Edward Bellamy

New and notable application releases for Intradoc247 (Enterprise Edition for GPs) in April 2012 include:

• Holiday Cards latest version - there have been a vast number of functionality and configurable improvements.
• Eye test application
• Check list application
• Numerous additions and improvements to the holiday cards to make them even better
• New PDF system has been implemented giving faster performance and better looking reports. Reports throughout the system will be migrated to the new PDF engine in the coming weeks for all installations.

Other Notable Updates:

• Improved integration with BCP4Me Business Continuity Software
• Improvements to the audits system
• Graphing improvements for IE7 and IE8
• Numerous configurable features in various applications
• Numerous process improvements throughout the system

If you would like any of the above new functionality before we would next get in touch to offer it, please don’t hesitate to get in touch on 0300 30 30 130 or support@intradoc247.com

“A GP survey we ran in February found that while the majority of respondents had read our Guidance about compliance: Essential standards of quality and safety, half of them were unsure of how to apply them to their service. The essential standards focus on outcomes and places the views and experiences of people who use services at its centre. There are 16 essential standards of quality and safety, which come under five main areas of care…”

Read More

PinBellCom will be showing off the award winning management information system, Intradoc247 for Practices and CCGs this year at the SNUG conference in Peterborough.

More details

From Snug:

On 17th May 2012, the Kingsgate Conference Centre in Peterborough will be host to the 4th Annual SNUG Conference.

This day long conference will bring together SystmOne users from a variety of settings, TPP, 3rd party suppliers and central policy makers to discuss, collaborate and explore the ongoing roles and future opportunities for SystemOne to contribute to patients’ health care needs in the ever changing NHS landscape.

Last year’s event was a great success and we have enhanced the programme this year to take account of feedback and new developements in strategy and focus with the aim of helping users make maximum use of their SystmOne clinical systems.

SystmOne has the 2nd largest GP system footprint in use throughout England and Wales and our aim is to use the success of previous SNUG conferences to provide a springboard for this year’s gathering to raise the profile, influence and membership of the National Usergroup to facilitate the better represention of our members and fellow SystmOne users at all levels of healthcare informatics negotiations and policy decision making.

New and notable application releases for Intradoc247 (Enterprise Edition for GPs) in March 2012 include:

• Version control for pages - now you can work with historical versions of pages automatically!
• Integration with BCP4Me Business Continuity Software
• Calendar navigation mechanism has been improved, e.g. a month drop box
• Check list application
• Numerous additions and improvements to the holiday cards to make them even better

Other Notable Updates:

• Improvements to the calendar functionality of meetings
• Additional options in Hep B Log
• Additional options in Fridge Temp Log
• Internet Explorer 9 compatibility - minor bug re the quick search under certain conditions now resolved, minor graphing library bug resolved.
• Numerous process improvements

If you would like any of the above new functionality before we would next get in touch to offer it, please don’t hesitate to get in touch on 0300 30 30 130 or support@intradoc247.com

New and notable application releases for Intradoc247 (Enterprise Edition for GPs) in February 2012 include:

• Further Holiday Card and Holiday Booking improvements and feature requests implemented
• Significant Events filtering and improved reporting
• Staff Training filtering, improved interface and improved search
• Subscriber Calendar Feed improved to include all meetings

Other Notable Updates:

• Location-specific (like a branch surgery) improvements in: stock control, room booking, GP Drug Bags
• Staff photos application improvements
• Patient Death Log export functionality enhancements

If you would like any of the above new functionality before we would next get in touch to offer it, please don’t hesitate to get in touch on 0300 30 30 130 or support@intradoc247.com

Don’t miss out on your opportunity to have your say, gain valuable insight and ensure that you are up to date with new developments in CQC. The CQC forum is a little known resource that you can join to keep up to date.

• CQC Welcome Pack
• http://www.cqc.org.uk/organisations-we-regulate/get-involved/join-our-online-communities-providers

As a member of the CQC forum, this is an example of some of the valuable information available; it shows registration timetables and process and may answer some of your outstanding questions.

• CQC Registration Guidelines Draft Document

PinBellCom is proud to have been shortlisted as a finalist for IT Innovator of the Year in the Health Investor Awards 2012.

The finalists – which were shortlisted by HealthInvestor’s editorial panel – will be passed to the independent judging panel, who will select a winner in each category.

