Mario Nissan

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Mario Nissan

Information Technology and Services | Naucalpan de Juárez Area, Mexico, MX

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  • September 04, 05:06 AM

    Sometimes, price is an attitude

    Passed a store the other day. The sign read 99 CENTS! And the subtitle was, "Everything $1 and up".

    The 99 cent store was never popular because there's some magical power about the price that is a penny less than a dollar. No, it's because it represents an attitude, that this stuff is CHEAP. Not absolute cheap, just relatively cheap. Not even a good value, just cheap. Cheap compared to its non-cheap competition.

    At the other end of the spectrum, the prices at the Hermes store appear to be missing a decimal point or two. The attitude is, "wow, this stuff is expensive." It's not about what you get, it's about how it feels to pay that much.

  • September 03, 05:45 AM

    Check-in, Chicken

    One way to start every morning with your team is to have them check in. Go around in a circle and let people update and contribute. It's not a silly exercise, in that it helps people speak up and it communicates forward motion.

    Another way, probably a better one, is to have each member of the team announce what they're afraid of. Two kinds of afraid, actually. Things that might fail and things that might work.

    What are you, chicken?

    Yes, we're chicken. We're afraid. The lizard has us by the claws.

    So, tell us. What are you afraid might happen that would destroy, disintegrate, or dissuade--that would take us down? And what are you afraid of that might work, thus changing everything and opening up entirely new areas of scariness?

  • September 02, 05:36 AM

    Better than nothing (is harder than you think)

    Most of the time, particulary in b2b and luxury sales, the competition is nothing.

    "I will buy this treat or I will buy nothing, because I don't really need anything."

    "I will buy your consulting services, or I'll continue doing what I'm doing now on that front, which is nothing."

    None of the above.

    "I will vote for you or I'll do what I usually do, which is not vote."

    "I'll hire you or I'll hire no one."

    While you think your competition is that woman across town, it's probably apathy, sitting still, ignoring the problem... nothing.

    Stop worrying so much about comparing yourself to every other possible competitor you can imagine and start comparing yourself to nothing. Are you really worth the hassle, the risk, the time, the money? Or can't the prospect just wait until tomorrow?

  • September 02, 07:52 AM

    Launching the ShipIt Workbook

    Six months ago, I put together a workbook that would help Linchpin readers ship.

    After testing it out on hundreds of people, it's now ready for retail sale. [UPDATE on 9/2--yesterday, the workbook was so popular it went to the top 10 of all books on Amazon. And they sold all the warehouse could take. So it's sold out... I have shipped more to them, but they probably won't go on sale until the 8th. I'll update this post then. Thanks guys.]

    You can find details here, or jump right to the buy page. The goal? To make you uncomfortable at the beginning of a project (and successful at the end).

    Here's the core idea: it's weird to write in a book. When you do, you're making a commitment. You're combining the open-mindedness that reading brings with the physical action of writing. If you do that at every step in a project--and if your co-workers do too--the seemingly slippery decisions that get made appear a lot more solid.

    The ShipIt workbook is designed to be worked on in groups (hence the five pack) and it delivers. If you can confront the mechanics or the fear that's slowing down (or even killing) your project, it's easy to fix it now, before it's too late.

    There's no digital version, because without writing things down, it can't work. But there is an mp3 interview that will help you get your arms around how each page works. I'm pricing this first batch at $3.20 each in a pack of five just for the launch. [PS Amazon is having trouble shipping to Canadians right now. It may take a while to figure this out, and all I can do is apologize...]

    I hope you'll give it a try.

  • September 01, 09:40 AM

    Responsibility and authority

    Many people struggle at work because they want more authority.

    It turns out you can get a lot done if you just take more responsibility instead. It's often offered, rarely taken.

    (And you can get even more done if you give away credit, relentlessly).

  • August 31, 01:49 PM

    Just launched: Linchpin on the Vook on the iPad

    The details are right here. Created by Vook, based on the hardcover.

    Includes new video and interviews with some interesting folks...

    The long tail challenge of the iPad store is getting more and more obvious to people. The ratio of "shelf space" to inventory is about the worst of any retail experience in the world. There are more than 24,000 apps listed in the iPad store, and yet the front window (equivalent to the window of a bookstore) shows the user six choices. The spotlight coverflow up top shows another sixteen, fairly randomly. Meaning there's a little worse than a one in a thousand chance that your app will appear in front of someone interacting with the store at the first level.

    I have no doubt that as Apple sees revenue increase from this source, they'll do a much better job of crosslinks and browsing. But, once again, the lesson of the long tail is this: you can't count on the gatekeeper to do your promotion for you. Getting picked feels like a needle in a haystack, and the value of permission, of connecting directly to people who care instead of ceding control to a middle man, is at the heart of building an asset. Someone is going to be the gatekeeper, and it should be you.

  • August 31, 05:49 AM

    The corporate conscience

    There isn't one.

    Corporations don't have a conscience, people do.

    That means that every time you say, "It's just my job," or "My department has a policy," or "All I do is work here," what you've done is abdicated responsibility--to no one.

    It's convenient and even comfortable to blame the anonymous actions of many working in concert on a evanescent brand or organization, but that starts you on an inevitable race to the bottom. Organizations have more power than ever before. They are better synchronized, faster, and possess more tools to change the economy and the people in it than ever before. And the only option available to the rest of us is for individuals to take responsibility (it's not given) for what they do and how they do it.

    The very same tools that permit organizations to synchronize their efforts are now available to you and to me. I guess the question is: will we use that power to humanize the systems we've created?

    PS It's not just about being a good citizen: when bad behavior comes back to hurt the company, it hurts you, too.

  • August 30, 05:50 AM

    Professionals, amateurs and the great unwashed

    If you want something done, perhaps you would ask a professional to do it. Someone who costs a lot but is worth more than they charge. Someone who shows up even when she doesn't feel like it. Someone who stands behind her work, gets better over time and is quite serious indeed about the transaction.

    Or perhaps you could hire a passionate amateur. That's a forum leader doing it for love, not money. An obsessive in love with the craft. A talented person willing to trade income for the chance to do what he loves, with freedom.

    Please, though, don't hire someone who just thinks it's a job. This category represents the majority of your options, and this category is what gives work a bad name.

  • August 29, 05:07 AM

    Don't forget about color

    The airport in Minneapolis is expensive and reasonably thoughtful in its design.

    But the signs are monochromatic. As a result, the tired traveler wanders in circles, looking for her destination. Imagine how much easier it would be to find out where you were going if every sign with the word TAXI on it had it in yellow instead of white. Once you knew the color of where you were going, you'd just naturally scan for it.

    Google and our text-based low-res online world seems to argue against color as a signal, but it's extraordinarily powerful. You don't need to make a big deal of of it, subtle is enough. Make the button you want pressed green on every page. Soon, your users will naturally gravitate to green buttons...

    This works in Powerpoint presentations and even contracts. A little goes a long way.

  • August 28, 05:40 AM

    A little out of sync

    All those devices in your bag make it easier than ever to stay in sync.

    You can reap what you sow in Farmville, keep up with your email, know what's going on on every important blog, be in the right room at the right time earning badges, etc. You can synchronized at all times.

    And if you get a little out of sync, just a little, it's painful. One more reason you might want to stop reading this and check your feeds.

    Building your success on being more in sync than everyone else is a sharp edge to walk on. You'll always be near the edge of perfect sync, but never there.

    The alternative is to be a lot out of sync.

    People who are way out of sync with the digital maelstrom of the moment aren't always bad followers. They might be great leaders.

  • August 27, 07:07 AM

    The blizzard of noise (and the good news)

    As the amount of inputs go up, as the number of people and ideas that clamor for attention continue to increase, we do what people always do: we rely on the familiar, the trusted and the personal.

    The experience I have with you as a customer or a friend is far more important than a few random bits flying by on the screen. The incredible surplus of digital data means that human actions, generosity and sacrifice are more important than they ever were before.

  • August 26, 05:22 AM

    Senior management

    A newly-retired executive takes a job as an adjunct professor and really shakes things up. Both the school and the students are blown away by her fresh thinking and new approaches.

    A forty-year old internet executive who has been running his company for decades misses one new trend after another, because he's still living in 1998.

    One thing that happens to management when they get senior is that they get stuck. (As we saw with the new professor, senior isn't about old, it's about how long you've been there).

    If you've been doing it forever, you discover (but may not realize) that the things that got you this power are no longer dependable.

    Reliance on the tried and true can backfire (Rupert keeps missing one opportunity after another, and keeps misunderstanding the medium he works in) or it can (rarely) pay off (Steve Jobs keeps repeating the same business model again and again--it's not an accident that Apple has no real online or social media footprint. Steve believes in beautifully designed objects, closed systems and evangelizing to developers and creatives).

    Worth quoting--one of Arthur C. Clarke's lesser known three laws:  "When a distinguished but elderly scientist states that something is possible, he is almost certainly right. When he states that something is impossible, he is probably wrong."

    The paradox is that by the time you get to be senior, the decisions that matter the most are the ones that would be best made made by people who are junior...

  • August 25, 01:52 PM

    Sell the problem

    No business buys a solution for a problem they don't have.

    And yet, most business to business marketers jump right into features and benefits, without taking the time to understand if the person on the other end of the conversation/call/letter believes they even have a problem.

    My friend Marcia (we've advised each other on various projects) has a very cool idea for large professional firms. As an architect, she realized the firms were wasting time and money and efficiency in the way they use their space. Roomtag is her answer. 

    The challenge is this: if your big law firm or accounting firm doesn't think it has a space allocation/stuff tracking/office mapping problem, you won't be looking for a solution. You won't wake up in the morning dreaming about how to solve it, or go to bed wondering how much it's costing you to ignore it.

    And so the marketing challenge is to sell the problem.

    (Interesting paradox: a lot of people aren't willing to embrace that they have a problem unless they also believe that there's a solution... so part of selling a problem is hinting that there's a solution that others are using, or is right around the corner.)

    Imagine, for example, getting the data and publishing a list of the top 50 firms, ranked by efficiency of space use. All of a sudden, the bottom half of the list realizes that yes, in fact, they have something that they need to work on. If you knew that your firm was paying twice as much per associate as the competition, you'd realize that there's a problem.

    When a prospect comes to the table and says, "we have a problem," then you're both on the same side of the table when it comes time to solve it. On the other hand, if they're at the table because you're persistent or charming, the only problem they have is, "how do I get out of here."

  • August 25, 05:56 AM

    Little lies and small promises

    "I'll be out of bed in five minutes," is not a true statement because it's a promise not meant to be kept. It actually means, "go away, I'm sleeping, I'll say what I need to get rid of you."

    "Your call is very important to us," is not a true statement either. The truth is self-evident.

    "I promise I'll tell the manager about this," is of course not a real promise either. It might be uttered with good intent, or might be designed to get an annoying customer to go away, but still...

    You can already guess the problem with little lies. They blur the line, and they lead (pretty quickly) to big lies. The worst kind of little lies are the ones you make to yourself. Once you're willing to lie to yourself, you're also willing to cheat at golf, and after that, it's all downhill.

    Companies that refuse to break small promises have a much easier time keeping big promises. And they earn a reputation, one that makes their handshake worth more.

    Given that expectation and trust are just about all we have left to sell, it seems to me that little lies and small promises are at the very heart of the matter. And they're a simple choice, nothing requiring an MBA or a spreadsheet.

    It all depends on what you want to stand for.

