Paul L'Acosta

Hi. I'm Pauly.

I live in marketing and work on life.

My tweets are usually about fails and ideas.


It's a learning project.

Profile

Co-Founder at Marketing Fails
Marketing and Advertising | Greater Nashville Area, US

Summary

Paul L'Acosta currently serves as an advisor to local and national organizations, offering consulting and strategy implementation services aimed at enhancing the communication channels with their customers. This includes the use of emerging platforms and technologies like social media, content and relationship marketing, and PR.

With more than 11 years of experience in the marketing industry, Paul has been able to offer his ideas and processes to both Fortune 500 as well as small businesses. The design of proprietory solutions has helped CEOs and business owners take calculated and profitable steps toward achieving their companys' goals.

Paul currently lives in good'ol Tennessee where him and his wife are working on a startup company in the pet care industry.
Specialties: Advertising, Brand Management, Content Marketing, Social Community Management, Public Relations,

Experience

  • Sept 2009 - Present
    Blogger and Speaker / Marketing Fails
  • Apr 2009 - Present
    Project Co-Founder / Marketing Fails
    Paul L’Acosta started MarketingFails.com with one goal in mind: find what’s not working in the marketing arena and discuss new ideas on how to improve the industry. Marketers of all backgrounds are welcomed to participate in the conversation by avoiding repetition (we all know marketing’s image is tarnished) and instead providing solutions benefitting the professional community.
  • Jan 1997 - Sept 2002
    Co-Founder, President / farTEK Solutions, INC.
    farTEK Solutions was born as a marketing company during my college years and focused on delivering ad-placement solutions to organizations within college campuses nationwide.

    The company was sold to a local advertising agency in Puerto Rico in 2002.

Education

  • 1996 - 2001
    Universidad de Puerto Rico

Additional Information

Interests:
new media projects, strategic planning and implementation, advertising, consulting, new business ventures, educational workshops, writing, photography, aviation, wine,

Posts

Think about the people who influence you. Do you follow them because they follow other people? No, you follow them because they have a perspective in the first place.
In the end, RIM’s Achilles Heel is not marketing or technology… it’s innovation.
Remove all of the technological hurdles that you have in front of your brand and focus on a defendable and unique market position.
Over time, I identified a single factor that makes the biggest difference between a great meeting and a poor one: PowerPoint. The best meetings don’t go near it.
At its base level SEO is just sound marketing.
The point is that at the end of the day, with regards to marketing your company, it’s not what the thirty other people say or what their opinion is, it’s what you are comfortable with and what you feel reflects you and your company.
And yet, without guidance and clear communication from the CEO, employees immersed in social media might make the mistake of expressing the company in ways that are in direct contrast to its value proposition.
In the world of leveraging Social Media Influence however most of the marketing efforts today do things exactly backwards.
You want to create urgency on the buyer side, not display yours.
Your idea for your latest venture may not be the one that changes the world but it’s your idea and reasoning behind your business that starts the revolution.
Social business we so passionately claim to envision is made of simple ideas strung together with the extraordinary power and complexity of information itself.
You must accept that successful adoption and adaptation of any kind is progressive, not absolute. We must be willing to sell in the value of progress itself.
New and uncertain activities make people happier and create more meaning than familiar routines. Re-train your brain to benefit from the pleasures of surprise and uncertainty.
Don’t make your Facebook wall or Twitter stream sound like one endless promotion. People don’t want to be sold to, they want their problems solved.
Abandoning key ideas for the realm of something new can lessen the power of your marketing content. Embracing monotony with excellence requires a keen sense of creativity.
Don’t Hide The Awesome! You are only doing yourself and your company a disservice.
Who wants to sponsor my trip to Overrated Conference” is about as exciting as a colonoscopy.
The best content marketing has a purpose in mind for a particular audience and an outcome or objective according to customer preferences.
If you are only regurgitating old ideas without new thoughts on how they should work from inside out, then you are likely not destined for entrpreneraul greatness.

Audio

Posts

December 09, 02:12 PM

Thirty-one flavors. Ten combo options. Six flavors at the soda fountain. And you still force me to press a button?

Last night I found an interesting link to download one of Guy Kawasaki's ebooks for free, The Macintosh Way. Even though I force myself not to follow him on Twitter (simply because I tried in the past and  my odds of really conversing with him and not one of his dozen assistants are really slim) I decided to follow a friend's link to download the ebook.

Much to my surprise I ended up on Guy's Facebook page where in order to get my hands on the content I had to press the "Like" button. 

So, of course, I ranted for a second, wrote down the idea (for this post), pressed the button, and proceeded to download. Thirty seconds later I had my copy and not a minute too late, I pressed the mystifying "Unlike".

Let's not force a relationship. Build value, not just fans. Remember, there are literally hundreds of tools to build a network but just one way to keep it alive.

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July 28, 12:28 PM

"Did you bring your best today?". When was the last time you heard this during one of your countless meetings? If you heard it recently, then hit the skip button on your reader because this post is not for you.

