Responded to crime and trauma scenes to assist victims and witnesses of sexual assault, domestic violence, child abuse, suicide, homicide, robbery, human trafficking, and other crisis situations

Provided crisis counseling, trauma response education, advocacy, safety planning, criminal justice system orientation, and resource referrals to meet the psychological, emotional, and practical needs of survivors, witnesses, and families affected by crime and trauma

Provided ongoing individual therapy to children and adults for grief and trauma-related issues including divorce/separation, anticipatory grief, caregiver burnout, and death losses complicated by suicide, homicide, substance abuse and mental illness

Conducted intake assessments with children, adults, and families referred for group or individual services

Co-facilitated two school-based support groups for children with incarcerated parents and recent death losses

Planned and co-facilitated an eight-week support/psychoeducational “Coping with the Holidays” group for grieving adults

Wrote, reported, researched and edited features for magazines including Glamour, Spin, BusinessWeek Small Biz, TimeOut New York, Jane, Heeb and The Food Network Magazine

Empowered ex-offenders and other individuals facing barriers to employment through individualized, client-driven trainings on topics such as resume writing, online job searching, interviewing, and computer skills

Forged a new partnership with the University Federal Credit Union to allow “unbanked” Goodwill clients to easily open no-fee bank accounts regardless of employment status or credit history

Provided clients with community referrals for a variety of social services and participated in outreach events such as the ECHO Homeless Resource Fair and a job fair for inmates at Del Valle Jail

Developed online content including articles, blog posts, and podcasts to address issues of interest to owners of vacation rental homes; advised on strategy for using social media, live speaking events, and direct outreach to engage current and potential customers

Following an unexpected technical failure, stepped in to lead an emergency ad-hoc team that worked collaboratively with designers, programmers, SEO experts and and top-level executives to successfully architect and populate a new “Owner Community” platform on a tight deadline

Wrote enterprise feature stories and created multimedia slideshows about small businesses, startups, entrepreneurship, and technology for BusinessWeek's online and print editions

Worked closely with editors and writers to fact-check all stories in the magazine and consult directly with the magazine’s lawyers about potentially litigious material; assisted editors with front-end reporting; wrote stories about music, culture and celebrities

Worked closely with senior and associate editor on all editorial aspects involved in the launch of a new startup magazine, including writing stories on culture, fashion and lifestyle and supervising editorial interns

Performed research, writing, and creative assistance for policy and advocacy projects centered around the rights of persons with histories of addiction, HIV/AIDS, or criminal records

Assisted with research for the 2004 report "After Prison: Roadblocks to Reentry," a comprehensive state-by-state analysis of the laws and policies that create barriers for people with criminal records attempting to reenter society

Coordinated meetings, lobbying campaigns, and public presentations; wrote and designed press releases and informational materials for a grassroots health care advocacy group

Wrote reviews and features for the Goings On About Town section, generated ideas and researched stories, copy edited and fact-checked content