  • August 24, 05:55 AM

    The secret of the Roush effect

    When Gerald Roush died in late May, he left behind the Ferrari Market Letter. This newsletter, which he started and ran, had nearly 5,000 subscribers, paying him $130 a year for a subscription. Do the math! It's a good living--even without a fancy website.

    The newsletter, it appears, was not just lucrative, it was a bargain. It chronicled the pricing, whereabouts and details of just about every Ferrari ever made. If you were a buyer or a seller, you subscribed. If you wanted to run an ad, you were required to include the car's VIN, which added to Roush's voluminous database.

    The Roush effect involves extraordinary domain knowledge, a market small enough to understand and diligently earning the role of data middleman. The players in the market want there to be one clearinghouse, one authority who can connect the data, see the trends and publish the conventional wisdom.

    It might be a newsletter, a conference or an online database. The tactics don't matter, but the role is indispensable. If you need examples to persuade you to try this, they won't be hard to find. One of my favorites is my friend Michael's role in the book industry. He's bigger and more important than the famous (but failing) trade journal.

    Just about every tribe needs a Gerald Roush. And in many markets, they can afford to pay someone like him very handsomely.

  • August 25, 12:39 PM

    Moving on

    Linchpin will be the last book I publish in a traditional way.

    One of the poxes on an author's otherwise blessed life is people who ask, "what's your next book," even if some of them haven't read the last one. (Jeff did, of course). To answer your question, this book is my next book. I think the ideas in Linchpin are my life's work, and I'm going to figure out the best way to spread those ideas, in whatever form they take. I also have some new, smaller projects in the works, and no doubt some bigger ones around the corner. [PS the best analysis of this whole thing, particularly the punchline is by Mitch.]

    A little background: For ten years or so, beginning in 1986, I was a book packager. Sort of like a movie producer, but for books. My team and I created 120 published books and pitched another 600 ideas, all of which were summarily rejected. Some of the published books were flops, others were huge bestsellers. It was a lot of fun. As a book packager, you wake up in the morning and say, "what sort of book can I invent/sell/organize/write/produce today?"

    It took a year or so, but I finally figured out that my customer wasn't the reader or the book buyer, it was the publisher. If the editor didn't buy my book, it didn't get published. Here's the thing: I liked having editors as my customers. These are smart, motivated and really nice people who are happy to talk with you about what they want and what they believe. Good customers to have. (In all of those years, only one publisher stole any of my ideas, no check ever bounced, and no publisher ever broke a promise to me).

    When I decided to become focused on being an author, the logical thing to do was to sell to that same group of people. And it worked. I've been lucky enough to work with some great editors, and my current publisher, Portfolio, has been patient, flexible and, did I mention, patient. Adrian Zackheim, who runs the imprint, is exactly what you'd hope for, even if the architecture of his industry is fundamentally broken.

    Authors need publishers because they need a customer. Readers have been separated from authors by many levels--stores, distributors, media outlets, printers, publishers--there were lots of layers for many generations, and the editor with a checkbook made the process palatable to the writer. For ten years, I had a publisher as a client (with some fun self-published adventures along the way). Twelve bestsellers later, I've thought hard about what it means to have a traditional publisher.

    Traditional book publishers use techniques perfected a hundred years ago to help authors reach unknown readers, using a stable technology (books) and an antique and expensive distribution system.

    The thing is--now I know who my readers are. Adding layers or faux scarcity doesn't help me or you. As the medium changes, publishers are on the defensive.... I honestly can't think of a single traditional book publisher who has led the development of a successful marketplace/marketing innovation in the last decade. The question asked by the corporate suits always seems to be, "how is this change in the marketplace going to hurt our core business?" To be succinct: I'm not sure that I serve my audience (you) by worrying about how a new approach is going to help or hurt Barnes & Noble.

    My audience does things like buy five or ten copies at a time and distribute them to friends and co-workers. They (you) forward blog posts and PDFs. They join online discussion forums. None of these things are supported by the core of the current corporate publishing model.

    Since February, I've shared my thoughts about the future of publishing in both public forums and in private brainstorming sessions with various friends in top jobs in the publishing industry. Other than one or two insightful mavericks, most of them looked at me like I was nuts for being an optimist. One CEO worked as hard as she could to restrain herself, but failed and almost threw me out of her office by the end. I'd be lying if I said I wasn't heartbroken at the fear I saw.

    All a long way of saying that as the methods for spreading ideas and engaging with people keep changing, I can't think of a good reason to be on the defensive. It's been years since I woke up in the morning saying, "I need to write a book, I wonder what it should be about." Instead, my mission is to figure out who the audience is, and take them where they want and need to go, in whatever format works, even if it's not a traditionally published book.

    If you're among the majority reading this that has never bought one of my books in a bookstore, not much will change. But I thought I'd share with you this fork in the road. Thanks for reading, in whatever form you choose.

  • August 22, 05:46 AM

    Monitoring your internal monologue

    One of the best ways we have to intuit the way others decide is to understand how we decide. We have a voice in our heads and we assume others do too. We don't like rancid cheese and we assume others don't either.

    I've met two kinds of successful intuitive marketers. The first kind has absolutely no ability to describe why people do what they do. They just know. I talked with a famous fashion designer for two hours and came away believing that she has no idea whatsoever how or why purchasing decisions are made. She has no words for it.

    The other kind is an honest witness of the decision-making that goes on every day inside. "Why did I just choose that?" "Why do I believe this? Is it because of something my dad said when I was three?" "Why did I give $100 to that charity? Why not zero? A thousand?" This self-insight is difficult and valuable. It means that you can't take things at face value, even things that you might be more comfortable leaving unexamined, as truths. Theologians wrestle with this dilemma all the time. How can you study an idea or a trend or a belief system if you also accept it as a universal, unquestionable fact?

    And so the smart marketer throws away bias and stops cheering for one outcome over another and instead quietly takes notes on herself. Notes start shallow, but if you push, you can get deeper, stripping away layers of previously unexamined instinct. You can test those notes, see if they occur in other people when you vary the inputs. And it's this series of notes and tests that give you insight on how to share your next idea.

  • August 21, 07:17 AM

    Drop everything, we need you to perform in our circus

    Critics and fans, passersby and the media crave a battle, a scandal and heroic stories of winning and losing.

    Want to get written up on a tech blog? Just post a really angry rant about your competition.

    Want to sell tickets to the hockey game? Just put a few brawlers on the team.

    The media demands that a politician "get angry" in the face of a conflict or problem that anger won't have any effect on--but it will make a good story. Your customers demand that you stop doing what's always worked and race to follow a trend or launch a risky sideline...

    When you stumble or fall, they won't say, "sorry, we were wrong." They'll say, "what were you thinking!" and talk about it even more. And then the cycle continues.

  • August 20, 05:30 AM

    Finding inspiration instead of it finding you

    One approach to innovation and brainstorming is to wait for the muse to appear, to hope that it alights on your shoulder, to be ready to write down whatever comes to you.

    The other is to seek it out, will it to appear, train it to arrive on time and on command.

    The first method plays into our fears. After all, if you're not inspired, it's not your fault if you don't ship, it's not your fault if you don't do anything remarkable--hey, I don't have any good ideas, you can't expect me to speak up if I don't have any good ideas...

    The second method challenges the fear and announces that you've abandoned the resistance and instead prepared to ship. Your first idea might not be good, or even your second or your tenth, but once you dedicate yourself to this cycle, yes, in fact, you will ship and make a difference.

    Simple example: start a blog and post once a day on how your favorite company can improve its products or its service. Do it every day for a month, one new, actionable idea each and every day. Within a few weeks, you'll notice the change in the way you find, process and ship ideas.

  • August 19, 02:01 PM

    Splitting wood

    When using an axe to split logs, it's awfully tempting to aim at the top of the log.

    After all, if you miss the log entirely, it's dangerous or at the very least, ineffective. One can argue that if you don't split the top, it's pointless—nothing else will happen.

    The problem with aiming at the top is that the axe loses momentum before its work is done and you end up with a stuck axe and half a split log.

    No, the best approach is to focus on splitting the bottom of the log. Split the bottom and the top takes care of itself.

    Amplification: some of my smartest and fastest-reading readers (and some with experience in log splitting) missed the point of the post above. I'm not Gary Larson, so I guess I should clarify.

    I'm not talking about turning the log upside down or some other semantic trick. I'm pointing out that if you aim at the top (at getting started), then you don't split the wood. If you aim at the bottom (by way of the top) then you do. Hitting the top of the log isn't, the point, it's merely the beginning of the stroke. In other words, don't focus so much on starting something. It's the follow through that will get you there, so the beginning must be with the end in mind. And yes, this actually makes wood chopping far easier.

  • August 18, 10:33 AM

    Subtlety, deconstructed

    Subtle is a cousin of beautiful.

    Subtle design and messaging challenge the user to make her own connections instead of spelling out every detail. Connections we make are more powerful than connections made for us. If Amazon and Zappos had been called "reallybigbookstore.com" and "tonsofshoes.com" it might have made some early investors happy, but they would have built little of value.

    Subtle details demonstrate power. Instead of being in an urgent hurry to yell about every feature or benefit, you demonstrate confidence by taking your time and allowing people to explore. They don't put huge banners on the Hermes store, announcing how good the silk is and how many famous people shop there...

    And subtle messaging communicates insider status. I don't have to say, "Hey I was in Skull and Bones too! You should hire me!" Instead, a subtle (secret) handshake does all the talking that's needed.

    It's tempting to turn the dial all the way to 11, the make everything just a bit louder. The opposite is precisely what you might need.

    I'm aware of the oxymoronic nature of spelling out details about subtlety. At least I didn't explicitly point out the Spinal Tap reference.

  • August 17, 04:41 PM

    The road trip continues (announcing Atlanta)

    Over the summer, I've done full day road trip gigs in Boston and DC. Each was different, both were amazing. (Here are some comments from DC and Boston attendees).

    Coming up: I'll be in Minneapolis next Thursday, the 26th. There's a free meetup planned a few days before for those who are going.

    Chicago is completely sold out (full day) but there are a few half-day tickets left.

    And today we're announcing Atlanta on Friday, October 8th. Full day tickets for Atlanta are discounted $300 if for readers of this blog... just enter the discount code Sethsblog. (Half day attendees save $125, your code is Ireadsethsblog). If you're in Atlanta, I hope you can come or perhaps spread the word.

    Hope to see you there.

  • August 17, 05:11 AM

    Avoiding momentum

    Some days, even the best dentist doesn't feel like being a dentist.

    And a lifeguard might not feel like being a lifeguard.

    Fortunately, they have appointments, commitments and jobs. They have to show up. They have to start doing the work. And most of the time, this jump start is sufficient to get them over the hump, and then they go back to being in the zone and doing their best work.

    Momentum is incredibly useful to someone who has to overcome fear, dig in deep and ship. Momentum gives you a reason to overcome your fear and do your art, because there are outside forces and obligations that keep you moving. Without them, you'd probably stumble and fall.

    And yet...

    And yet many of us fear too much momentum. We look at a project launch or a job or another new commitment as something that might get out of control. It's one thing to be a folk singer playing to a hundred people a night in a coffeehouse, but what if the momentum builds and you become a star? A rock star? With an entourage and appearances and higher than high expectations for your next work. That's a lot of momentum, no?

    Deep down, this potential for an overwhelming response alerts the lizard brain and we hold back. We're afraid of being part of something that feels like it might be too big for us.

    Hint: it probably isn't.

