Edward Bellamy

Merry Christmas-tide and a Happy New Year to all of our clients, customers, partners and colleagues!

Our opening times over the Christmas and New Year period are as follows:

• 23/12/2011 - Open as usual
• 26/12/2011 - Closed
• 27/12/2011 - 0900-1700
• 28/12/2011 - 0900-1700
• 29/12/2011 - 0900-1700
• 30/12/2011 - 0900-1700
• 02/01/2012 - Closed
• 03/01/2012 - Open as usual

We would like to take this opportunity to thank everyone who we have worked with this year. It has been great fun where we have won IT Company of the Year and seen the team grow. The New Year will see us moving offices to accommodate our ever growing team. We look forward to telling you about it in due course. For now, from all the team, have a peaceful Christmas and prosperous New Year.

New and notable application releases for Intradoc247 (Enterprise Edition for GPs) in December 2011 include:

• GP Holiday Card now available for general release! Please get in touch
• Significant Events Application - Report on events between selectable date ranges. PDF Export.
• Complaints - Expanded the Reporting and
• Meetings - Task adding, management and tracking from individual meetings
• Staff Profile Photos Application

Other Notable Updates:

• Staff - Staff management improvements in reporting
• Rota application - Improvements to customisable options
• General process and usability improvements

If you would like any of the above new functionality before we would next get in touch to offer it, please don’t hesitate to get in touch on 0300 30 30 130 or support@intradoc247.com

New and notable application releases for Intradoc247 (Enterprise Edition for GPs) in November 2011 include:

• Support request and tracking system built in to the Asset Log
• Complaints Application - Report on complaints between selectable date ranges
• Flexible System Wide Reporting Platform (ask for details)

Other Notable Updates:

• Rota application - Improvements to the template building
• Document generation improvements
• Stock control application - additions to the available fields
• CCG Edition and Practice Edition news synchronisation performance improvements for sharing news between practices.
• Date picker improvements
• General process and usability improvements

If you would like any of the above new functionality before we would next get in touch to offer it, please don’t hesitate to get in touch on 0300 30 30 130 or support@intradoc247.com

PinBellCom Ltd wins prestigious “IT Company of the Year” Award

We would like to thank all of the readers of GP Business, Management in Practice and our loyal customers who voted for us in this competitive and prestigious award category that resulted in PinBellCom Ltd winning the “IT Company of the Year” Award at the General Practice Awards 2011. The award ceremony was held at the Lancaster Hotel in London on November 16th and was attended by approximately 400 industry professionals.

We would also like to thank Campden Publishing for hosting the ceremony that was enjoyed by so many Primary Care sector colleagues.

Why not take a look at the feature and benefits of Intradoc247 to see why so many people voted for us.

For more information on PinBellCom, Intradoc247 or the GP Awards, please get in touch with Peter Valentine on 0300 30 30 131

New and notable application releases for Intradoc247 (Enterprise Edition for GPs) in October 2011 include:

• New Compliance Application - IGSoC (v9 for GPs)
• New Compliance Application - QOF (2011/12)
• Stock Control Application - with re-order quantities and individual reminders

Other Notable Updates:

• OmniRota - now updated to include room booking
• Better linkage into bcp247 - Business Continuity Plans System (including testing)
• Better compatibility with Internet Explorer 7

If you would like any of the above new functionality, please don’t hesitate to get in touch.

We have a number of events coming up for the tail end of this calendar year, including some with First Practice Management. The event is detailed as follows:

First Practice Management is pleased to announce the launch of a series of training workshops on “Commissioning – How it will affect your practice”. These will be held from mid October to mid December at selected hotels around the country.
The half day workshop will cover the following aspects of commissioning:-

Introductions and objectives

• Background to commissioning

Working together

• Working with colleagues: Lessons from past experience/what can be achieved, Representation from practices, Leadership of group, Decision-making, Managing budgets, Overspends and underspends, Risk management, Innovation, responding to local needs, Data collection and management, Patient consultation

Impact on the practice

• Time and workload to individual practices: Skills and resources, Collecting and interpreting practice data, Compliance e.g. referrals, prescribing, Representing practice on commissioning group, Managing change in practice (GP partners, staff, patients), Patient involvement

The next few that we are attending are listed below, so if you’re going, we look forward to seeing you there! For all details on the events, please get in touch with First Practice Management directly.