Health Investor announced the finalists today, stating, “It’s been the most competitive entry process yet, with submissions up by more than 35% on 2011. Congratulations to all of the firms”

Peter Valentine from PinBellCom commented:

“Following on from our success as IT provider of the year 2011, we are very proud to be shortlisted finalists in the Health Investor Awards 2012. This demonstrates that PinBellCom is a serious player in the marketplace, especially considering the profiles of some of the larger, more established finalists.

“Our significant growth through referrals this year is a result of our flexibility in developing new functionality and demonstrates that we are unusual in the way we listen to our customers. We hope to be able to update you shortly with the news that we have been successful in winning this award.”

The judging panel for 2012 includes:

• Andrew Whelan, founder and CEO of Westacott Care, previously executive director at Morgan Stanley
• Bob Ricketts CBE, director of provider policy, Department of Health
• David Worskett, director, NHS Partners Network
• Dominic Hollamby, global head of healthcare, Rothschild
• Douglas Quinn, former chief executive of Voyage Group
• Dr Ian Rutter, GP and former PCT chief executive
• Dr Mike Sinclair, executive chairman, Care Capital
• Jon Lindberg, head of healthcare, Intellect
• Kingsley Manning, director and founder, Newchurch
• Lord Ara Darzi, former health minister
• Lord Hutton of Furness, former cabinet minister
• Martin Green, chief executive, ECCA
• Mike Fry, former chief executive of Christie Hospital NHS Trust
• Nick Bosanquet, professor of health policy at Imperial College London
• Peter Hay, president, ADASS
• Richard Burrell, chief executive, Mathieson Capital
• Roger Hardman, founder, equity research firm Hardman & Co
• Sir William Wells, non-executive chairman, Ashley House

New and notable application releases for Intradoc247 (Enterprise Edition for GPs) in January 2012 include:

• The GP Holiday Card has been extended to support all staff, not just GPs. It has also been integrated with the Leave requesting system. Usability has also been improved across each of these applications.
• MS Outlook / iCal / etc Calendar Synchronisation interface and mechanism improvements
• Complaints / Significant Events improved interface, data input and filtering making it even easier to use and report on. Also added the ability to mark a significant events as also a complaint and vice versa.

Other Notable Updates:

• Consortium communication improvements including more granular audit trails and practice enterprise edition usability improvements
• Assets application improvements (calibration due, better customisation)
• Drug Expiry Logs quick search implementation
• Updates to make Stock Control and Drug Expiry Logs location specific where there is a multi-practice license
• General process and usability improvements

If you would like any of the above new functionality before we would next get in touch to offer it, please don’t hesitate to get in touch on 0300 30 30 130 or support@intradoc247.com

Merry Christmas-tide and a Happy New Year to all of our clients, customers, partners and colleagues!

Our opening times over the Christmas and New Year period are as follows:

• 23/12/2011 - Open as usual
• 26/12/2011 - Closed
• 27/12/2011 - 0900-1700
• 28/12/2011 - 0900-1700
• 29/12/2011 - 0900-1700
• 30/12/2011 - 0900-1700
• 02/01/2012 - Closed
• 03/01/2012 - Open as usual

We would like to take this opportunity to thank everyone who we have worked with this year. It has been great fun where we have won IT Company of the Year and seen the team grow. The New Year will see us moving offices to accommodate our ever growing team. We look forward to telling you about it in due course. For now, from all the team, have a peaceful Christmas and prosperous New Year.

New and notable application releases for Intradoc247 (Enterprise Edition for GPs) in December 2011 include:

• GP Holiday Card now available for general release! Please get in touch
• Significant Events Application - Report on events between selectable date ranges. PDF Export.
• Complaints - Expanded the Reporting
• Meetings - Task adding, management and tracking from individual meetings
• Staff Profile Photos Application

Other Notable Updates:

• Staff - Staff management improvements in reporting
• Rota application - Improvements to customisable options
• General process and usability improvements

If you would like any of the above new functionality before we would next get in touch to offer it, please don’t hesitate to get in touch on 0300 30 30 130 or support@intradoc247.com

New and notable application releases for Intradoc247 (Enterprise Edition for GPs) in November 2011 include:

• Support request and tracking system built in to the Asset Log
• Complaints Application - Report on complaints between selectable date ranges
• Flexible System Wide Reporting Platform (ask for details)

Other Notable Updates:

• Rota application - Improvements to the template building
• Document generation improvements
• Stock control application - additions to the available fields
• CCG Edition and Practice Edition news synchronisation performance improvements for sharing news between practices.
• Date picker improvements
• General process and usability improvements

If you would like any of the above new functionality before we would next get in touch to offer it, please don’t hesitate to get in touch on 0300 30 30 130 or support@intradoc247.com

PinBellCom Ltd wins prestigious “IT Company of the Year” Award

We would like to thank all of the readers of GP Business, Management in Practice and our loyal customers who voted for us in this competitive and prestigious award category that resulted in PinBellCom Ltd winning the “IT Company of the Year” Award at the General Practice Awards 2011. The award ceremony was held at the Lancaster Hotel in London on November 16th and was attended by approximately 400 industry professionals.