  • August 16, 05:41 AM

    The fear tax

    Here's what happens as a result of security theater at the Orlando airport:

    • You wait in line at least twenty minutes
    • There's a scrum of pushing and shoving
    • The staff are unhappy and not afraid to share it
    • An unreasonable workload leads to fatigue and errors
    • People miss their flights

    Here's what doesn't happen:

    • Security is not increased
    • Peace of mind is not enhanced

    In other words, we're paying a significant tax (time and money) and getting nothing in return. In fact, we get worse than nothing. We could call it an anxiety program, instead of a tax. (After all, when you pay a luxury tax, you get some hard-won luxury as part of the deal).

    The reason the TSA keeps changing the rules is not because the rules work, but because changing the rules creates more anxiety (for bad guys, they say, but for us too).

    Another example: the MBA. A lot of entrepreneurs get an MBA because they are afraid to go out into world without one. They are seeking the reassurance a credential will bring them, even though the cost is huge and there's no data to indicate that they'll be more successful as an entrepreneur as a result.

    We pay the fear tax every time we spend time or money seeking reassurance. We pay it twice when the act of seeking that reassurance actually makes us more anxious, not less.

    We pay the tax when we cover our butt instead of doing the right thing, and we pay the tax when we take away someone's dignity because we're afraid.

    We should quantify the tax. The government should publish how much of our money they're spending to create fear and then spending to (apparently) address fear. Corporations should add to their annual reports how much they spent just-in-case. Once we know how much it costs, we can figure out if it's worth it.

    Instead of seeking out gatekeepers and critics and others that demand we get the broom of the wicked witch, perhaps we should just publish our work. The tax is too high.

    Instead of forgetting about the wasted anxiety after the fact, perhaps we ought to keep a log of how often we needlessly pay the fear tax.

    Instead of over-staffing, over-planning, over-meeting and over-analyzing, perhaps organizations should take lower-cost steps and actually ship.

    Think about how much you could get done if you didn't have to pay a tax to amplify or mollify your fear...

  • August 15, 05:53 AM

    How long before you run out of talking points?

    Here's how you know if someone is living the brand, is emotionally connected to the story and is literate and informed--or if they're just emotionally connected in the moment:

    Ask a lot of questions.

    Cornel West can talk for hours about race, the Bible or Marx. He knows it cold.

    Dan Dennett can write for three hundred pages about the philosophy of free will and consciousness and he's just getting started. There's depth there.

    I've talked to brand stewards from JetBlue and Starbucks that could go deep or wide or detailed for hours.

    Then compare these passionate leaders to a pundit, spin doctor or troll (for just about any cause du jour) being interviewed on TV. After three sentences, they run out of assertions, facts or interesting things to say.

    There's a lot to be said for being deep, scientific and informed.

    (bonus: Via Xeni at Boingboing, consider this take on how we brainwash our kids. More talking points.)

Posts

  • September 04, 08:30 AM

    ABC Opens New Online Store With CafePress

    ABC and CafePress have introduced a new ABC Online Store where of fans of the TV networks shows will be able to buy official merchandise along with merchandise designed by other fans.

    CafePress technology will allow visitors to the site to design their own t-shirts, posters, water bottles and other custom products. These fan-designed products will live alongside official merchandise in the ABC Online Store.

    “In keeping with ABC’s ongoing commitment to technological innovation, we sought a merchandising solution that would fully leverage the power of the internet to significantly enhance and deepen our relationship with the ABC viewer,” said Mia Rondinella, VP of Business Planning & Development at ABCEG.

    “Embracing the voices and enthusiasm of our fans is very important to us. Of equal importance to us was the ability to incorporate the latest in supply chain optimization technologies to enable us to more nimbly execute our retail strategy,” “We selected CafePress based on its proven experience engaging and monetizing mass consumer audiences online.”

    This new arrangement expands upon a licensing agreement announced earlier this year which allowed fans of selected ABC television shows to design and sell authorized show merchandise on CafePress.com.
     

     

  • September 03, 05:12 PM

    Facebook Testing Feature That Would Make it More Valuable for Search

    AllFacebook has discovered that Facebook is now testing showing all liked news articles in its search results. This would obviously be a significant move as the company competes with Google. Nick O'Neill writes:

    Additionally, the results for searches now shows the results from all around the web based on two things: the number of likes and the number of friends who liked that object, most likely leveraging some of the technology shown in their recently approved patent. We first received reports of these search results showing up earlier yesterday.
     
    The search results have now become dramatically more relevant with the inclusion of recent news articles, something that previously wasn’t accessible via Facebook’s open graph search results. Currently, the search results only appear within the drop down from Facebook’s search box, however I’d assume that this will eventually shift to Facebook’s search area, which has yet to undergo a significant overhaul.
     
    Facebook has a lot going on as usual. It was also discovered that the company is testing a subscription feature. This could end up being another key element. The feature would provide alerts to users when someone they are subscribed to makes an update. This could make Facebook infinitely more valuable as a news tool. 
     
    If Facebook can improve its search on top of that, it's going to do something for its search market share. Nobody's saying it's going to overtake Google in search, but we could start to see it take away some of the searches that would otherwise have gone to Google (or another search engine), simply based on how much time people are already spending on Facebook. 
     
    It's something to keep an eye on, at the very least. What do you think? Comment here
  • September 03, 04:38 PM

    Apple's Ping Draws a Great Deal of Criticism

    Apple's Ping social network, which the company launched as part of the new iTunes 10, has drawn a big mix of excitement and criticism. While most seem to agree that the concept beind Ping is a pretty good idea (social network-meets-music-buying) it's not exactly the seamless experience one might hope for.
     
    Let's take a look at some points made around the Blogosphere.
     
    Erick Schonfeld at TechCrunch says, "The biggest problem I have with Ping is that it lives in iTunes. Not only does it live in iTunes, it is isolated there. iTunes is not social. It is not even on the Web. And Ping doesn’t communicate with any other social networks. I can’t see people’s iTunes Pings in Twitter, Facebook, or anywhere else. While Ping does make iTunes itself more social, the problem is that I don’t live in iTunes. It is a store. I go in to buy stuff and get out as fast as I can. I am not sure Ping is going to make me want to hang out there more."
     
    WebProNews blog partner Bruce Houghton, who writes for the blog HypeBot, says, "Say what you will about iTune's new social network Ping, but it's going to be a great place to market music.  So imagine the frustration of the many indie artists - many of who are selling music on iTunes - when they learned  that there was  no obvious way to create an an artist profile in Ping."
     
    "We asked Apple to explain and just heard back from a spokesperson that 'artist profiles were launched by invitation, but we'll keep adding more and more.'  No information was provided on who is handing invites or what criteria they are using," he adds.
     
    Mashable founder Pete Cashmore says in a CNN piece, "iTunes Ping is a worthy concept: By adding social interaction to the music-buying experience, Apple could see a significant increase in sales, and artists could form a more direct connection to their fans. But until the majority of artists are able to create official accounts, iTunes Ping merely benefits the privileged few."

     
    Wade Roush at Xconomy has some interesting ideas about Ping: "It's easy to see how Apple might expand Ping beyond music to facilitate conversations around media of all sorts, including movies, books, and mobile apps...Adding a social networking interface, on top of all of iTunes’ other functions, is like grafting another limb to the forehead of an octopus. It’s just too much."
     
    Robert Scoble says, "By the way, if I were @loic I'd be PISSED that Apple infringed his ping.fm trademark." @loic, would be Loic Le Meur, founder of Seesmic, who also has a service called Ping.fm, for updating multiple social networks. 
     
    The best commentary I've seen about Ping so far has to be Paul Carr's take though. He says, "Ping ping ping ping. Ping. And yet and yet...Ping?"
     
    Apart from all of the opinions and criticism, Ping is already facing a more concrete problem of spam. Chester Wisniewski of security company Sophos has a post up describing the comment spam that's already flooding the iTunes social network.

    Google should be launching a music service in time for the holidays if reports are accurate. 

  • September 03, 03:28 PM

    How Will Bit.ly Work with Twitter's Link Wrapping?

    Besides hinting at new features and talking about user stats, Twitter also made a couple announcements this week. One is that all Twitter apps use OAuth. The other is that it will start tracking every t.co link users click. This is Twitter's own default URL-shortener. 

    Twitter sent an email to users saying, "In the coming weeks, we will be expanding the roll-out of our link wrapping service t.co, which wraps links in Tweets with a new, simplified link... When this happens, all links shared on Twitter.com or third-party apps will be wrapped with a t.co URL."

    "When you click on these links from Twitter.com or a Twitter application, Twitter will log that click. We hope to use this data to provide better and more relevant content to you over time."

    This may be a good thing for users from a security standpoint. Symantec says that short URL spam and phishing attacks are rising sharply. "With the announcement that Twitter will be rolling-out its own short URL service, many malicious attacks through this route will be thwarted," says Amanda Grady, Senior Analyst at Symantec. "Through Twitter's added analysis, they will be able to check if the short URL is directing users towards a site with malware and alert them in advance. This should reduce phishing attacks on Twitter accounts and prevent criminals from directing users to infected websites.

     What about other URL-shortening services? Well, Bit.ly Twitter's old favorite, has posted an update on the matter. "Following this week's OAuth and apps announcements, some of our users have inquired about how bit.ly will work with Twitter's new link-wrapping service," says Bit.ly's Matt LeMay. "Link-wrapping will enable Twitter to collect traffic data and block spam, but it will not interfere with bit.ly analytics, bit.ly Pro custom domains, or bit.ly Enterprise usage — you will be able to shorten, share and track links with bit.ly exactly as you do now."
     



    "Many of our partners are already using their bit.ly Pro short links with t.co, since all links shared via the Twitter Tweet Button have been wrapped in t.co since the button launched last month," he adds. "Link-wrapping will happen automatically and invisibly in the background."

    Bit.ly says its been working closely with Twitter and other social media platforms to continue improvements across the web.

  • September 03, 02:18 PM

    Is Google Really As Evil As This Video Suggests?

    Consumer Watchdog has created a new anti-Google video portraying Google CEO Eric Schmidt has some kind of evil ice cream man. The video is a commentary on what the group perceives to be Google's lack of regard for consumer privacy. 

    Google and Facebook are two of the biggest companies on the web, whatever you think about the privacy practices of either company, both have received a great deal of criticism in this area (though some think the concern about Facebook has been sensationalized by the media). Which do you trust more - Google or Facebook? Comment here.

    Specifically, the video draws on an infamous quote from Schmidt in which he said that if you have something you don't want anyone to know, maybe you shouldn't be doing it in the first place. Here's the video:
     
     
    Consumer Watchdog President Jamie Court writes on the organization's InsideGoogle blog:
     
    Do you want Google or any other online company looking over your shoulder and tracking your every move online just so it can increase its profits? Consumers have a right to privacy. They should control how their information is gathered and what it is used for.
     
    This avatar-style animation video was created to draw attention to Google CEO Eric Schmidt’s lack of regard for our online privacy. 
     
    Some have dismissed Consumer Watchdog as being "out there" or "crazy". Others have similar views about Google as the organization.  Update: As a reader pointed out, Silicon Alley Insider has discovered that Consumer Watchdog is doing a little tracking of its own. 

    Google has actually updated its privacy policies. Though it has not actually changed any of its practices, it has made adjustments to make the policies easier to understand. 
     
    This isn't the first time Eric Schmidt has been portrayed as evil in animated form. Don't forget about this recent net neutrality-related Taiwanese video:
     
     
    Court says it is promoting the video 36 times per say on a jumbotron in Times Square. The main message of the video is to get people to tell congress that they want a "Do Not Track Me" list similar to the "Do Not Call" list.

    Do you think there should be a "Do Not Track Me" list? Do you think Consumer Watchdog's video went overboard? Share your thoughts.

