ROP & POP Workflow Controller at Hewlett-Packard
Information Technology and Services | Romania, RO
Business Processing Professional and Social Media enthusiast.
Specialties: Marketing, Customer Service, Social Media, PR, on-line marketing, Guerrilla Marketing, Unconventional Marketing
Feb
2011 - Present
ROP & POP EMEA Workflow Controller / Hewlett-Packard
I am coordinating the Repair Order Processing team and the Proof of Purchase team, within HP. The team is formed by 21 employees spread across 10 countries.
Aug
2009 -
Jan
2011
Contract Administrator / HP
I am a contract administrator in the New Business Quotes team for HP. My role is to be to communicating bridge between the sales department and the India back-office.
Jun
2008 -
Feb
2009
Support and Testing Specialist / CGS Europe
As Support and Testing Specialist handle the relationship with the customers who bought one of our products, namely PSA, which is a module of Microsoft Dynamics Axapta, as well as testing and documenting bugs appeared and reported by customers or discovered by me. After sending the test case to the development team and get back the solution created i test it and distribute it to the clients. Dynamics AX is the ERP product developed by Microsoft.
Nov
2007 -
Jul
2008
Technical Recruiter / CGS-Europe
Recruiting people for one of the biggest companies in the world, such as IBM, DELL, Merryll Lynch, HBO, Viacom. Also i took part in the recruiting process for the new team in Romania.
Apr
2006 -
May
2007
Collection Officer / CGS Romania
I worked as a collection officer for AOL as part of an outsourcing contract between CGS and AOL.
-
2008
-
2010
Academia de Studii Economice din București
Masters
in
Management Marketing
Activities: Dissertation paper called: PR and Social media in Romania - Case Study on HP Romania
-
2005
-
2008
Academia de Studii Economice din București
Licence
in
Marketing