Hospitals and doctors’ offices, hoping to curb medical error, have invested heavily to put computers, smartphones and other devices into the hands of medical staff for instant access to patient data, drug information and case studies.
mike schultz
Known to all as a geek wannabe, Apple fanatic, pretty good breadbaker, and sometime Toastmaster. Sometimes I write about recovering from a stroke, and sometimes I talk about marketing, social media, and other stuff for Toastmasters. You can write me if you want.
Updates
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@ZimmerJohn Thanks for post. I once saw Mitsuko Uchida make similar pauses in performance.
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@ralphsierra Thank you for Kady's post...
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@ralphsierra Should have told you @BurkeGHBread. I've been checking out recipes for King Cake; got challah in the oven for about 10 mor mins
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@RichHopkins Thanks to Carol and Luc, too.
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@RichHopkins Thanks for post on PR training. Focused more tightly than my take. Adding links and using with credit, http://t.co/iRE7x9wH.
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@milesobrien Thanks. Will mull over. We have to reveal some of our identity to vote—registration record, proof of identity at polls, etc.
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@milesobrien Uh-oh! What is relationship between e-voting and e-retail or e-banking? Are those not secure or is this superficial objection?
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@vadot Oops. I meant @fairfaxcounty. (blame it on autofill)
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@fairfaxcounty Thanks. Would like to see County and Supervisors advocating for this too.
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@vadot Should've sent this to you too, not just @FairfaxCivilWar
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@fairfaxcounty Please tell me you've got "a[n ...] app that senses when you drive over a pothole and alerts the city," https://t.co/2IyypGaA
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@BionessLiveOn Valentine's Day a day of rehab and pizza for me and Bioness. Sounds boring, but liked doing stuff I thought I'd never do.
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@masterpiecepbs Disappointed in Downtown Abbey. If writing can't improve, would drop season 3.
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@joycefeustel Hey, Joyce. Just found out it's Social Media Week. Will track hashtag #smw12 for news of interest.
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@TMClub1997 Thanks for picking up that story about QR codes. Do you use one in your club marketing?
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@ralphsierra Collins returns to the topic in today's column.
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@BurkeGHBread but when do you think the babka will get to Lorton?
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@timkaine Didn't see your name here, http://t.co/fp2k4qav. Why not let Virginians pick VA's next senator? #nopac
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@georgeallenva Didn't see your name here, http://t.co/Fn6D9WXx. Why not let Virginians pick VA's next senator? #nopac
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@NewsHour Thanks. I grabbed the feed for my reader.
Posts
I revisited the idea of handwritten thank-you notes this weekend, first in a training session for Toastmaster officers and later in a series of web posts and newspaper articles.
At Fast Company I saw the interesting perspective of Erin Newkirk of Red Stamp, an online greeting card company. In a wide-ranging article, she offers this interesting advice:
Don't be overwhelmed by blank space. Every note you write can be broken down into three easy-to-pen parts:
- Revisit what prompted the note. This gets to the meat of your message. For example: I was very appreciative of your expertise/time/etc.
- Relive an important/highlighted part of the exchange such as: Specifically, because of your expertise/time/etc., we were able to do this or that.
- Reveal what comes next. Wrap up your note with how you will get in touch or your plans for moving forward. For instance: Next time, coffee is on me, or, I'll follow up with your promised deliverable.
That post called to mind an article about wedding invitations from The New York Times. In it Marie Foley has this to say about the invitations she chose:
Despite the fact that we are living in such a digital age, we still wanted to hold tight to having a formal, paper invitation sent out in the mail. As a bride, there’s something very exciting to me about packing my invitations for mailing. It’s much classier than just sending out an electronic invite, which is not my style.
Julia Cameron, author of The Artist's Way, offers some perspective on her blog today, too.
In the advent of more and more technology, Morning Pages remain the same: they need always be done by hand. Hand-writing puts us in touch with our emotions. We learn how we feel about what we say. Writing by computer is a more shallow practice. It yields us speed and distance, but not the depth that we are looking for. Velocity is more often our enemy than our friend.
I've been working with rye flour lately (with good results), but today I went back to basics and baked my favorite bread, Craig Claiborn's challah, for a friend. Looks like I came up with one of my best looking loaves ever.
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cultofmac |
Speaks for itself, doesn't it?
A thought-provoking TED video from Lucien Engelen. If you want to know more or contribute an AED location, visit the AED4Us site or follow it on Twitter. Gotta track that blood pressure cuff, too.