     

  • September 03, 01:52 PM

    Google Adds Multiple Addresses to Mobile Ads with Location Extensions

    Google announced that mobile advertisers can now use multiple addresses in local extensions This way, customers can get the right address for businesses with multiple locations. 
     
    The feature is available on Google Maps for Mobile versions 4.4 and above on Android devices. 
     
    "Featuring your business location alongside your mobile ad is a powerful method to drive foot traffic and in store sales," says Google Mobile Ads Product Manager Surojit Chatterjee. "For instance, if a potential customer is looking for a wireless communications store like Sprint, an ad within GMM can display all Sprint locations near them. This not only delivers a relevant search experience, but also enables customers to visit the closest and most convenient Sprint store location.
     
     
    AdWords will display a clickable banner to users with the option to show all locations for the business. This is based on the user's search and location signals. When they click "show all", the map will display just the locations of the business. Some businesses will be able to use their logo as their icon
     
    When a user clicks a location, they'll get more details about the business, like ad text, directions, click to call, and a link to the site. 
     
    As an advertiser, to use the feature, you must be a primary business owner and enable location extensions in Google Places. Campaigns must target iPhone and other "high-end" mobile devices with full mobile browsers. You'll be charged when users click on the website URL or the phone icon.

  • September 03, 01:05 PM

    AP Updates Attribution Guidelines, Links Not Mentioned

    The Associated Press has revealed some new guidelines for its reporters with regards to credit and attribution. The guidelines come in the form of a letter from AP Senior Managing Editor Mike Oreskes.

    Is the AP asking its reporters to do what it has frowned upon in the past? Share your thoughts.

    The guidelines apply to AP reports in print, broadcast, and online news, and stress the importance of giving proper attribution to other publications that break stories.

    "We should provide attribution whether the other organization is a newspaper, website, broadcaster or blog; whether or not it's U.S. based; and whether or not it's an AP member or subscriber," writes Oreskes. "This policy applies to all reports in all media, from short pieces, such as NewsNows and initial broadcast reports, to longer pieces aimed at print publication."

    Oreskes says attribution doesn't have to be at the beginning of a story, and that sometimes it can be two or three paragraphs down.

    "If some information comes from another organization and some is ours, we should credit ourselves for what's ours and the other organization for what's theirs," he writes, adding that if material from another source turns out to be wrong, that will be cited in corrections later. (emphasis added)

    The AP is one organization that has famously expressed disdain with blogs in the past (ones that quoted AP stories and gave credit), and was cited among various other publications earlier this year by Danny Sullivan as one that failed to credit where it got its information (most likely his article, at least somewhere in the chain) about a particular story.

    It is interesting however that these guidelines appear to suggest that its reporters can freely do what the AP has in the past complained about others doing - using snippets of content. Now, the guidelines don't exactly say anything about using "snippets", but it's either that, rewriting, or regurgitating something that's already been discussed elsewhere (even with some additional original content added). Am I wrong? It's a matter of fair use, and the AP's stance on fair use in the past has basically been that there isn't any when it comes to the AP's content. Is it a double standard? Clearly, this is admission that the AP has participated in this same type of reporting.

    It's good to know that they're recognizing that this is just part of how it works in this age of online news, but you still have to wonder what side of the fence they come down on with regards to their own content. I guess we'll see if AP reporters abide by these guidelines and whether or not the AP attacks anybody for using the same methods with AP content.

    The whole thing is very related to the AP's stance on search engines and aggregators as well. These sites do, after all, provide snippets, links, and credit to the sources. The AP just reignited a deal with Google, by the way. 

    While stressing the importance of attribution, Oreskes does also make a note of telling reporters not to use other sources so much that it appears they're "free riding" on another organization's work, and stresses matching or further development of the story. 

    What is not mentioned once in the guidelines is the word "link". There is no mention of linking whatsoever. It is unclear whether linking is included it in the proper attribution described or whether they deem simple credit to be sufficient. While obviously you can't link in print or broadcast (one reason why online content is more valuable to readers), linking has become commonly looked upon as necessary to attribution in online news, so those who deserve credit for breaking a story can in turn get traffic to that story.

    The letter does say that it will continue to use "information from" lines with URLs, but that attribution should be in the body of the story as well. However, it is unclear whether or not this attribution will actually include links.

    It will be interesting to see how the AP proceeds in this regard. Without links, the organization is setting itself up for a great deal of criticism.

    Thoughts on the AP's guidelines? Let's hear them

  • September 03, 12:20 PM

    Google Updates Privacy Policies

    Google announced that it is updating its privacy policies to make them simpler. They don't appear to have any changes involving CEO Eric Schmidt driving around neighborhoods in an ice cream truck, luckily.

    Google isn't actually changing any of its privacy practices. It's just trying to make the language more understandable. Google Associate General Counsel Mike Yang outlines the updates:

    1. Most of our products and services are covered by our main Google Privacy Policy. Some, however, also have their own supplementary individual policies. Since there is a lot of repetition, we are deleting 12 of these product-specific policies. These changes are also in line with the way information is used between certain products—for example, since contacts are shared between services like Gmail, Talk, Calendar and Docs, it makes sense for those services to be governed by one privacy policy as well.
    2. We’re also simplifying our main Google Privacy Policy to make it more user-friendly by cutting down the parts that are redundant and rewriting the more legalistic bits so people can understand them more easily. For example, we’re deleting a sentence that reads, “The affiliated sites through which our services are offered may have different privacy practices and we encourage you to read their privacy policies,” since it seems obvious that sites not owned by Google might have their own privacy policies.

      In addition, we’re adding:
    • More content to some of our product Help Centers so people will be able to find information about protecting their privacy more easily; and
    • A new privacy tools page to the Google Privacy Center. This will mean that our most popular privacy tools are now all in one place.

    Google says the updates will take effect on October 3. The company's main privacy policy can be found here. There is also an FAQ here. We'll see what Consumer Watchdog, who is running the above satircal video in Times Square, has to say about it.

  • September 03, 12:17 PM

    Location-Based Advertising To Reach $1.8 Billion

    Location-based advertising is still in its early stages, but according to ABI Research, businesses will spend $1.8 billion on it in 2015 as part of their overall mobile marketing budgets.

    “It’s still early days and there’s no single ‘right’ approach to location-based advertising,” says practice director Neil Strother. “This remains a very fragmented market that is full of experimentation.”

    Location-based ads are enabled by three sets of technologies: GPS, Wi-Fi, and Cell-ID (location determined relative to mobile phone transmitters.) The most successful campaigns, according to ABI, use a mix of some or all of these, depending on the product or service, the region, the consumers, and the location accuracy required.

    New location-based services are springing up, catering to mobile shoppers. Some are “check-in” services such as Loopt, Gowalla, Foursquare, and Facebook with its Places, for consumers who are willing to “self-identify.” Others, such as Shopkick, use an iPhone app to reward shoppers just for visiting certain stores.

    “Some might be put off by the ‘Big Brother’ aspects of this,” says Strother, “but it’s really about the value-exchange: if you care about getting discounts or being rewarded for shopping, is the value-exchange high enough so that you’ll accept having your whereabouts known to these companies in return for the benefits?”
     


  • September 03, 11:48 AM

    Google Open Sources More of Wave So Developers Can Take Advantage

    Google has given an update on its immediate plans for Google Wave. As you probably know, the company recently announced that it would be shutting down Google Wave as a standalone product, thought Google said it would preserve the technology behind Wave for future use and integration with other Google products.

    Google announced that it will expand upon the 200,000 lines of code that it has open sourced already, to "flesh out the existing example Wave server and web client into a more complete applicatino or 'Wave in a Box'".

    The project will include:

    • an application bundle including a server and web client supporting real-time collaboration using the same structured conversations as the Google Wave system
    • a fast and fully-featured wave panel in the web client with complete support for threaded conversations
    • a persistent wave store and search implementation for the server (building on contributed patches to implement a MongoDB store)
    • refinements to the client-server protocols
    • gadget, robot and data API support
    • support for importing wave data from wave.google.com
    • the ability to federate across other Wave in a Box instances, with some additional configuration

    Google stresses that the project won't have full Google Wave functionality, but it will give developers and users a way to run Wave servers and host waves on their own hardware. This should please some IT departments.

    It still remains to be seen what other Google products Wave technology will appear in.

  • September 03, 11:31 AM

    Bedbugs Found At Google New York

    It seems that bedbugs can be found everywhere these days, and the New York office of a certain search giant is no exception.  Late yesterday, a Googler reportedly tweeted that her workplace had been invaded.

    According to Nicholas Carlson, the pammy5 Twitter account belonging to "a Googler in marketing" just sent the message, "jeepers i am not immune from the bedbug epidemic.  bedbugs have been found at work."

    Now the account - which a small amount of detective work connected to Pamela Eng, a product marketing manager previously employed by DoubleClick - seems to have been deleted, and Google's not volunteering many details.

    This doesn't exactly count as a PR win for the company.  There's a definite stigma associated with bedbugs, and it may be that no amount of free food and fun artwork will convince would-be recruits to risk getting bitten.

    To be fair, though, it's not known whether 20 or 2,000 of the creatures were found.  And as we acknowledged in the first sentence, lots of other places in New York, including the Empire State Building, a Times Square movie theater, and the Time Warner Center, have been affected.

    Good luck to all Google employees who work at the New York office.

  • September 03, 10:19 AM

    Google Plans To Launch New Music Service

    Google is planning to launch a mobile music download service that would allow users to access songs wherever they have access to an Internet connection.

    According to Reuters, Google has been in discussions with the major labels about reaching licensing agreements.  Google has not yet signed any licensing deals but the major labels are reportedly interested in seeing a competitor to Apple’s iTunes launch.

    "Finally here's an entity with the reach, resources and wherewithal to take on iTunes as a formidable competitor by tying it into search and Android mobile platform," said a label executive who asked not to be identified.

    "What you'll have is a very powerful player in the market that's good for the music business."

    Andy Rubin, Google vice president of engineering hopes to have the music service launched by Christmas, according to “people familiar with the matter.”

    “We're cautiously optimistic because Google has great scale and reach but doesn't have a track record in selling stuff," said another label executive who declined to be named as the talks are still ongoing.
     


  • September 03, 09:52 AM

    Twitter CEO Talks Stats, Ecosystem, Hints at New Features

    Twitter CEO Evan Williams revealed some numbers about Twitter usage on the company blog, while talking about how the Twitter ecosystem (of third-party developers and apps) continues to play an important role in the company's success. Twitter has over 145 million registered users, he says.
     
    Not that this is a surprise by any means, but mobile is also playing an increasingly important role. "Total mobile users has jumped 62 percent since mid-April, and, remarkably, 16 percent of all new users to Twitter start on mobile now, as opposed to the five percent before we launched our first Twitter-branded mobile client," says Williams. "As we had hoped in April, these clients are bringing more people into Twitter, and, even better, they are attracting and retaining active users. Indeed, 46 percent of active users make mobile a regular part of their Twitter experience."
     
    Speaking of mobile, it has been confirmed that Twitter is testing push notifications for its iPhone app. MG Siegler shares a statement from the company: We've been testing push notifications internally. When we launched Twitter for iPad, there was a configuration error that caused us to offer push messages to a small set of users. We've stopped sending push messages, but users may see an option to turn on push until we release an updated version of the app. So, push isn't ready yet but we look forward to rolling this out soon.
     
