Malcolm Rogers

Recent tracks

  • Raconte-moi une histoire by {'mbid': '6d7b7cd4-254b-4c25-83f6-dd20f98ceacd', '#text': 'M83'}
    43 hours ago
  • Wait by {'mbid': '6d7b7cd4-254b-4c25-83f6-dd20f98ceacd', '#text': 'M83'}
    44 hours ago
  • Where the Boats Go by {'mbid': '6d7b7cd4-254b-4c25-83f6-dd20f98ceacd', '#text': 'M83'}
    44 hours ago
  • Reunion by {'mbid': '6d7b7cd4-254b-4c25-83f6-dd20f98ceacd', '#text': 'M83'}
    44 hours ago
  • Midnight City by {'mbid': '6d7b7cd4-254b-4c25-83f6-dd20f98ceacd', '#text': 'M83'}
    44 hours ago
  • Intro by {'mbid': '6d7b7cd4-254b-4c25-83f6-dd20f98ceacd', '#text': 'M83'}
    44 hours ago
  • Beyond by {'mbid': '056e4f3e-d505-4dad-8ec1-d04f521cbb56', '#text': 'Daft Punk'}
    2 days ago
  • Get Lucky (feat. Pharrell Williams) by {'mbid': '056e4f3e-d505-4dad-8ec1-d04f521cbb56', '#text': 'Daft Punk'}
    2 days ago
  • Touch (feat. Paul Williams) by {'mbid': '056e4f3e-d505-4dad-8ec1-d04f521cbb56', '#text': 'Daft Punk'}
    2 days ago
  • Lose Yourself To Dance (feat. Pharrell Williams) by {'mbid': '056e4f3e-d505-4dad-8ec1-d04f521cbb56', '#text': 'Daft Punk'}
    2 days ago

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Malcolm Rogers
at Interactive Intelligence
Information Technology and Services | Indianapolis, Indiana Area, US

Summary

Technical
Highly skilled with all Microsoft Windows platforms in all aspects; also proficient with Apple
OS's, and Linux OS's.
Familiar with basic to intermediate computer networking.
Experience using both hardware and software virtualization technologies including VMware, and
Altiris Software Virtualization Services
Proficient using Symantec Altiris Deployment Services, both Deployment and Notification
servers.
Experience creating and deploying software packages via WISE Software Packaging, as well as
scripted installations.
Extremely knowledgeable and practiced in hardware diagnostics, repair, and installation.
Specialties: Hardware diagnostics and repair, customer/client interaction, application packaging, application virtualization, desktop virtualization

Experience

  • Jan 2010 - Present
    Senior Systems Engineer / Interactive Intelligence
    Handlers and Integrations Team
  • Jul 2009 - Present
    Information Systems Specialist / Butler University
    Support all technology for College of Pharmacy & Health Sciences faculty, staff, and students. Maintain technology and software in all pharmacy classrooms. Troubleshoot and solve any technology problems with COPHS faculty, staff and students. Act as liaison between COPHS and Information Resources. Help train students, staff, and faculty with new technology and software.
  • Dec 2007 - Present
    Computer Lab Administrator / Butler University
    Maintained all hardware and software aspects of 39 computer labs on campus, additionally all mediated classrooms. Responded to immediate and/or in-class problems in any labs and classrooms. Communicated and worked with faculty/staff to ensure computer lab quality and satisfaction. Analyzed application compatibility and function for computer lab upgrades and replacements, and provided recommendations for improvements. Implemented 3rd-party utilities to package or virtualize software, and deploy to computer labs. Involved in project moving towards virtualized computer labs.
  • Feb 2007 - Present
    Break-Fix Supervisor / Technical Services / Butler University
    Responsible for hardware diagnostics and repair on any university-owned computer. Coordinated computer backup, repair, and restoration for faculty, staff and labs. Installed new hardware and/or software purchased by a faculty/staff member, also helped train, if needed. Helped research and determine computer hardware/software needs for future replacements. Trained, supported, and collaborated with student Technical Services team. Resume: Malcolm Rogers
  • Jan 2005 - Present
    On-Call Field Technician / Need-A-Nerd Computer Service
    Need-A-Nerd Computer Service (Fortville, IN) Performed on-site installs, diagnostics, repairs, etc for business and consumer clientele Worked successfully with a very customer service-driven supervisor. Covered all parts of home and small business PC maintenance, installation and repair.

Education

  • Butler University
    Bachelor in Science ­ Computer Science
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