We would also like to thank Campden Publishing for hosting the ceremony that was enjoyed by so many Primary Care sector colleagues.

Why not take a look at the feature and benefits of Intradoc247 to see why so many people voted for us.

For more information on PinBellCom, Intradoc247 or the GP Awards, please get in touch with Peter Valentine on 0300 30 30 131

New and notable application releases for Intradoc247 (Enterprise Edition for GPs) in October 2011 include:

• New Compliance Application - IGSoC (v9 for GPs)
• New Compliance Application - QOF (2011/12)
• Stock Control Application - with re-order quantities and individual reminders

Other Notable Updates:

• OmniRota - now updated to include room booking
• Better linkage into bcp247 - Business Continuity Plans System (including testing)
• Better compatibility with Internet Explorer 7

If you would like any of the above new functionality, please don’t hesitate to get in touch.

We have a number of events coming up for the tail end of this calendar year, including some with First Practice Management. The event is detailed as follows:

First Practice Management is pleased to announce the launch of a series of training workshops on “Commissioning – How it will affect your practice”. These will be held from mid October to mid December at selected hotels around the country.
The half day workshop will cover the following aspects of commissioning:-

Introductions and objectives

• Background to commissioning

Working together

• Working with colleagues: Lessons from past experience/what can be achieved, Representation from practices, Leadership of group, Decision-making, Managing budgets, Overspends and underspends, Risk management, Innovation, responding to local needs, Data collection and management, Patient consultation

Impact on the practice

• Time and workload to individual practices: Skills and resources, Collecting and interpreting practice data, Compliance e.g. referrals, prescribing, Representing practice on commissioning group, Managing change in practice (GP partners, staff, patients), Patient involvement

The next few that we are attending are listed below, so if you’re going, we look forward to seeing you there! For all details on the events, please get in touch with First Practice Management directly.

• 10/11/11 - Bolton
• 24/11/11 - Hull
• 24/11/11 - Exeter
• 29/11/11 - Southampton
• 02/12/11 - Lincoln
• 07/12/11 - Kenilworth
• 15/12/11 - Newcastle upon Tyne

Download this article as PDF

CQC are asking for feedback from providers on their understanding of the proposed new registration process. The opportunity for feedback closes on Friday 7th October 2011.

An extract of some relevant text from the latest review for registration for CQC - we have italicised areas that we believe are important to consider:

We are listening to what providers tell us about the challenges of our current way of working and will use this valuable feedback as we develop our approach for registering primary medical services. We are also working closely with organisations including the BMA, NHS Alliance and the Royal College of GPs, to make the process as smooth and efficient for you as possible.

This is a collaborative process and we need your help to make sure we work together to ensure the best possible care for everyone.

From 1 April 2013, providers of primary medical services will be required by law to be registered with the Care Quality Commission.

By registering, you give assurance to your patients that you are meeting the essential standards of quality and safety. Registration will also provide a way to address poorly-performing practices

Registration is the process where you to tell us who you are, what services you provide and how you are meeting the essential standards of quality and care. You don’t have to be compliant with all of the standards when you register, but we need to know how you are managing any associated risks or how you plan to become compliant.

Each provider will only need to apply once. Once registered, they must continue to meet the essential standards of quality and safety. Registration should not be a burdensome task, as most providers will already be meeting the essential standards and will easily be able to have evidence of compliance.

The essential standards of quality and safety have been created from the 28 regulations that you are legally required to comply with, which are set out in the legislation governing our work.

The standards focus on the outcomes that patients should expect when they use your services. They cover basic areas of care that most providers are already delivering effectively each day, including:

• How you keep patients informed and involved in their care
• How you make sure their care is personalised
• How you safeguard your patients
• How you ensure you have the right staff with the right skills

The important thing to remember is that the standards focus on the outcomes experienced by patients, not the policies and procedures your services have.