    Williams provided the following chart of applications showing how people are actually using Twitter:
     
     
    "And, while the percentage of overall users drops off pretty sharply after the few listed here, there are a tremendous number of other apps that people are using, not necessarily as their main Twitter client, but as an alternative way to create or view Tweets," Williams says. "The number of registered OAuth applications is now at almost 300,000—this number has nearly tripled since Chirp. (This can include multiple instances of the same software.)"
     
    Willimas spoke last night in San Francisco. Liz Gannes has a summary of what he had to say, which was mostly about how Twitter is diferent than email and Google, but Willimas also hinted at some upcoming features. 
     
    Gannes reports, "Williams also said to expect forthcoming products that would help filter relevant tweets around events, similar to what it’s doing with location. This would go beyond the user-developed convention of hashtags, he said, though he didn’t elaborate."
     
    The biggest thing Twitter has done to reduce noise since its launch has been the launch of lists. This has helped significantly, but I think Twitter users will gladly accept other ways to accomplish this.
  • September 03, 09:51 AM

    Yahoo Scores Deal With Europe's Largest TV Maker

    After wisely letting the air clear following the big Apple TV announcement (and all the comparisons to Google TV), Yahoo's stepped forward to remind everyone that it also intends to compete in the connected TV space.  Yahoo announced a partnership with a major TV manufacturer this morning.

    Vestel, the TV manufacturer in question, is Europe's largest.  It claims to produce 16 percent of LCD TVs made on the continent, and 25 percent of digital set-top boxes, too.

    That gives the organization quite a reach, and Yahoo will benefit from it in an obvious way: Vestel plans to ship Yahoo Connected TV to consumers in over 40 countries.

    Rich Riley, the senior vice president and managing director of Yahoo EMEA, stated as a result, "Yahoo! is transforming the television experience for millions of consumers around the world.  Vestel's innovative consumer electronics products combined with Yahoo!'s industry-leading Connected TV platform allow consumers to experience the Internet and television together in ways they never have before.  This is the future of television."

    Turan Erdogan, a board member and the president of sales, marketing, and R&D at the Vestel Group, also said, "Through this partnership, we provide customers with a high-quality, easy to use, well-known platform for delivering Internet apps directly to our connected products."

    Shipments of the joint Yahoo/Vestel products are scheduled to begin early next year.

  • September 03, 08:56 AM

    Facebook Tests Subscriptions, Will Launch Remote Log-Out

    Facebook is testing a feature that lets users "subscribe" to other users. Nick O'Neill at AllFacebook shares an official statement from Facebook: "This feature is being tested with a small percent of users. It lets people subscribe to friends and pages to receive notifications whenever the person they've subscribed to updates their status or posts new content (photos, videos, links, or notes)."

    This could make Facebook more attractive as a news reader, a way Facebook has encouraged users to use the service in the past, and a functionality that is probably more often associated with Twitter, though the capabilities are clearly both there with either service. Notifications of updates would only enhance Facebook for this purpose. 

    O'Neill shows a screenshot, which shows a simple link to subscribe to a user under their profile picture, and an update from that person appearing in the notifications along with all the other ones. 
     
    Keep in mind, this is just a feature they're testing, and it's possible that it won't ever become available, but I can't see too many downsides to it as long as users have to opt in to subscriptions. 
     
    Would you find this feature useful? Share your thoughts
     

    Facebook also announced that users will soon have a new way to control their accounts, with a remote log-out feature (pictured above). Users will be about to log out of any Facebook session from another computer or device. More on that here.


  • September 02, 05:17 PM

    Just How Concerned with Privacy Are Facebook Users?

    PeopleBrowsr shared a rather interesting report with us this week, looking at privacy related tweets during the center of this year's Facebook "privacy storm." The firm studied the public's reaction to Facebook's open graph-related announcements that set off the majority of the Facebook privacy controversy back in April.

    Are you concerned for your privacy as a Facebook user? 
    Let us know.

    The report specifically compares the general public's (or at least the portion that uses Twitter) thoughts about Facebook privacy with the media sensationalism around the story. The firm studied tweets with references to privacy, along with other keywords like Facebook, Open Graph, Zuckerberg, and Google.

    "We are the last generation to know privacy as it was," says Brian Solis, Chief Data Analyst for PeopleBrowsr. "As Facebook moves human connections and society into a more public spotlight, people and the press will push back. But this will move things forward collaboratively. Over time I believe the debate will evolve into a series of productive forums and memes that explore the risks of living in public and the rewards for participation."





    Some of PeopleBrowsr's findings from the study:

    - Prior to the F8 conference on April 24, privacy tweets hovered between 1,000-3,000 references per day, then spiked to 9,000 on the day of F8

    - On April 25 (day after the conference), privacy-related tweets fell to 3,500 – then surged to 7,500 when politicians joined the fray. Around May 25, privacy discussions hit the ceiling in this study with 20,000 unique discussions.

    - In terms of context, Facebook dominated the landscape for mentions of #privacy

    - Conversations followed media reports


    "We see that even on the day when privacy took center stage, the media sensationalized the topic. But the public, at least those on Twitter, did not flood the streets with 140 character picket signs. 9,000 tweets does not seem to account for the millions of Twitter users or the 500 million people who have Facebook accounts," says Solis.

    That last statement is true on a couple of different levels. For Solis' purpose it does not appear to indicate that the majority of Facebook users were that concerned. However, it is also worth noting that the majority of Facebook users are not necessarily active Twitter users. Facebook has over 500 million people. It's not a flawless argument, and the findings should be taken with a grain of salt like any such study. That said, Twitter is generally viewed as a good indication of public opinion, as trending topics often reflect pop culture and news at large. If there is something significant happening, you can generally find people talking about it on Twitter.

    Besides, Facebook's numbers continued to grow. Diaspora (the "Facebook alternative") will be here soon. I'm willing to bet that will have little impact on Facebook's growth as well.

    Do you think the privacy discussion around Facebook was overblown? Share your thoughts.

  • September 02, 05:16 PM

    Skype for Windows Gets Ten-Way Video Calling

    Skype released an update to Skype for Windows, which allows you to make group video calls with up to ten people. This is in beta. 
     
    There is also a new design. Skype's Peter Parkes writes, "You'll notice that the new-look Skype is sleeker, neater and crisper than before, and we're proud of the work our interface designers have done to refine and mature the interface for this version. We've also added Skype Home, where you can follow your contacts' mood messages, set your profile picture and mood message, receive account notifications and learn more about using Skype."
     
    Other improvements include:
     
    - Skype Home experience
    - Offline instant messaging
    - New contact search and add experience
    - Enhanced call experience under problematic conditions
    - Post call experience
     
     
    This version of Skype can be downloaded here. Remember, everyone participating in the video call has to be using this version.
  • September 02, 04:57 PM

    MusOpen Uses Diaspora Model to Set Classical Music Rights Free

    You may have heard about Diaspora, a Kickstarter project that aims to be an open replacement for Facebook users that don't like Facebook's dealings with privacy. There is another interesting Kickstarter project called MusOpen, which aims to buy and release rights to a large amount of music, or in other words, open source it. 
     
    A volunteer with the project named Ben Givens reached out to WebProNews with some information about it. He says they're close to completing it, but they're still looking for feedback. 
     
    What MusOpen does is hire orchestras to record digital performances of symphonies by composers like Beethoven, Brahms, Sibelius, and Tchaikovsky. This music is in the public domain, but as the EFF points out, many modern arrangements and recording of them are copyrighted. 
     
    "That means that even after purchasing a CD or collection of MP3s of this music, you may not be able to freely exercise all the rights you'd associate with works in the public domain, like sharing the music using a peer-to-peer network or using the music in a film project," says the EFF.
     
    That's where these unique performances come in. 
     
    "The process depends somewhat on the amount raised," Ben tells us. "Assuming we get near our goal...we will create a voting system where every donor submits and votes on music. The winning ideas will determine the type of ensemble and amount of music. If the donors want a set of symphonies, we will speak to well known orchestras, probably in Europe to save money, and record it there. Otherwise we may mix an orchestra and smaller ensembles."

     
    "Distributing the music will take place primarily on Musopen.org or through our twitter account," he says. "We have partnerships with the OLPC project and Wikipedia so we'll likely add music to those as well."
     
    "I'm volunteering for Musopen to help spread the word about this project specifically as I feel very strongly in its potential," Ben says. "There are no full time people working on it, the entire group consists of dedicated volunteers who have day jobs."
     
    MusOpen was founded by Aaron Dunn, who has a team of advisers and a music editor. There are also volunteers like Ben who work on the site and spread the word about it.

  • September 02, 04:38 PM

    Google, Facebook and Boxee Respond to Apple

    Update 2: Swisher reports that Facebook blocked API access to Ping after failing to strike an agreement with Apple, so Apple removed the feature after launch. She credits "sources familiar with Facebook's platform" with this information. 

    Update:
    With regards to Facebook and Ping, Dan Frommer points out that the screenshots Apple used in its prsentation actually did show Facebook integration. MG Siegler also notes that he actually was able to connect to Ping with Facebook, but then it disappeared. It appears that Apple may have pulled Facebook from it at the last minute. Siegler writes:

    I can tell you for sure that yesterday Facebook Connect was a part of Ping — because I used it.

    When I first loaded iTunes 10 yesterday and started up Ping, connecting with Facebook was the first thing I did to find friends. At first, I will say that it didn’t work. I hit the Connect button, entered my credentials, and nothing happened. But I tried again and it worked perfectly. I found a handful of Facebook friends who had just started using Ping as well and connected with them.

    He also claims that he's still connected to the Ping app from within Facebook and that while Facebook isn't on iTunes, it's still live. 

    Original Article: At Apple's music event yesterday, where the company launched a new version of iOS, a new version of iTunes with a new social network (Ping), a new line of iPods, and a new version of Apple TV, Steve Jobs took a shot at Google involving numbers of smartphone activations.

    Last month, Google CEO Eric Schmidt said that Android gets over 200,000 devices a day.

    "People throw out a lot of numbers about how many devices they're activating per day," Jobs is quoted as saying. "We are doing 230,000 activations a day.  We think our friends may be counting upgrades - if we were counting upgrades, that would be way higher."

    Fortune has a quote from a Google spokesperson responding to those comments: "The Android activation numbers do not include upgrades and are, in fact, only a portion of the Android devices in the market since we only include devices that have Google services."

    Ping, the iTunes social network, is like Facebook or Twitter meets iTunes. That's the way Jobs described it in the announcement, anyway. While that may be the case, and it may even resemble Facebook, there is no integration with either Facebook or Twitter (or other social networks).



    Kara Swisher was able to speak to Jobs about this, who said Facebook wanted "onerous terms that we could not agree to." When asked about integrating Facebook Connect to help people find their friends, Swisher quotes him saying (or shrugging rather), "We could, I guess."

    She also got this statement from Facebook on the matter: "Facebook believes in connecting people with their interests and we've partnered with innovative developers around the world who share this vision. Facebook and Apple have cooperated successfully in the past to offer people great social experiences and we look forward to doing so in the future."

    Om Malik at GigaOm calls Ping "the future of social commerce". "From a content perspective, there are three different types of media we love to talk about: movies we see, music we listen to and books we are reading," he says. "These are accepted social norms. In fact, many relationships are made on the basis of collective love of a movie and many friendships have started with mixed tapes."

