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- Service Manager at Infinity Technologies IncInformation Technology and Services | Washington D.C. Metro Area, USSummary
Working in a fast paced environment managing over 1000 systems in 100+ organizations. My goal is to provide the highest level of service to our customers.
Specialties: Outsourced IT, Managed Services, IT Automation, Customer SatisfactionExperience- Apr 2007 - PresentService Manager / Infinity Technologies Inc
Additional Information-
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Posts
- Sep 07, 12
So I do quite a few virus removals in my line of work. I've compile this quick virus removal guide and figured I'd share with the interwebz .
*start system in safe mode with networking (f8 on startup)
(if desktop or start menu is blank go to control panel < folder options < show hidden files and folders
uncheck hide protected operating system files)
*turn off system restore
(right click mycomputer and click properties < system restore<turn off system restore)
*run combofix http://ibmirror.us/misc/ComboFix.exe
(answer in the affirmative to whatever it asks you. Combofix will likely require an update, downloads,
and some reboots. This is normally automatic. Once it is finished a log file will present itself on the
screen. Now reboot into safe mode)
*run tdsskiller http://ibmirror.us/misc/tdsskiller.zip
(if it finds anything it will want to reboot.)
*FROM HERE OUT YOU CAN USE NORMAL STARTUP INSTEAD OF SAFE MODE
(should any of the following apps error out or fail to launch you have something really bad and should
go into safe mode again and continue below)
*run SuperAntispyware Portable http://ibmirror.us/misc/SAS_251F72.COM
(be sure to update the definitions before scanning. A quick scan is fine at this point)
*run malwarebytes http://ibmirror.us/misc/mbam-setup.exe
(during installation do not click trial. Be sure to update definitons and quick scan is fine here too)
*run ccleaner http://ibmirror.us/misc/ccsetup303.exe
(be sure to check old prefetch data and hotfix uninstallers under advanced options)
*For nasty infections you may need to do all of the above in each user profile, if that is the case, you'd
be better of with a wipe and reload.