• 10/11/11 - Bolton
• 24/11/11 - Hull
• 24/11/11 - Exeter
• 29/11/11 - Southampton
• 02/12/11 - Lincoln
• 07/12/11 - Kenilworth
• 15/12/11 - Newcastle upon Tyne

Download this article as PDF

CQC are asking for feedback from providers on their understanding of the proposed new registration process. The opportunity for feedback closes on Friday 7th October 2011.

An extract of some relevant text from the latest review for registration for CQC - we have italicised areas that we believe are important to consider:

We are listening to what providers tell us about the challenges of our current way of working and will use this valuable feedback as we develop our approach for registering primary medical services. We are also working closely with organisations including the BMA, NHS Alliance and the Royal College of GPs, to make the process as smooth and efficient for you as possible.

This is a collaborative process and we need your help to make sure we work together to ensure the best possible care for everyone.

From 1 April 2013, providers of primary medical services will be required by law to be registered with the Care Quality Commission.

By registering, you give assurance to your patients that you are meeting the essential standards of quality and safety. Registration will also provide a way to address poorly-performing practices

Registration is the process where you to tell us who you are, what services you provide and how you are meeting the essential standards of quality and care. You don’t have to be compliant with all of the standards when you register, but we need to know how you are managing any associated risks or how you plan to become compliant.

Each provider will only need to apply once. Once registered, they must continue to meet the essential standards of quality and safety. Registration should not be a burdensome task, as most providers will already be meeting the essential standards and will easily be able to have evidence of compliance.

The essential standards of quality and safety have been created from the 28 regulations that you are legally required to comply with, which are set out in the legislation governing our work.

The standards focus on the outcomes that patients should expect when they use your services. They cover basic areas of care that most providers are already delivering effectively each day, including:

• How you keep patients informed and involved in their care
• How you make sure their care is personalised
• How you safeguard your patients
• How you ensure you have the right staff with the right skills

The important thing to remember is that the standards focus on the outcomes experienced by patients, not the policies and procedures your services have.

It might be helpful for you to start thinking now about how you meet the essential standards, what evidence you have that shows the outcomes your patients experience against the standards, and where you have gaps in that information.

Primary medical services that don’t meet all the standards on 1 April 2013 will still be able to register with us. However, you will need to tell us when you will be compliant and how, and/or how you are managing any associated risks.

The legislation does give us enforcement powers, which can lead to prosecution or fines, but again, we will only use these in serious cases of non-compliance that affect patient safety, and where a provider is unresponsive to improving the issues.

Once you are registered, we will monitor your compliance with the essential standards of quality and safety, focusing on areas where we think there is a risk that standards are not being met.

About Intradoc247

• Intradoc247 is more than just a GP Intranet, its a Practice Management Information tool that helps the day to day running of the practice and helps manage compliance areas.
• Show me how Intradoc247 can help
• Contact us about the Intradoc247 Practice Management System and how it can help you get CQC compliant
• Key Contact: Peter Valentine 0300 30 30 131

The majority of this article content is © 2011 Care Quality Commission

This article is appearing in Practice business Magazine this month. Download as PDF

Most Practices have clinical systems that work well for them. Many have patient facing websites that work well for patients and the Practice.

The missing link in many GP surgeries is an efficient way of running the operational side of the Practice. Think of the operational elements of the Practice as a necessary chore for you and your staff that detracts from patient facing support functions. Then, relating this to cost, ask yourself the following question:

How efficient would your best employees be if you halved their pay after one year?

Wouldn’t it be good to have an employee who ensures all of your documents are current and simple to find, and can organize all of your evidence for all of your regulatory processes? If that employee made sure everyone reads mandatory documents and communicated all information across the Practice and Consortium, how much would they be worth?

As an added bonus and without claiming overtime, what if they could also make sure your address books were up to date and easily searchable? Or if they could control emergency drugs and fridge temperature logs and look after your staff rota? And populate staff calendars with training, appraisals, CRB checks, HepB vaccinations and take care of room bookings? Then control Practice assets, look after your complaints and significant events processes, organize meetings and tag all of your processes and documents for CQC registration and future inspection?

Then what if the same employee could control who can view, add, edit or delete any information within the operation of the Practice?

If you could employ someone to do all of this and more, at minimum wage, working for just 6.5 hours per week; then halve their pay after one year (whilst expecting them to do more), would you employ them?

Of course you would.

(Oh, and by the way, what if they never take sick leave or holidays, are never late for work, never forget tasks and work 7 days a week, 24 hours a day for no extra pay?)

Intradoc247 is that employee.

