Service Desk Engineer at Bluecube Technology Solutions Ltd
Information Technology and Services | Stevenage, United Kingdom, GB
I've got good experience working on a Helpdesk in a busy environment, answering calls and maintaining a professional and calm manner when put under pressure.
I've got good experience using remote desktop software to assist customers over the phone as well as supporting clients on site and have a full UK Drivers License.
I'm able to maintain hardware and software as required, including setting up, installing an Operating System and maintaining a system including upgrading and fault finding in case of errors.
I'm also able to troubleshoot and configure wired and wireless networks with ease.
Specialties: Apache/IIS web servers, cPanel, PHP & MySQL set ups. Confident working on Windows Server platforms and Apple OSX (Desktop and Server).
Search Engine Optimization, Social Media, Marketing, Networking.
Editing and writing HTML and CSS Code on an administrative level although I try and be creative with this in my spare time.
I'm currently spending time learning Command Line Linux (CentOS), and in the process of configuring Squid Proxy with QLProxy.