Robots may one day rise up to destroy us, but these days they’re proving quite helpful, especially in medicine. Robotic surgery has developed rapidly over the past decade, and now, robots are helping patients recover too.
For the last four months, Boston Children’s Hospital has been sending some of its young patients home with a sleek, two-wheeled robot called VGo (VEE-go). With a camera, audio equipment, and an LCD screen, VGo is essentially a teleconferencing system on wheels, and doctors at Boston Children’s are using it to check in on their young patients from afar.
Wow! And what's the biggest hangup? Spotty wi-fi coverage.
There’s been a lot of debate about how to get health-care costs down in America, but simple preventative measures like this should be a no-brainer. Signs, after all, are a lot cheaper than surgery.
In a fascinating short post at fastcoexist, Andrew Price writes of gains in physical activity achieved when a simple sign, Burn Calories, not Electricity, was placed near a building's elevators. The New York Times reports today that handwashing has been promoted effectively in England by placing signs reading Don't Bring the Toilet with You in restrooms. Makes you marvel at how much you can accomplish by choosing your words carefully.
Debra Meyerson was hiking near Lake Tahoe 15 months ago when a stroke destroyed part of the left side of her brain, leaving her literally speechless. It happens to more than 150,000 Americans a year.
But now Meyerson is learning to talk again through an approach that trains the undamaged right side of her brain to "speak." Specifically, it's a region that controls singing.
Here's a fascinating story on NPR about the use of singing therapy for speech recovery after stroke. I'm interested in the technique, in the results that are possible, and in the report of using MRI in identical twins to image the changes the therapy effected. Thanks to Denise Graveline (@dontgetcaught) for digging this one out.
For another story about brain injury, see today's New York Times, When Injuries to the Brain Tear at Hearts.
I attended a recital by Orion Weiss at Kennedy Center yesterday, and I can't remember being so enthusiastic about a young performer for quite some time. Here's what I thought yesterday.
Word for the day: toccata. Orion Weiss will explore many pieces of this variety for @WPASinDC at Kennedy Center today. Eager to hear.
— Mike Schultz (@schultzmt) January 7, 2012
Constellations from @mbrowmusic shines between Liszt and Schumann. Thinking program by Orion Weiss most intelligent and...
— Mike Schultz (@schultzmt) January 7, 2012
Best-played I've heard since Jeremy Denk.
— Mike Schultz (@schultzmt) January 7, 2012
Orion Weiss played a stunning second half of Brahms and Martinu, with Keith Jarrett for an encore.
— Mike Schultz (@schultzmt) January 7, 2012
I can't remember crossover programming like that @kencen since John Kimura Parker.
— Mike Schultz (@schultzmt) January 7, 2012
Wess maintains (sort of) a web site, and also has a presence at InstantEncore, where you can listen to clips.
I have been blown away by the baked goods at Baked and Wired. Visited today and sampled cocoa and ginger pumpkin bread. Here's a snap of the main service counter showing some of the goods that are available; I brought one of those cherry hand pies home to enjoy tonight.
You leave lots of room for the imagination.
• Dick Bruna, in Andrew Zuckerman's Wisdom
This batch came out a little lopsided but it's sure to taste good. This is my favorite Christmas bread, given by Bernard Clayton. Of it he says "I traced the recipe back to the Indiana kitchen of Mrs. Maude Smith, whose father's mother first baked this loaf in her Norwegian kitchen in 1870."
I haven't remembered to post pictures of the bread I'm baking, and the kitchen is in overdrive right now for the holidays. This bread is flavored with nutmeg and allspice, and it's studded with raisins and citron. I especially like the English tradition cited by the recipe source, Bernard Clayton: if you leave a slice of this loaf on the table after your Christmas Eve dinner, your house won't go without bread in the coming year.
But like many cures, this solution has come with an unintended side effect: doctors and nurses can be focused on the screen and not the patient, even during moments of critical care. And they are not always doing work; examples include a neurosurgeon making personal calls during an operation, a nurse checking airfares during surgery and a poll showing that half of technicians running bypass machines had admitted texting during a procedure.
Over at the New York Times, an article about the distractions iPads and iPhones and other devices can cause for medical staff. Hard to laugh this one off, as plenty of evidence is offered, but I've got to say I trust doctors to do what they're supposed to be doing and believe that they have the sense to stay focused. Sort of like the current move to ban all cell phone use by drivers. There's plenty of distractions for a driver besides a phone, and we won't automatically be safer just because the phones are supposed to be eliminated.
Roald Amundsen reached the South Pole 100 years ago today. Sadly, I'm still a degree and a half away.