    Boxee, whose Boxee Box is due out in November, had some comments on Apple's Apple TV announcement. These two are now direct competitors. On the Boxee blog, Avner Ronen writes:

    We think people want to be able to watch anything that they can watch on their computer, only on their bigscreen TV.  There is an overwhelming consumer expectation that the content we can consume in our cubicles, our dorm rooms, and in our laps should be available in our living rooms, in full 1080p with a gorgeous interface.  It’s a simple premise, but the challenge is to do it in a way that makes sense in that space, so you can put your feet up, grab a remote and start watching. No keyboards, mice, windows or labyrinthine menus. It should be calm and it should be beautiful. And it *must* be open.

    We all watched the Apple announcement. We walked away feeling strongly confident about the space it left for Boxee to compete. We have a different view of what users want in their living rooms.  We are taking different paths to get there. The Boxee Box is going to be $100 more expensive than the Apple TV, but will give you the freedom to watch what you want.

    We think it’s worth it.


    NewTeeVee has a comparison of Apple TV, the Boxee Box, and Roku, which some have also said is superior to the new Apple TV.

     

  • September 02, 04:08 PM

    NZ Police Clear Google In Street View Scandal

    When it comes to Street View and the collection of sensitive WiFi data, Google is, at least to some degree, safe from serious penalties in New Zealand.  A police investigation has determined that the company didn't violate any laws.

    Privacy Commissioner Marie Shroff referred the matter to police in June, which seemed to put Google in a precarious position.  Logic dictated that Shroff wouldn't call in law enforcement for no reason, after all.

    But fortunately for the search giant, New Zealand police said in a statement today, "An investigation by Police has determined that there is no evidence to suggest a criminal offence has been committed."

    Detective Senior Sergeant John van den Heuvel of the Police National Cyber Crime Centre just suggested, "Anyone using Wi-Fi needs to ensure they have appropriate security measures in place.  People should not underestimate the risk that information they broadcast might be accessed by others, either inadvertently or for more sinister purposes."

    Now the ball is back in the privacy commissioner's (figurative) court, and she hasn't made clear whether her office will take further action or not.

    We'll be sure to report any other noteworthy developments that occur.

  • September 02, 02:48 PM

    NASA Launches App HD For iPad

    NASA has introduced a new free mobile application for the iPad called NASA App HD.

    NASA App HD features live streaming video from NASA Television, an interactive map with links to all of its centers, quick links to feature stories and launch schedules, a scrolling “alerts banner,” and a NASA Featured” link.

    The app’s landing page features the solar system, where users can learn more about it, the universe and NASA missions. The app also allows users to view and search updated, higher resolution NASA Image of the Day and Astronomy Picture of the Day collections and agency videos on demand.

    “Our goal with the first NASA App was to deliver current mission information, images, videos and news updates in the best possible way for the iPhone and iPod touch," said Jerry Colen, NASA App project manager at NASA's Ames Research Center, Moffett Field, Calif.

    "Now we've enhanced and expanded the application to include even more content and really take advantage of the iPad's larger screen."
     

     


  • September 02, 01:26 PM

    Google Calls Upon Retailers to List Inventory

    Google announced today that it is making public its help documentation for Local Shopping inventory for Google Merchant Center. This is a feature that allows retailers to let consumers know about what they have in stock right from the web. 

    "One weekday evening a few weeks before our son was born, my wife commissioned me to find a box of raspberry red leaf tea for the delivery," says Google Product Search business product manager Paul Lee, explaining the usefulness of such a feature.  "I promptly drove to the nearest grocery store, which has an awe-inspiring wall of tea. After diligently scanning the wall and not finding the tea, I began to wonder if it even existed. Was the similarly-labeled raspberry tea the same thing? What about red leaf tea?" 

    "Stumped, I pulled out my phone and looked up 'raspberry red leaf tea' on Google," he continues. "Beneath the 'Shopping results,' I saw a red map marker for a nearby Vitamin Shoppe and a link, 'In stock nearby,' next to a picture of Alvita Raspberry Red Leaf Tea. I hopped back in the car, and 15 minutes later had accomplished my mission. Two weeks later, my wife accomplished her much more important mission and we welcomed Benjamin, a healthy and happy baby boy, to our family."

    Keep in mind that Google doesn't accept all retailers who apply for listing this information, but there is a form you can fill out to do so. If you aren't accepted, Google will keep you on file for potential future inclusion. 

    You'll be asked to submit a complete and accurate data feed, including unique product identifiers. You'll also need to be listed and verified in Google Places.

  • September 02, 12:25 PM

    Yahoo Search Assist Becomes Geo-Sensitive

    Under the right circumstances, search engines can turn the names of a person's city and state into ugly words; users looking for local info may have to type them over and over until they wish the founders had stuck to just two or three letters.  New Yahoo search suggestions aim to eliminate that problem, though.

    Product Manager Vivian Lin Dufour wrote on the Yahoo Search Blog this morning, "We're making Search more intuitive by taking user context and applying it to the search experience.  Today we are introducing an enhanced Yahoo! Search Assist, providing suggestions geographically closer to you as you type your query."

    You can see an example of how this works below.  The first image shows what search suggestions a Yahoo user in Sunnyvale, California (which is in Santa Clara County) would get after typing "santa."  The second image shows how they'd differ for an individual located in Santa Barbara.

    This should save people some typing, and in the process, also tends to make Yahoo's results look much more useful.

    The upgrade shouldn't cross any sort of "creepy" line, either, since Yahoo doesn't seem to be interested in pinning down users' exact addresses or anything like that.

    Anyway, Dufour invited everyone, "Give this new feature a try and let us know what you think about geo-sensitive search suggestions in the comments section . . ."

  • September 02, 11:17 AM

    Chrome Celebrates 2nd Anniversary with New Stable Version

    Google announced today that it is releasing a new stable version of Chrome, which the company says is even faster and more streamlined. In fact, Google claims it is three times faster on JavaScript performance than it was two year ago, when Chrome was first launched (it's the two-year anniversary, by the way).

    "We've also been working on simplifying the 'chrome' of Chrome," says product manager Brian Rakowski. "As you can see, we took the already minimalist user interface and stripped it down a bit more to make it easier to use. We combined Chrome’s two menus into one, revisited the location of the buttons, cleaned up the treatment of the URL and the Omnibox, and adjusted the color scheme of the browser to be easier on the eyes."

    "As always, we’re hard at work on making Chrome even faster, and working on ways to improve graphics performance in the browser through hardware acceleration," adds Rakowski. "With the Chrome Web Store, we hope to make it much easier to find and use great applications on the web. We also ratcheted up the pace of our releases so that we can get new features and improvements to everyone more quickly."



    The new stable version can be downloaded here. Google has a list of all stable and beta channel updates here.

    If you're more interested in the fact that it is Chrome's 2nd birthday, you can get more reflection on how far the browser has come in those two short years by reading this celebratory post from Google.


  • September 02, 11:16 AM

    Americans Have A Love-Hate Relationship With Their Cell Phones

    Texting by American adults has increased significantly over the past year, but still does not approach the level of text messages exchanged by young people, according to a new report from Pew Internet & American Life Project.

    Nearly three quarters (72%) of adult cell phone users send and receive text messages now, up from 65 percent in September 2009. The majority (87%) of teen cell users text. Teens text 50 messages a day on average, five times more than the typical 10 text messages sent and received by adults per day.

    The majority of African Americans and English-speaking Hispanics own cell phones compared to 80 percent of whites. Twelve percent of African American and 14 percent of English-speaking Hispanics make and receive more than 30 calls a day on their mobile phones. Four percent of whites report placing and receiving that many calls. African American and Hispanic texters typical send and receive 10 texts a day; whites who text typically send and receive 5 texts a day.

    “Texting among adults has reached the mainstream and the charge is being lead by African-Americans, Hispanics and young adults,” said Amanda Lenhart, Senior Research Specialist at the Pew Research Center’s Internet & American Life Project and author the report.

    “Of course, none of these adult groups hold a candle to teens when it comes to texting, who swamp adults in messages sent per day by a factor of 5.”

    For all of their enthusiasm for texting and talking on their cells, Americans have mixed feelings about the role of the mobile phone in their lives. Most cell users report that their cell phone makes them feel safer (91%), and that they appreciate the way it allows them to arrange plans with family and friends (88% agree.)  But mobile phone users also report that they get irritated when a call or text interrupts them (42%) and that they find it rude when others check their phones repeatedly during meetings or conversations (86%).

    Other highlights of the report include:

    *65% of American adults with cell phones sleep with their phone on or right next to their bed.

    *57% of adults with cells report receiving unwanted or spam text messages on their phone.

    *90% of parents have a cell phone compared with 72% of adults without children under 18 at home.

     

     

  • September 02, 10:57 AM

    Dell Appears to Lose 3PAR to HP

    Update 2: It looks like Dell has lost the bidding war for 3PAR after all. The company issued a release saying it has ended discussions and will recieve a $72 million break-up fee from 3PAR. This comes after 3PAR accepted an increased bid from HP of $2.4 billion.

    Update:
     Following the below news, HP and Dell got into a bidding war for 3PAR, but according to TechCrunch, 3PAR has accepted the latest offfer from Dell  for $27 per share in cash, or approximately $1.8 billion.

    Original Article:
     Dell announced that it is acquiring virtualized storage solutions provider 3PAR for $1.15 billion. Dell says the acquisition will enable its customers to take advantage of the "virtual era" and cut data management costs by as much as 50%.

    "We have aligned our storage offerings over the last several years to provide our customers choice and value," said Brad Anderson, Dell SVP, Enterprise Product Group. "3PAR brings the same values of performance, agility and ease-of-use to higher end, virtualized storage deployments as EqualLogic does for the entry-level and mid-range, rounding out our industry-leading solutions portfolio."

    "3PAR has consistently provided customers with the ability to do more with less," said 3PAR President and CEO David Scott. "With Dell we combine a powerful, virtualized storage platform with an outstanding distribution network to deliver this value to an even broader set of customers."

    The transaction has been approved by both boards of directors. Some analysts are saying Dell overpaid for 3Par, and the Street calls the acquisition a "shrewd move".

    After closing, Dell plans to maintain and invest in additional engineering and sales resources for 3PAR. The company has no plans to move the current operations.

  • September 02, 10:52 AM

    Kobo Emerges as the E-Reading App for the Samsung Galaxy Tab

    Samsung has unveiled its Galaxy Tab tablet device, and Kobo announced that it is supplying the e-reader technology for it.

    "After much speculation, the new Samsung GALAXY Tab has just been announced by Samsung’s CEO in Berlin, and Kobo is THE eReading application powering the 'Readers Hub' on the new Android tablet," says Kobo. "This partnership is an industry first for Kobo and Samsung, offering the first eReading experience on an Android Tablet to readers worldwide."

    "This is a HUGE WIN for Kobo!" the company proclaims. "Samsung is a global leader - a world class organization that touches billions of consumers worldwide.  The GALAXY Tab is an amazing device and will be a real contender in the marketplace as consumers everywhere adopt tablets. To have been selected as THE eReading application that powers the 'Readers Hub' on this device is simply incredible."


    The announcement comes at a time when not only is the competition heating up in the tablet space, but it's also heating up in the e-reading space, led by Amazon's Kindle, which offers apps on other platforms as well as its own. This is going to be another space (in addition to the connected-TV space) to keep a close eye on over the next year or so.

    Kobo's store has over 2.2 million popular titles, including new releases and 1.8 million free books. The company also says its adding thousands more each week. Apple announced yesterday that it has 35 million books in iTunes.


  • September 02, 10:03 AM

    Does Facebook Face A Google-Like Issue With "Like Farms" and "Like Buying"?

    Facebook may be going through some of the growing pains that Google went through earlier in its life. Google has always had to deal with link farms and link buying, polluting its search results, and has gotten better and better at keeping this under control over the years.