It might be helpful for you to start thinking now about how you meet the essential standards, what evidence you have that shows the outcomes your patients experience against the standards, and where you have gaps in that information.

Primary medical services that don’t meet all the standards on 1 April 2013 will still be able to register with us. However, you will need to tell us when you will be compliant and how, and/or how you are managing any associated risks.

The legislation does give us enforcement powers, which can lead to prosecution or fines, but again, we will only use these in serious cases of non-compliance that affect patient safety, and where a provider is unresponsive to improving the issues.

Once you are registered, we will monitor your compliance with the essential standards of quality and safety, focusing on areas where we think there is a risk that standards are not being met.

About Intradoc247

• Intradoc247 is more than just a GP Intranet, its a Practice Management Information tool that helps the day to day running of the practice and helps manage compliance areas.
• Show me how Intradoc247 can help
• Contact us about the Intradoc247 Practice Management System and how it can help you get CQC compliant
• Key Contact: Peter Valentine 0300 30 30 131

The majority of this article content is © 2011 Care Quality Commission

This article is appearing in Practice business Magazine this month. Download as PDF

Most Practices have clinical systems that work well for them. Many have patient facing websites that work well for patients and the Practice.

The missing link in many GP surgeries is an efficient way of running the operational side of the Practice. Think of the operational elements of the Practice as a necessary chore for you and your staff that detracts from patient facing support functions. Then, relating this to cost, ask yourself the following question:

How efficient would your best employees be if you halved their pay after one year?

Wouldn’t it be good to have an employee who ensures all of your documents are current and simple to find, and can organize all of your evidence for all of your regulatory processes? If that employee made sure everyone reads mandatory documents and communicated all information across the Practice and Consortium, how much would they be worth?

As an added bonus and without claiming overtime, what if they could also make sure your address books were up to date and easily searchable? Or if they could control emergency drugs and fridge temperature logs and look after your staff rota? And populate staff calendars with training, appraisals, CRB checks, HepB vaccinations and take care of room bookings? Then control Practice assets, look after your complaints and significant events processes, organize meetings and tag all of your processes and documents for CQC registration and future inspection?

Then what if the same employee could control who can view, add, edit or delete any information within the operation of the Practice?

If you could employ someone to do all of this and more, at minimum wage, working for just 6.5 hours per week; then halve their pay after one year (whilst expecting them to do more), would you employ them?

Of course you would.

(Oh, and by the way, what if they never take sick leave or holidays, are never late for work, never forget tasks and work 7 days a week, 24 hours a day for no extra pay?)

Intradoc247 is that employee.

Free your staff to support your patients.

Go to www.intradoc247.com to find out more.

Or call us on 0300 30 30 130

Members of the British Association of Healthcare Services for Students in Higher Education were shown the benefits of the Intradoc247 GP practice management information system at their annual conference this week.

Intradoc247 GP practice management information system helps practices develop and maintain CQC evidence using it’s innovative suite of compliance and practice tools.

PinBellCom is growing and so that we will always be able to provide uninterrupted service later on, we have opted to change our telephone numbers.

The new main office number is: 0300 30 30 130

Please update your contacts (Intradoc247 customers will see their address books automatically update). In the meantime, the old 0113 numbers will still work.

030 numbers cost the same to call as standard 01/02 landline numbers, even from a mobile phone.

In brief: CQC visits are starting up for GP organisations. Westcroft Health Centre and Novus have had CQC inspections in the last month. Intradoc247 has helped them get through as painlessly as possible.

Release:

Most practices now have their Care Quality Commission inspection date. A poor outcome from inspection can lead to the practice being closed down. This last month, both Westcroft Health Centre and Novus Health have had CQC visits. These can be painful affairs, venturing into the unknown, but fortunately both had Intradoc247 installed.

Gloria Bailey at Westcroft Health Centre had this to say: “The CQC assessors came to the practice on 8th Feb. We were able to show them, very quickly and easily with the aid of Intradoc247, how our policies and guidelines were stored and made accessible to all staff, and how review dates were recorded, and documentation distribution was logged. They were impressed at how easily, and accurately the information could be made available and linked directly to QoF and CQC. Also our staff training logs are able to be up-to-date and mandatory training needs identified.”

Intradoc247 is a non-clinical compliance suite from PinBellCom, a Leeds based medical software company.