 

Marketing has problems. We all know that. What we do to fix them is even more perplexing, as we tend to complicate the living soul of every small problem we come face to face with. How? Well, for starters, with meetings.

 

The usual routine gets reborn: be on time, sit down, chat about how hot or cold the weather is with the person next to you. Shut up. The meeting director just stepped in. "Good morning sir/ma'am!".

 

Aren't you already bored by now? I sure am.

 

Why don't we approach the same situation with the energy and enthusiasm we all feel when attending a summitt? You know, that rush we all share when we get ready to meet new people, sew new connections, leave with a better understanding of who we are and where we should go.

 

There are also agendas at summitts, but the variation is that we have no idea how the topic will be handled by the speaker. It could suck. It could blow our minds. Oh, what would it be! The excitement of finding out is what keeps us down on our seats.

 

We can try adding a little of the summitt ingredients at our next meeting just by following these 3 simple rules:

 

1. Assign a topic to each person. Make it public by sharing their name in the agenda. But give it a twist: if it's a topic very well known by Maria but no so much by Steven, voila. Give it to Steven and encourage him to make it memorable.

 

2. Create the title "Meeting Coordinator" and have that person organize the whole meeting. Why so many people jump in to be the president of a Party Committee? Because humans like to organize things. Just take a peek at your Google Calendar! Organizing freak, a marketer's long-lost nickname.

 

Also, have the coordinator think about a simple menu of food items to bring to the meeting. I mean, summitt. Pastry? Drinks? Nurture creativity. Simplicity is key but this is the one area that no organizer should ever fail at. After all, we could be attending the most interesting conference of our lives but we all dream of "When is the break?".

 

3. Start with an activity. Don't complicate it, and please stay away from the "How was you all's weekend?". Google "meeting activities". Spice it up.

 

Stop being a robot. This is a summitt, not a meeting. Any other ideas? (And no, you do not have to raise your hand.)

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July 12, 12:15 PM

Twitter. Facebook. Email. Meeting. Google Reader. Phone call. Fax. Repeat.

How many of us make this our daily routine? Yet somehow when we look at the clock we fool ourselves by wondering where time has gone.

 

When do we sit down and create something new? How many times a day you actually come face to face with yourself and say: "The next two hours are open for my creativity."?

It is not turning off the computer. Or silencing the phone. Or taping a piece of paper to the door saying "Silence Please".

 

It is finally realizing that to be successful in the time we have on this world, we need to create something new, every day, for the rest of our days.

 

You can easily write on your agenda "Learn something new". After all, that is what we have been programmed to do.

 

But what about switching gears and right below it add "Create something new". It does not have to be tangible. For all I care, it can be a new scribble on the back cover of the same agenda. That's new. Write down the date beside it. You made it through the day.

 

We need to stop curating time, for it is the most valuable assett both you and I have. 

 

[pic credit: s.o.f.t.]

 

 

 

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May 01, 06:00 PM

When staying at a hotel, are you afraid as I am of even opening the cabinet door that encloses the mini-bar? Scared to death of even sneezing close to it? As yours truly, you may also ponder on the eternal paradigm of "Who in their right mind pays $7 for a bag of M&Ms?". And have you ever wondered on how there's no marketing whatsoever of such a nifty little in-room gadget?

CNN has considered this one of the "biggest rip-offs" schemes in the United States. But the truth is that if it wasn't a lucrative business it wouldn't be there in your room in the first place.

The high price delivers a solution for a need: convenience at two o'clock in the morning when visiting the lobby is not an option because either you're in your pajamas working on a presentation, cash-less, or not in the socializing mode.

Instant gratification is not the problem; size is.

We feel being taken advantage of because of the outrageous cost for receiving a solution to our need. We get charged three times as much over the same thing we can find down the street. The managing team of the hotel thinks they got you; your mind thinks otherwise. Meanwhile, a good product such as those colored candy pieces and its superb quality goes to waste as both sides continue waging their war.

Sound familiar?

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April 08, 05:32 PM

Someone gives you $10 to buy groceries. Would you spend $9 on just one item?

As this tweet by Robert Scoble points out us, marketers usually forget to be mindful about aligning our spending with our objectives. With so many low-cost ways to advertise at our disposal on this day and age we still opt for the easiest and most conventional. These tools, by default, follow rules and policies of yesteryear; and because of it, eat up our budgets and time.

For the monthly price this company pays to advertise on this billboard, wouldn't you agree it makes more sense to:

  1. Have an employee working at least part-time connecting on a one-on-one basis with customers through Facebook and Twitter?
  2. Send a promotional item to 100 of our best customers thanking them for your business, therefore refreshing brand awareness?
  3. Or simply saving the money to invest later while brainstorming on new out-of-the-box ideas?

What other things can you think of doing with this budget?

Me? I just prefer the idea of buying 10 items of $1 each when grocery shopping.

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March 16, 02:27 PM

When do you know much is just way too much?

Easy. You ask. Or in this case, listen.