Today is the 100th anniversary of Anundsen's arrival at the south pole, and NPR marked the occasion by interviewing Fecility Alston, who hasn't quite reached the pole herself. Hearing this interview conducted by cell phone and reading Felicity's Twitter stream provided a vivid contrast to the event as reported yesterday by the New York Times. Scott was in thrall to the ideas of gentlemanliness and sportmanship, and he wouldn't use sled dogs on his trip. What would he have made of cell phones and Twitter? ( For the record, I don't think they make Felicity's achievement less significant.)
Nguyen envisions robots that will be able to measure blood pressure, take a pulse, and conduct blood and urine tests, sending the information to hospital personnel for review. Robots could also be used to monitor home-bound elderly patients who can’t make it to hospitals for checkups.
@RosabethKanter steered me to this one over at Twitter. It's kind of hard for me to imagine letting a robot draw blood.
But the rest of America will most likely be left out of all this. Millions are still offline completely, while others can afford only connections over their phone lines or via wireless smartphones. They can thus expect even lower-quality health services, career opportunities, education and entertainment options than they already receive.
The Times had a heartbreaking article on the digital divide in Sunday's edition and had some eye-opening facts on how the move to technology-based services would affect those without access to technology. I was really taken by assertions about regulatory policy in he United States:
I'd really like to see a response from the business and anti-regulation (and anti health care reform) proponents. Maybe there will be a selection of responses next Sunday.The answer to this puzzle is regulatory policy. Over the last 10 years, we have deregulated high-speed Internet access in the hope that competition among providers would protect consumers. The result? We now have neither a functioning competitive market for high-speed wired Internet access nor government oversight.
By contrast, governments that have intervened in high-speed Internet markets have seen higher numbers of people adopting the technology, doing so earlier and at lower subscription charges.
Qualcomm is selling a gadget that aggregates data from different biosensors and medical devices in the home and plants it in a cloud database from where physicians and nurses can access real-time biometric data about their patients. Verizon Wireless is developing a “virtual care” platform, built on the back of its new LTE network, which will allow doctors to use video over smartphones and tablets to make virtual house calls. The wireless industry is moving more aggressively into telemedicine, seeing the potential of a healthcare system unfettered by wires, not to mention the huge business opportunity.
First I've heard of these.
A brief visit to the emergency room last month reminded me of what an organization that's pre-digital is like. Six people doing bureaucratic tasks and screening that are artifacts of a paper universe, all in the service of one doctor (and the need to get paid and not get sued). A 90-minute experience so we could see a doctor for ninety seconds.
Wasteful and even dangerous.
Imagine what this is like in a fully digital environment instead. Of course, they'd know everything about your medical history and payment ability from a quick ID scan at the entrance. And you'd know the doctor's availability before you even walked in, and you would have been shuttled to the urgent care center down the street if there was an uneven load this early in the morning. No questions to guess at the answer (last tetanus shot? Allergies to medications?) because the answers would be known. The drive to the pharmacy might be eliminated, or perhaps the waiting time would be shortened. If this accident or illness is trending, effecting more of the population, we'd know that right away and be able to prevent more of it... Triage would be more efficient as well. The entire process might take ten minutes, with a far better outcome.
School is pre-digital. Elections. Most of what you do in your job. Even shopping. The vestiges of a reliance on geography, lack of information, poor interpersonal connections and group connection (all hallmarks of the pre-digital age) are everywhere.
Perhaps the most critical thing you can say of a typical institution: "That place is pre-digital."
All a way of saying that this is just the beginning, the very beginning, of the transformation of our lives.
Had an interesting talk with a doctor this week about virtual discharge, but it wasn't a satisfying conversation. Had the feeling we never quite got on the same page.
Meet Elizabeth, your virtual nurse. She can tell you what medication to take, and when to take it. She can raise her eyebrows to emphasize words, and she can show empathy. And, to make you feel at ease, she can even ask you questions like "Are you a Red Sox fan?"
One of a growing band of "relational agents" that act as stand-ins for front-line staff, Elizabeth is designed to help with the discharge process at hospitals. She was developed by computer scientists at Northeastern University (hence the Red Sox question), and trialed at Boston Medical Center. Following commercialization by a startup in San Francisco, she could soon be appearing in hospitals around the country.
At first glance, this is not so different from Siri, the iPhone assistant that is proving so popular, but I'm not sure this is a technology I would welcome. When I think about discharge, I think I'd rather have attention and engagement rather than efficiency and speed.