For more information: Peter Valentine, 0300 30 30 130 or p.valentine@pinbellcom.co.uk

Commissioning Live, Leeds Armouries, March 20th and 21st 2013.

PinBellCom Ltd are exhibiting at the Commissioning Live show later this month (Stand 50).

Managing the Practice and the CCG is surprisingly similar to managing the health of your patients. Take a look at some of the prerequisite functions below that, when you think carefully, apply to both scenarios.

  Protect, Prevent, Communicate, Collaborate, Inform, Educate,
  Appraise, Schedule, Outcome, Monitor, Evaluate, Evidence, Refer…. 

Sadly, failure to perform these functions with due diligence and control can have catastrophic consequences in both cases.

The PinBellCom suite of solutions will help you and your team to fulfill these management functions and more, in a manner that allows the health professionals to do what they do best; looking after the health of the patients.

In a nutshell, efficiently manage the organisation whilst doing your day job.

If you would like to arrange to see us at “Commissioning Live 2013” in Leeds on the 20th and 21st of March, just let us know on the contact form and we will call you to arrange a suitable time to have an informal chat.

If you are not going to the show, can arrange to come along to see you to discuss how you currently work and how you may be able to do it smarter rather than harder.

You can fill in our contact form here

Stop Press….

Latest news for the Commissioning Live show 2013.

“Crack and Egghead” in our fun quiz during the afternoon coffee break on the 20th. Your chance to take on one of the stars from the hit BBC show Eggheads.

See information here: http://news.pinbellcom.co.uk/post/44642818122/commissioning-live-2013-can-you-crack-an-egghead

“Tremendous Knowledge Dave”

Known to his friends as “Tremendous Knowledge Dave” (Dave Rainford), is a Manchester legend. Barred from countless pubs after habitually emptying quiz machines of their jackpots, he got his revenge when he won £250,000 on ‘Who Wants to be a Millionaire?’.

“Wow is he on BBC’s Eggheads now? Loved him on Stannage! I was told that when Pat got his slot on Eggheads he just pipped Dave to the post?”

Win some cash for Charity!

The Commissioning Live Show 2013 promises to be an informative event with lots of useful content.

If you would like to enjoy some fun at the end of the first day, why not come and join us and try to “Crack the Easter Egghead”.

Pit your wits with your colleagues from around the country to try to win some cash for either the Yorkshire Air Ambulance or the RNLI.

All you have to do is “Crack the Easter Egghead”. It’s a quiz with multiple choice questions that are even easier than IGSoC!

If your team wins, not only will you earn cash for some very deserving charities, you’ll also get a certificate and a mini trophy to celebrate with and a signed certificate to show that your team really can “Beat the Easter Egghead”

Register here, or just turn up at our stand at the last coffee break on the first day and join us for some interesting entertainment!

There is a good deal of change taking place in Business Continuity due to a number of key factors.

1. Businesses have cut resources and staff to the minimum, so their dependency on fewer staff and systems is increasing the exposure to incidents and risks. When business goes off track there is less flexibility and resilience to be able to recover, so effective planning for dependencies, points of failure and resources is vital.
2. Insurers are looking for better returns due to flat premiums over the past few years, but in particular to seek out better operational management and risk prevention within clients to reduce the impact and length of potential pay-outs. Business Continuity is a key part of this process.
3. The message of taking better care of one’s own business is getting out there, and more businesses in the mid size range are turning to Business Continuity and Risk Management to secure cost savings and process improvement.
4. Company executives are more aware that a failure to protect the business and the staff within it are now punishable with personal liabilities and cannot hide behind the company to protect themselves. Continuity planning is part of the expected protection of a business from collapse.
5. Many large businesses are moving away from the use of large scale software deployments and are turning to more pragmatic and document oriented capabilities. Not only are these cheaper, but are far lighter on resource, training, consulting and re-learning costs which large semi-automated systems demand.
6. The introduction of the ISO22301 Standard on “Societal” business continuity is improving the approach to the area in businesses. Senior management have to demonstrate ownership and involvement. Plan testing has to take place. Evidence of management, audit and improvement must be gathered.
7. Sectors of public facing services are more inclined to go through the process and to develop plans – Academies, General Practice and Universities are amongst those areas becoming more aware that the failure to provide services – regardless of the cause – will severely impact reputation and funding.

About the Author

David Coverdale works with some of the biggest names in the UK consulting on process, continuity and resilience. He has held Directorships at Xerox, Pace and Sharp and works tirelessly with organisations of all sizes to constantly improve.