I follow Andrew Warner's blog, Mixergy.com, on a regular basis. Always full of amazing stories and anecdotes, Andrew is able to conduct his interviews with enthusiasm and passion, trying to find where the line between entrepreneurship and success cross.

Recently one of Andrew's followers brought up an interesting question on his sidekick site, Foundersmix.com. Is Andrew blurring the line between informing and broadcasting?

Luckily he was able to bring this forward and initiate a conversation with no one other than his devoted community. Andrew took it to heart and opted to listen.

But when do we know where much is too much? Not all of us share the same luck of being able to receive feedback from our community this way, usually followers just opting to "unfriend" or "unfollow" us without every saying a word. Surprisingly we opt to count these drop-outs as collateral damage, using the "You can't please everybody" excuse without ever asking "Why?".

When was the last time you asked your community to rate the quality of your conversations? When did you stopped caring about hits and links and started working on developing real relationships?

Next time you're in doubt, ask. Or better yet, listen.

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December 02, 07:40 PM

Thousands shout on every corner of the web that this new platform you and I call social media is nothing more than a ephemeral phase in business development. Judge for yourself by briefly studying this job posting:

<img src="http://img.skitch.com/20091203-gh9em3s9ufh5993x8rujdxx7fa.jpg" alt="Social Media Expert - Design & Multimedia Jobs - oDesk-2"/>

• Do you think there's a strategy behind this?
• What makes you believe this person has any idea on what social media really is?
• How can we stop the debacle of this spreading virus of misconception?

Failure to take action means we will be forced to fight this phenomenon not once (like on this posting) but thousands of times (by those who copy and re-copy the same erroneous message).

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November 27, 10:37 AM

Modernism. Renaissance. Industrial Revolution. All of them great eras of achievement and success.

But this era, the one YOU and I are living in right now, is nothing less than the most amazing and fulfilling ever experienced by mankind. 

What makes it so special? CONNECTIVITY.

I'm lucky and proud of living in this era. I hope you are too. I mean, in which other would you ever been able to see something so moving as this:

</object>

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November 26, 09:45 PM

I hope you ended up reading this not because the title evoked a malicious feeling but because you indeed want to sell yourself... in a proper marketing way.

Everyday you see people market themselves as "Experts" and "Pros" and sadly most of the time others fall for the self-appointed title. But in reality, who authorized you to wear it? Your way of acting? Or is it the way you dress? No, the answer is simple: others.

If you carry any of these titles, tell me three things:

1. Are you an expert because you know how to read industry reports or conquer talking in front of others?
2. Is your Pro side going to help me understand more of what I need or help you increase your bill?
3. Or are you because others truly believe you are?

"Pro", "Expert", "Guru".

Simple words that don't carry a meaning when we find them in your Twitter bio or LinkedIn profile. However, their merit is established when others affix them to a description of who you are, for example, in a newspaper editorial.

"A man who is at the top is a man who has the habit of getting to the bottom."— Joseph E. Rogers

Remember that people like ME are the ones that allow YOU to wear a title. If you don't care about the true meaning of humility in business, go on, sell yourself.

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November 17, 08:44 PM

If not convinced, just look at Seth Godin. Here’s what you can get from his presence online:

1. A blog that has no unique URL.

2. A Twitter account with no personal updates, automated for feed.

3. A post platform with no option to comment.

Yet somehow, by not doing what the majority does, he gets the job done of spreading his message like a wildfire. 

How? If you happen to be a subscriber to his blog you’ll get what you came for in less than 200 words. Focused content that destroys any marketing beliefs. And I still wonder, why people still write blogs that take 10 minutes to read? Also, even if there isn't a way to comment, you can see that he has all the sharing buttons imaginable at the end of every post.

Time is of the essence. Your readers deserve their life. Give it back to them by being concise and precise. Like I said: break all norms.

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October 17, 01:32 AM

I remember fondly how Follow Friday used to be when it first started: focused and with a purpose. Today it's a soup of @'s and names that oddly rhyme most of the time. And then you have the amazing tweep that RTs the plethora of letters and numbers back to the stream. Honestly, when you read one of these tweets, do you feel like using the names you see to follow them or mix them together and compose a song?

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October 05, 11:27 PM

Here's a reason why you can't and shouldn't text while you drive: it's just not possible!

Next time you're driving late to a meeting and it just seems like that red traffic light isn't understanding how impatient you are, try this:

  1. Take out your phone.
  2. Open the SMS app.
  3. Breathe. If you don't, chances are you'll die not because you're defying thousands upon thousands of anti-texting supporters, but you'll probably just pop a vein.
  4. Voilá! There's your green light!

I invite you to just try it. Don't text; the anti-texting supporters are right: it's not safe. If not, watch this:

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September 17, 04:29 PM

Amazing day today in the Windy City

Sent from my iPhone

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September 16, 01:06 AM

Thousands of viewers of this picture have wondered what were these people thinking when making this tag for their sport clothing line. If this is your first time, then, what do YOU think they were thinking?

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