    Now that Facebook "liking" is taking the place of linking in many cases, Facebook may have a similar issue on its hands. Like farms and like buying aren't entirely new concepts, but since Facebook's developer conference, where it unleashed the open graph and social plugins like "like" buttons all over the web, they have become more of an issue, and will probably continue to do so unless Facebook does something about it.

    Would you buy "likes" if you could significantly increase your exposure? Comment here.

    Why would you buy likes?

    When a user "likes" a piece of content, it shows up in their friends' news feeds. The more friends they have, the more people that "like" will be exposed to. The more friends a person has, however, and the quality of those friends, may place more value on those "likes" from the perspective of those doing the buying. The problem with this, is that those same factors that increase that value may also affect how Facebook provides its search results, and Facebook is going to want to improve that search experience, particularly as competition with Google (in general) heats up.

    Farming Likes

    A couple months ago, AllFacebook had a pair of articles taking a deep look into the gaming of Facebook search results and the rise of the like farm. The topic has been brought up again this week by Nick Saint at Silicon Alley Insider.

    "Basically, these sites are enabling the equivalent of Twitter hash tag jokes on Facebook; people see funny sentences pop up in their streams, and indicate their approval by liking them," writes Saint. "This is the Facebook equivalent of retweeting, since all of your friends are notified that you liked the blurb. Many of these entries have been liked by tens of thousands of users, all of whose friends see the updates, which links to the sites, so this is no doubt generating non-negligible ad revenue despite requiring zero effort on the part of the sites' creators. The biggest we've seen, Likey.net, is already seeing over a million uniques per month."

    "Once an update has enough likes, it can spread entirely on Facebook," adds Saint. "But to get the process started, someone has to have gone to the site and submitted it in the first place. It's hard to say why -- unlike on Twitter, the original poster of these updates isn't referenced or credited in any way. And the sites look and feel extremely spammy. At least one of them has already been flagged as an attack site by Google, though it's not clear whether the site is itself malicious, or merely the target of third-party attacks."

    Like farms stand to have implications on Facebook's search functionality, and Facebook's share of the search market stands to grow along with the proliferation of Facebook itself - not necessarily to Google-like proportions, but for certain kinds of searches - and with Pages becoming more heavily marketed (not to mention the potential of Places), people will search for businesses on Facebook. 

    "While users are mostly searching Facebook for their friends currently, users will begin to search for more generic topics as Facebook slowly changes user behavior," wrote AllFacebook's Nick O'Neill back in June. "Right now, showing up for the phrase 'discount travel' won't necessarily benefit you, however as Facebook improves their search product and users begin to understand that they can search for things other than their friends, ranking high on various keywords will become increasingly important."

    "In the meantime, the numerous 'like farms' that are spamming Facebook with random quotes and phrases (like Likey.net, LikeItPage, and others) will continue to proliferate until Facebook develops a system that determine which add value and which are just spam generators," added O'Neill.

    Back to Like Buying

    As far as "like buying" is concerned, it's a similar situation. This has the potential to hurt the Facebook user experience, and if Facebook were to penalize Pages similar to how Google does, it could make a big impact.

    Inc. just ran a story about how Google cost Ryan Abood's GourmetHandBaskets.com $4 million by penalizing the site for link buying right before the holidays. As Facebook becomes one of the main marketing vehicles of the web, much like Google has been for years (despite the differences in how the two sites operate), it is a situation that his going to have to be looked at and assessed.

    Right now, it's unclear what Facebook's policies are on things like "like farms" and "like buying". We've reached out to the company for comment, and will update when we receive it. The point is that Facebook isn't just a way for college kids to look at pictures of each other anymore. People are counting on it for business, and how delicate situations like these are handled will be crucial to operations. Unfortunately, Facebook doesn't have the greatest track record for handling delicate situations. 

    Facebook likes and Twitter retweets have replaced links in many instances. That's not to say that links are dead by any means, but a lot of people will simply retweet a piece of content or "like" it, rather than blog about it and link to it. This "cannibalizes" the link graph from the search perspective, as Rand Fishkin and our own Mike McDonald discussed a while back, and that makes Facebook and Twitter even more important to pay attention to from the marketing perspective - when some of that juice is going away from search engines and into social networks.

    Do you agree that these issues are something Facebook is going to have to take into account? Share your thoughts.

  • September 02, 09:54 AM

    Twitter To Log Clicked Links

    Twitter's link service, t.co, is designed to make shortened links easier to read and safer to follow.  Initial tests have gone well, too.  But an announcement that Twitter will start tracking every t.co link users click has caused a bit of a stir.

    Twitter sent an email to users last night that in part stated, "In the coming weeks, we will be expanding the roll-out of our link wrapping service t.co, which wraps links in Tweets with a new, simplified link. . . .  When this happens, all links shared on Twitter.com or third-party apps will be wrapped with a t.co URL."

    Then here's the more controversial point: "When you click on these links from Twitter.com or a Twitter application, Twitter will log that click.  We hope to use this data to provide better and more relevant content to you over time."

    So it looks like a (small) loss of privacy will prove unavoidable, with no opt-outs or anything of that sort having been mentioned.

    Declan McCullagh noted that, as a result, "[A] security breach at a Twitter data center could reveal who's clicking on what links . . . .  Police armed with search warrants in criminal investigations may have link-clicking questions they want answered.  Divorce attorneys armed with subpoenas won't be far behind.  And, in general, users may not expect this data about their behavior to be stored forever."

    It should be interesting to see if this becomes a significant problem, or if, between some users not grasping the issue and others more or less understanding that most of their online movements are tracked, anyway, Twitter avoids any turmoil.

  • September 02, 09:36 AM

    AOL Renews Search Ad Deal With Google

    AOL said today it has signed a five-year search advertising deal with Google renewing its partnership with the search company that dates back to 2002.

    Under the terms of the deal Google will provide search services to AOL’s content network and properties, in exchange for a revenue-sharing arrangement between the two companies which will be expanded to include mobile search and YouTube.

    “Today is another important step in the turnaround of AOL,” said Tim Armstrong, AOL’s Chairman and Chief Executive Officer.

    “AOL users will be getting a better search and search ads experience from the best search company in the world – Google. After nearly a decade-long partnership in search, we’re looking forward to expanding our global relationship to mobile search and YouTube. All aspects of our partnership will be improved by this deal.”

    Key highlights of the partnership include:

    *As AOL renews its focus on mobile apps and content, the companies will work together to expand the alliance to cover mobile search.

    *AOL and YouTube have agreed to a content partnership that will bring AOL’s video content to YouTube.

    *The alliance is international in scope and will provide improved experiences to AOL’s worldwide audience.
     


  • September 02, 08:49 AM

    Twitter Releases its iPad App with iPad-Specific Features

    Twitter has launched its official iPad app. There's a bit more to this than the standard mobile Twitter app.

    "Twitter for iPad takes advantage of the iPad's fluid touch interface, letting you move lots of information around smoothly and quickly – without needing to open and close windows or click buttons," says Twitter's Leland Rechis.

    When you tap a tweet in this app, it opens a pane, and depending on the content of that tweet, you can open videos, photos, articles, etc.



    "When you tap a video link or open a web page with an embedded video, you can play that video inline," explains Rechis. "And, let's be honest, video is great but sometimes it can take some time to load. The panes in Twitter for iPad let you look through your timeline while a video is loading, and then you can just swipe back to the video when it’s ready to play. You can also pinch on a video to watch it fullscreen."

    There is also a gestures feature, which lets you pinch on a tweet to see details fo the author, reply, or retweet. You can put to fingers together and pull down on a tweet to see replies, showing the whole conversation. Now that's useful.



    iPad users can use the app without even signing into Twitter and still see good content. Twitter has hand-picked certain Twitter accounts that you can see in various categories without logging in. You can also search and find breaking news without logging in.

  • September 01, 05:07 PM

    Implications of New Gowalla Feature, Facebook Gift Cards

    Gowalla has launched a new feature called "highlights" which it describes as "little rewards you can give to places that are important to your life". MG Siegler talks about the potential significance of such a feature.

    "Where this gets really interesting is when you bring the social graph into it," he writes. "So, for example, if I check-in near a spot where a friend of mine asked his wife to marry him, I'll get a message alerting me of that. Or if I’m looking for the best taco place in Austin, Texas, I can visit the Highlight page and see what the masses are voting for. There are a lot of potentially interesting uses for this when it starts to get populated with a lot of data."

    As reported, Target is going to start selling Facebook Credits gift cards. SFGate.com has an interesting article about the implications of this, in terms of Facebook securing.

    Wired looks at today's story about a man who took hostages at the Discovery Channel's headquarters in Maryland, and posted his demands to the web, on his site savetheplanetprotest.com - the text is still available in cached form here.

    Apple announced a bunch of new things today. You may have heard. Here's a summary.



    Michael Arrington has an interesting piece about how Google has lost 118 employees to Facebook, and how the company makes counteroffers to those employees receive offers from Facebook.

    Marshall Kirkpatrick at ReadWriteWeb talks about why Alcatel-Lucent acquiring OpenPlug is big news.

    Henry Blodget at Silicon Alley Insider reports that South Korea's Naver has taken search in-house. Unfortunately for Yahoo (and Microsoft), it has been Yahoo's biggest search affiliate, according to Blodget.

  • September 01, 04:34 PM

    Justin.tv Broadcasting Comes to Android

    Justin.tv has a new Android app for broadcasting live video. This competes with services like UStream and Qik. Unfortunately, it doesn't let you simply watch Justin.tv content like the iPhone app does. Perhaps that will come later. This is the first Android app Justin.tv has offered.

    "We've been focused on mobile applications since the beginning of this year, starting with the launch of Justin.tv for iPhone," says Caleb at Justin.tv. "We think the mobile space is the biggest opportunity in live video, and that being tethered to a computer has held a lot of people back. Today we’re solving that problem for Android phone owners."

    "We use efficient hardware encoding to create high quality video while maximizing battery life," says Caleb. "We optimize the video for 3G or WiFi and constantly adjust quality as you move around to keep the video smooth. The results are crystal clear when compared with any other apps available, Justin.tv’s video is best because that’s what you’ve told us you care about."

    The app comes with the ability to share broadcasts via Facebook or Twitter. There is even an autoshare option.


  • September 01, 04:08 PM

    Steve Jobs Takes Dig At Android, Eric Schmidt

    In between the announcements about iPods, Apple TV, and a music-oriented social network, Apple and Google's mobile rivalry heated up a little more today.  Steve Jobs, while discussing the success of iOS, also tossed out what was likely a veiled insult at Eric Schmidt and Android.

    Remember how Schmidt said in early August that 200,000 Android devices were being activated every day?  It's that figure - and Google's method of counting - that Apple's CEO seemed to bring into question.

    "People throw out a lot of numbers about how many devices they're activating per day," said Jobs according to Ryan Block.  Then Apple's CEO continued, "We are doing 230,000 activations a day.  We think our friends may be counting upgrades - if we were counting upgrades, that would be way higher."

    That's an interesting statement.  It's of course hard to imagine that Jobs has the iOS numbers wrong; no one's in a better position to collect more accurate data, and the SEC encourages CEOs to avoid misleading anyone.  But the same observations apply to Schmidt and Android stats.

    Google may well weigh in to clarify the matter (or "coincidentally" share some Android growth numbers) later this week.  Or Eric Schmidt might at least save up a witty comment or two for the next time he's on camera.

    Anyway, neither company's suffering due to today's events at the moment.  Google's stock rose 2.29 percent today, and Apple's gained an even more impressive 2.97 percent.