Our partner, Osmosis - the automatic capture of professional reading software - recently conducted a survey at the APCE (Association of Primary Care Educators UK) Conference in early November 2012. The results of which are shown rather neatly in the above graphic.

It clearly underlines the pressures on GP’s time and the need for understanding and efficiency, all things that we at PinBellCom spend a lot of time working away at helping in practices. The desire for knowledge to inform is something that is a recurring theme at the moment. This seems to be true whether its adopting a more efficient organisational approach, gaining extra contracts or maintaining patient service levels without being up all night every night.

Intradoc247 aims to help you get home on time, meet contract requirements, make management easier and get through all of the new compliance requirements. We do lots of things to help. The most recent is that Intradoc247 now integrates with Osmosis and we are even able to offer a 10% discount for our clients. http://osmosis.me/buywithpinbellcom

About the Author

Edward Bellamy is a Director and Co-Founder at PinBellCom Ltd. He has a masters in Law specialising in information from the University of Leeds and has been working with Primary Care since 2003.

The General Practice Awards 2012 shortlist has been revealed and PinBellCom Ltd are finalists in the IT category for the second year in a row. Other finalists in the category include EMIS, INPS, PCTI, Microtest and PatientChase.

Director Dr Ian Pinder said, “We are delighted to be nominated in this category again. It is wonderful getting the recognition of quality and high levels of customer satisfaction that we have”

From the awards media pack:

“Congratulations to all our finalists celebrating excellence at the General Practice 2012 Awards taking place at the Hilton on Park Lane 1st November 2012.

“There will be up to 900 guests on the evening, a healthy mixture of GP’s, CCG’s and Clinical Commissioners, Practice Managers and Nurses. Andrew Lansley and Andy Burnham are opening the event with Phil Hammond hosting the entire evening.”

PinBellCom will be showing off the award winning management information system, Intradoc247 for Practices and CCGs this year at the SNUG conference in Peterborough.

More details

From Snug:

On 17th May 2012, the Kingsgate Conference Centre in Peterborough will be host to the 4th Annual SNUG Conference.

This day long conference will bring together SystmOne users from a variety of settings, TPP, 3rd party suppliers and central policy makers to discuss, collaborate and explore the ongoing roles and future opportunities for SystemOne to contribute to patients’ health care needs in the ever changing NHS landscape.

Last year’s event was a great success and we have enhanced the programme this year to take account of feedback and new developements in strategy and focus with the aim of helping users make maximum use of their SystmOne clinical systems.

SystmOne has the 2nd largest GP system footprint in use throughout England and Wales and our aim is to use the success of previous SNUG conferences to provide a springboard for this year’s gathering to raise the profile, influence and membership of the National Usergroup to facilitate the better represention of our members and fellow SystmOne users at all levels of healthcare informatics negotiations and policy decision making.

We will be exhibiting at the BAHSHE 2012 conference this July in York. This was a great event last year and we are looking forward to seeing everyone again this year.

More formation: BAHSHE 2012 Website

Registration is now open for one of the UK’s largest GP events. With the changes well underway that will bring about a primary care-led health service, you can join over 3000 GPs, healthcare leaders and local authority stakeholders leading the way in delivering better patient service.

PinBellCom is exhibiting at this headline event, happening on 27th and 28th June 2012 at Olympia.

Click here to learn more

PinBellCom is proud to have been shortlisted as a finalist for IT Innovator of the Year in the Health Investor Awards 2012.

The finalists – which were shortlisted by HealthInvestor’s editorial panel – will be passed to the independent judging panel, who will select a winner in each category.

Health Investor announced the finalists today, stating, “It’s been the most competitive entry process yet, with submissions up by more than 35% on 2011. Congratulations to all of the firms”

Peter Valentine from PinBellCom commented:

“Following on from our success as IT provider of the year 2011, we are very proud to be shortlisted finalists in the Health Investor Awards 2012. This demonstrates that PinBellCom is a serious player in the marketplace, especially considering the profiles of some of the larger, more established finalists.

“Our significant growth through referrals this year is a result of our flexibility in developing new functionality and demonstrates that we are unusual in the way we listen to our customers. We hope to be able to update you shortly with the news that we have been successful in winning this award.”

