MCIM Chartered Marketer, Planning Director at Life Agency
Marketing and Advertising | Birmingham, United Kingdom, GB
A digital native Chartered Marketer, a passionate and energetic insight, strategy and branding professional - an expert in understanding people – consumers, shoppers, business and healthcare professionals. Understanding what motivates, scares and excites people, understanding the role brands and media play in their lives.
But most importantly it’s about crafting those deep routed insights into compelling strategies, relevant brands and effective communications all the way through the 'so called' line.
Picked up CIM, MRS, Prince2, SQL, SPSS and Hyperion certifications along the way.
Specialties: Strategy, branding, research (qualitative, quantitative), insight development, shopper marketing, connections planning, communications planning, marketing plan development, proposition development, ideation, co-creation, facilitation, product innovation, data planning, direct marketing, test & learn, digital strategy, social media planning, creative strategy
Jan
2011 - Present
Planning Director / Life Agency
Integrated planning, strategy development and insight generation across all agency accounts. Brand and shopper marketing strategies throughout the In-home, Out of Home, In-store journeys - offline, online and mobile.
Development of our real world insight toolkit - Life iQ™. Championing the role of Shopper Marketing and leading the development of our shopper led approach.
Truly privileged to be working with Nestlé, GSK, Dr Oetker, Nivea, Mars Foods, Purina, Filippo Berio and Molson Coors.
Oct
2010 -
Jan
2011
Research & Planning Director / McDonald Baily
Delivering leading edge qualitative research and planning for some of the UK's most trusted FMCG brands and retailers.
Apr
2010 -
Oct
2010
Insight Director / McCann Erickson
Led the research and insight offering for this global integrated communications agency. Including the development and launch of the Truth McCann identity.
Delivering UK and international research projects across the account portfolio as well as thought leadership on consumer & B2B insights.
Apr
2008 -
Apr
2010
Head of Insights & Planning / Alliance Boots
Department head within the Boots Brands & Exclusives business, responsible for brand planning and delivering world-class insights into consumers, shoppers, markets, competitiors and healthcare professionals. To direct and inform brand, innovation and product marketing strategies.
Apr
2006 -
Apr
2008
Research Director & Senior Planner / DigForFireDMG (now 20:20 Agency)
Developed and led the insight function of this leading integrated communications agency. Delivering inspiring and action oriented qualitative and quantitative research that drove brand and communications strategy.
Brand and integrated communications strategic planning on the agencies two largest accounts (Open University & HSBC), as well as leading insight and planning on several pitches.
Sept
2004 -
Apr
2006
Customer Understanding Manager / E.ON UK
Developed a programme of deep understanding of our B2B customer base (0.5m customers, £1bn t/o PA) which included:
- thorough exploration of B2B customer needs, identifying product and service opportunities as well as new customer service models
- developed the 1st data driven segmentation and facilitated a segmented customer strategy
- workstream leader on an award winning project to transform the customer billing communications platform
Feb
2001 -
Jan
2005
Various marketing analysis & planning roles / E.ON UK
Several customer insight and marketing planning roles, increasing in seniority"
- data led campaign planning
- database analysis using SQL, Hyperion & SPSS
- evaluating campaign performance (metrics and value)
- business intelligence to inform strategy development
- propensity modelling to improve campaign performance
- management information developing and report automation