  • September 01, 03:55 PM

    Google Launches New Major Upgrade to SketchUp

    Google has launched a new major version of its 3D modeling tool SketchUp: version 8. This comes ten years after the launch of version 1.

    Google says there are over a million people using SketchUp. "That's a pretty humbling number of 3D model makers," says SketchUp Product Manager John Bacus.

    The new version comes with new geo-modeling capabilities that leverage Google's collection of geo-spatial data, for what the company says is quicker, easier, and more fun model building.

    "We've made it easier to build site context models for your projects using our ever-growing collection of geo-data," says Bacus. "We've added a new collection of “Solid” tools for doing common additive/subtractive modeling operations and we’ve packed out LayOut with some new features that make it easier to document your models professionally."

    SketchUp 8 is available for download today in English, French, Spanish, Italian and German versions. The list of all the new features is here. SketchUp Pro comes with a price tag of $495. Upgrades from previous versions are $95.

  • September 01, 02:43 PM

    Zillow Partners With Aparments.com On Rental Listings

    Real estate website Zillow.com said today it has partnered with Apartments.com to bring the rental website’s database of 90,000 apartment listings to Zillow.

    Apartments.com rental listings include home details, photos, floor plans, and property manager contact information.

    Listings from Apartments.com will be viewable to Zillow’s 12 million monthly visitors, including two million who are currently renters.  The partnership brings the total number of rental listings for single-family homes and apartments on Zillow to 150,000.

    "Zillow offers an unmatched user experience for home shoppers who are renting, deciding whether to rent or buy, or shopping for a home to buy,” said Chloe Harford, Zillow's vice president of mortgages and new ventures.

    “This partnership deepens Zillow's footprint in the rental search industry, and gives Zillow users access to a new category of managed apartment rental listings.”

    In addition to being displayed on Zillow, Apartments.com rental listings will also appear on the Zillow Mobile application, which has been downloaded more than two million times and is the most popular real estate application on the iPhone, Android, iPad, and Windows Mobile platforms.

     


  • September 01, 02:33 PM

    Google Adds Company Logos to Locations in Google Maps

    Google announced a new feature for businesses in Google Maps in the U.S. today. The feature lets businesses include sponsored map icons that appear on the maps themselves. The feature actually began in a pilot program earlier this year in Australia.

    "Now, when you zoom in to areas of interest on Google Maps, you'll more easily be able to spot the locations of companies and brands that are already familiar to you," says product manager Matthew Leske. "That's because we're working with business owners to enable them to replace the standard icons that appear on the map at their business locations with their well-known company logos. These logos appear directly on the map when you zoom in to see a close-up view of an area. Just like the existing default business icons that appear in grey, these colored logos are clickable and open the Place page for that business. Both large and small businesses can claim their Place pages and enhance them with information including hours of operation, product inventory, photos and videos."

    "By helping users identify popular businesses, we're making it easier to browse the map and navigate the real world," adds Leske. "That might mean fortunately stumbling upon a nearby ATM when you're looking up the address of the new restaurant where you're dining tonight, or exploring the neighborhood you just moved into by figuring out where the grocery store is relative to your new apartment."

    Google says the icons will become visible on mobile phones in the coming weeks.

    Advertisers pay to have their logos appear on the map. The feature is only being offered in limited beta to companies in the U.S. that have multiple locations and "a well-known brand." That's unfortunate for small businesses, but the feature could expand in the future.

  • September 01, 02:03 PM

    Apple Announces New iOS, iPods, iTunes, Ping Social Network, Apple TV

    Apple held its big event today, and showed off several things.  At the event, Steve Jobs said that Apple now has 300 retail stores, and will soon open one in Spain making it 11 countries. He said that Apple has shipped 120 million iOS devices, and that there are 230,000 new iOS activations per day. He also said they've had 6.5 billion app downloads and get 200 app downloads every second.

    The New iOS

    Jobs introduced iOS 4.1, which features bug fixes, High Dynamic Range photos, HD video upload over WiFi, TV show rentals, and Game Center.

    With HDR photos, it takes 3 photos in rapid succession, and combines them to make a better picture.

    Game Center includes features for  multi-player games, challenging friends, auto matching, comparing scores and discovering new games. There is an API, which is its own app on the phone.

    iOS 4.1 will be available next week in iTunes for the iPhone and iPod Touch. 4.2 will come in November for the iPad. This will include multitasking, Game Center, HDR photos, and wireless printing, and something called AirPlay.

    AirPlay is the new name of AirTunes, and extends the service from music-only to all kinds of media. You can stream audio, video, and photos over Wi-Fi.

    The New iPods

    Jobs said the company has sold 275 million iPods. He then announced what he says is the biggest change to the iPod lineup "ever". The new version of the Shuffle comes with buttons, VoiceOver, playlists, and "Genius mixes." It holds 15 hours of music, comes in five colors, and costs $49.

    The new version of the Nano eliminates the click wheel and adds multi-touch. It also now has a clip. It's 46% smaller and 42% lighter than the last version. It has hard volume buttons, VoiceOver, FM Radio, Nike+, pedometer, and comes in 29 languages. The screen can be rotated. It costs $149 for the 8GB version  and $179 for the 16GB version.

    Jobs says they've had 1.5 billion game and entertainment downloads. He says the iPod Touch is the most popular portable game player in the world with over 50% market share worldwide.

    The new version is thinner, and comes with retina display, the A4 chip, 3-axis Gyro, iOS 4.1 with Game Center, FaceTime with a front camera, and a rear camera with HD video recording.
    It costs $229 for the 8GB version, $299 for the 32GB  version, and $399 for the 64GB version.

    The iPods are all available starting next week, and are available for pre-order.



    The New iTunes and Social Network

    Jobs says iTunes has 11.7 billion songs, 450 million TV episodes, 100 million movies, 35 million books, and 160 million accounts with credit cards and 1-click shopping in 23 countries.

    He then announced the launch of iTunes 10, with a new logo (without a CD, noting that iTunes is about to bypass CDs in sales). The new version has a hybrid view with five or more songs from the same list view and album artwork. There is also a new "ping" feature, which is a social network based on music. Jobs says its like Twitter and Facebook meets iTunes. This is for users and artists.

    Ping comes with privacy settings, social music discovery, follow features, a circle of friends feature, the ability to post thoughts/opinions, custom song/album charts, concert listings, and 160 million iTunes users.  Ping will be an app store app.



    The New Apple TV

    Jobs says in four years they've sold a lot of Apple TVs but the product hasn't been "a huge hit". He introduced the second generation, and it comes in the form of a device that fits in the palm of your hand. It has a built-n power supply, one HDMI connector, built-in ethernet, and built-in WiFi.

    It features HD content, with no purchases. There is no storage because everything is by rental. You can also stream from your computer. You can view movies, TV shows, and music. TV shows are 99 cents (in HD). You can rent first-run HD movies for $4.99 the day the come out on DVD. They have deals with ABC and FOX, abut think the other studios ill get onboard. It comes with Netflix access (for subscribers) as expected, and supports YouTube, Flickr, and MobileMe. You can stream content from an iOS device to an Apple TV. It costs $99 as expected. It will be available in four weeks with pre-orders today.



    Update: We received the following statement from Disney/ABC: “When we put our shows on iTunes five years ago, it was revolutionary,” said Anne Sweeney, co-chair Disney Media Networks and president, Disney-ABC Television Group.  “Since then, we’ve continued to provide viewers with innovative new ways to access our programming, and today we’re proud to team with Apple on a rental option for fans of our shows.”

    (Hat tip to GdGt for its live coverage)

  • September 01, 12:18 PM

    Madden NFL Superstars Launches On Facebook

    Electronic Arts has launched Madden NFL Superstars on Facebook that allows users to create their own fantasy team by collecting NFL players and competing in matchups with their friends.

    “Each day on consoles, fans are playing as many games online as the equivalent of 750 full NFL seasons,” said Peter Moore, president of EA SPORTS.

    “Now on Facebook, Madden NFL Superstars will bring a whole new dimension and audience to the Madden NFL experience.”

    Madden NFL Superstars allows users to choose from more than 1,500 current players from all 32 NFL 2010 teams.  The game features an “In Season” mode where players compete in increasingly difficult matchups against other player’s teams through a progressive ladder to earn championship trophies.

     

     

    “NFL Pro League” mode allows players to compete in a series of games against each of this season’s actual NFL teams. “Scrimmage” mode allows users to play against their Facebook friends.

    “The highly celebrated Madden NFL video game franchise from EA SPORTS is loved by millions. Madden NFL Superstars is a unique new experience that gives those fans, and tens of millions more, an opportunity to enjoy the excitement of NFL football on Facebook,” said Kristian Segerstrale, vice president and general manager of Playfish.

    “With the start of the NFL season right around the corner, we’re looking forward to feedback from the Madden NFL Superstars community to help us create the most authentic and entertaining NFL football experience possible on Facebook.”

     


  • September 01, 11:55 AM

    Who Will Win the TV OS Battle?

    There is a lot of talk about connected TV, particularly with Apple's announcement on the subject expected this afternoon.

    Retrevo reached out to WebProNews with some commentary on the subject. The following comes from Retrevo's Andrew Eisner, a computer journalist and the director of content for Retrevo.


    Everyone loves apps! A library of 225,000 iPhone/iPad apps and 5 billion downloads are impressive numbers for such a young platform and confirm the fast growing interest in apps-based computing. Not only can apps run on smartphones, tablets and laptops but we predict the next platform for apps will be connected TVs. We see a living room where TV viewers click on a weather app or sports app instead of watching the local news. A home where families play a board game together on the TV using the Monopoly app, or stay in touch with their friends with a FaceBook app, all from the comfort of the living room couch.


    Microsoft Unlikely to Win this Battle

    Unlike the battle for the desktop OS it doesn't look like Microsoft has much of a chance of winning this battle for the TV OS. Competition over who will provide a TV OS is heating up with Google TV getting set to take on all comers for control of the living room. Meanwhile Apple may soon lob a salvo with an updated version of their Apple TV that will plant Apple iPhone/iPad apps firmly in the living room TV.

    TV Manufacturers Need to Adopt a Standard TV OS

    A TV OS vacuum exists at the moment and unfortunately for consumers, TV manufacturers appear to be filling it with their own proprietary offerings. At this year’s CES, we saw all the big players showing off "connected" TVs with proprietary environments offering apps and services from providers like Netflix, Blockbuster, Pandora, and Skype. LG calls their platform “NetCast,” Samsung calls theirs “Samsung Apps” and Vizio has a platform called “Vizio Internet Apps” or VIA. It's unclear how all these proprietary platforms will work with different apps and services but we feel a better solution is one standard TV OS that would run a whole range of apps including smartphone and tablet apps. Apps would be able to run on a TV, receiver, Blu-ray player, game console or any other device that has a screen or connects to a device with a screen.

     

    For Now, the TV OS is Up for Grabs

    A TV OS would be part of a platform that would run apps on all the screens in your home including your phone, your computer and the TV screen in your living room. Will the TV OS come from Google/Android, Apple, Microsoft, Sony, or someone else? Google needs to push Google TV hard to become the standard TV OS partly to compensate for losing search traffic as users migrate from browser-based search to apps. Apple needs to gain control of the third screen or TV screen, after smartphone screens and computer screens, and the TV industry needs to move away from closed environments and let their connected TVs work with all the apps and streaming content that consumers are finding so appealing.

Director de templeo.com - Bolsa de trabajo en línea con Tecnología Match @ Televisa Interactive Media


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