The judging panel for 2012 includes:

• Andrew Whelan, founder and CEO of Westacott Care, previously executive director at Morgan Stanley
• Bob Ricketts CBE, director of provider policy, Department of Health
• David Worskett, director, NHS Partners Network
• Dominic Hollamby, global head of healthcare, Rothschild
• Douglas Quinn, former chief executive of Voyage Group
• Dr Ian Rutter, GP and former PCT chief executive
• Dr Mike Sinclair, executive chairman, Care Capital
• Jon Lindberg, head of healthcare, Intellect
• Kingsley Manning, director and founder, Newchurch
• Lord Ara Darzi, former health minister
• Lord Hutton of Furness, former cabinet minister
• Martin Green, chief executive, ECCA
• Mike Fry, former chief executive of Christie Hospital NHS Trust
• Nick Bosanquet, professor of health policy at Imperial College London
• Peter Hay, president, ADASS
• Richard Burrell, chief executive, Mathieson Capital
• Roger Hardman, founder, equity research firm Hardman & Co
• Sir William Wells, non-executive chairman, Ashley House

PinBellCom Ltd wins prestigious “IT Company of the Year” Award

We would like to thank all of the readers of GP Business, Management in Practice and our loyal customers who voted for us in this competitive and prestigious award category that resulted in PinBellCom Ltd winning the “IT Company of the Year” Award at the General Practice Awards 2011. The award ceremony was held at the Lancaster Hotel in London on November 16th and was attended by approximately 400 industry professionals.

We would also like to thank Campden Publishing for hosting the ceremony that was enjoyed by so many Primary Care sector colleagues.

Why not take a look at the feature and benefits of Intradoc247 to see why so many people voted for us.

For more information on PinBellCom, Intradoc247 or the GP Awards, please get in touch with Peter Valentine on 0300 30 30 131

We have a number of events coming up for the tail end of this calendar year, including some with First Practice Management. The event is detailed as follows:

First Practice Management is pleased to announce the launch of a series of training workshops on “Commissioning – How it will affect your practice”. These will be held from mid October to mid December at selected hotels around the country.
The half day workshop will cover the following aspects of commissioning:-

Introductions and objectives

• Background to commissioning

Working together

• Working with colleagues: Lessons from past experience/what can be achieved, Representation from practices, Leadership of group, Decision-making, Managing budgets, Overspends and underspends, Risk management, Innovation, responding to local needs, Data collection and management, Patient consultation

Impact on the practice

• Time and workload to individual practices: Skills and resources, Collecting and interpreting practice data, Compliance e.g. referrals, prescribing, Representing practice on commissioning group, Managing change in practice (GP partners, staff, patients), Patient involvement

The next few that we are attending are listed below, so if you’re going, we look forward to seeing you there! For all details on the events, please get in touch with First Practice Management directly.

• 10/11/11 - Bolton
• 24/11/11 - Hull
• 24/11/11 - Exeter
• 29/11/11 - Southampton
• 02/12/11 - Lincoln
• 07/12/11 - Kenilworth
• 15/12/11 - Newcastle upon Tyne

Members of the British Association of Healthcare Services for Students in Higher Education were shown the benefits of the Intradoc247 GP practice management information system at their annual conference this week.

Intradoc247 GP practice management information system helps practices develop and maintain CQC evidence using it’s innovative suite of compliance and practice tools.

PinBellCom is growing and so that we will always be able to provide uninterrupted service later on, we have opted to change our telephone numbers.

The new main office number is: 0300 30 30 130

Please update your contacts (Intradoc247 customers will see their address books automatically update). In the meantime, the old 0113 numbers will still work.

030 numbers cost the same to call as standard 01/02 landline numbers, even from a mobile phone.

PinBellCom are exhibiting their Online Occupational Health Service, Health247 at the Health and Wellbeing at Work 2011 Conference in Birmingham.

Health247

Health247.net. The Online Occupational Health Service. For fast turnaround of Medical questionnaires reviewed by Senior Occupational Physicians. Employment questionnaires, Night worker assessments, return to work etc. Reduce recruitment costs, speed up the recruitment process and comply with legislation. The most cost effective, innovative alternative to expensive employment medical costs.

Health247 Benefits

• Forms reviewed by UK, GMC registered, senior Occupational Physicians
• Quick turnaround
• Protect your largest investment - your staff
• Protect yourself from the Data Protection Issues of internally handling forms
• Comply with Employment Legislation
• Mitigate Legal Costs

Links

• Health247
• Health and Wellbeing at Work 2011 Conference