Free your staff to support your patients.

Go to www.intradoc247.com to find out more.

Or call us on 0300 30 30 130

Members of the British Association of Healthcare Services for Students in Higher Education were shown the benefits of the Intradoc247 GP practice management information system at their annual conference this week.

Intradoc247 GP practice management information system helps practices develop and maintain CQC evidence using it’s innovative suite of compliance and practice tools.

PinBellCom is growing and so that we will always be able to provide uninterrupted service later on, we have opted to change our telephone numbers.

The new main office number is: 0300 30 30 130

Please update your contacts (Intradoc247 customers will see their address books automatically update). In the meantime, the old 0113 numbers will still work.

030 numbers cost the same to call as standard 01/02 landline numbers, even from a mobile phone.

PinBellCom have been invited to showcase their flagship product, Intradoc247, at the SystmOne National User Group in Peterborough on the 19th May 2011.

Intradoc247 is the GP Practice Management Information System designed to improve practice document management, CQC compliance and internal processes.

We were featured in issue 24 of Management in Practice Magazine. Dave Stapleton from Lupset Surgery gave his views on Intradoc247, the installation and set up process, and how it is helping their practice.

Useful links:

• Lupset Surgery Intradoc247 Case Study (PDF)

Learn the importance of record keeping following a CQC press release on Savernake Hospital.

Also available in PDF here.

This document is entitled, How we monitor compliance and is available from CQC here.

The document outlines how compliance is to be measured, checked and what will happen following non-compliance.

We understand that many people use the downtime over the Christmas and New Year period to catch up. With this in mind, and with our commitment to deliver the highest possible levels of service, we will remain available at all times for all sales and support requests. If we are not in the office for whatever reason, you can get in touch with us using the following details:

• Sales - Peter Valentine - 07795 220 246 - Or fill in the website contact form
• Support - Edward Bellamy - 07780 796 795 - Or fill in the website support form

Of course you can always email us or telephone us 365 days a year, 24 hours a day and we shall endeavour to respond as soon as we can.

Have your say on the Care Quality Commission (“CQC”) fees structure. The CQC have recently announced a consultation excersize on the way that they will charge for registration fees. Don’t miss out, get involved at the following link:

• CQC Press Releases - 25 Oct 2010

Merry Christmas-tide and a Happy New Year to all of our clients, customers, partners and colleagues!

Our opening times over the Christmas and New Year period are as follows:

• 23/12/2011 - Open as usual
• 26/12/2011 - Closed
• 27/12/2011 - 0900-1700
• 28/12/2011 - 0900-1700
• 29/12/2011 - 0900-1700
• 30/12/2011 - 0900-1700
• 02/01/2012 - Closed
• 03/01/2012 - Open as usual

We would like to take this opportunity to thank everyone who we have worked with this year. It has been great fun where we have won IT Company of the Year and seen the team grow. The New Year will see us moving offices to accommodate our ever growing team. We look forward to telling you about it in due course. For now, from all the team, have a peaceful Christmas and prosperous New Year.

PinBellCom Ltd wins prestigious “IT Company of the Year” Award

We would like to thank all of the readers of GP Business, Management in Practice and our loyal customers who voted for us in this competitive and prestigious award category that resulted in PinBellCom Ltd winning the “IT Company of the Year” Award at the General Practice Awards 2011. The award ceremony was held at the Lancaster Hotel in London on November 16th and was attended by approximately 400 industry professionals.

We would also like to thank Campden Publishing for hosting the ceremony that was enjoyed by so many Primary Care sector colleagues.

Why not take a look at the feature and benefits of Intradoc247 to see why so many people voted for us.

For more information on PinBellCom, Intradoc247 or the GP Awards, please get in touch with Peter Valentine on 0300 30 30 131

We have a number of events coming up for the tail end of this calendar year, including some with First Practice Management. The event is detailed as follows:

First Practice Management is pleased to announce the launch of a series of training workshops on “Commissioning – How it will affect your practice”. These will be held from mid October to mid December at selected hotels around the country.
The half day workshop will cover the following aspects of commissioning:-

Introductions and objectives

• Background to commissioning

Working together

• Working with colleagues: Lessons from past experience/what can be achieved, Representation from practices, Leadership of group, Decision-making, Managing budgets, Overspends and underspends, Risk management, Innovation, responding to local needs, Data collection and management, Patient consultation

Impact on the practice

• Time and workload to individual practices: Skills and resources, Collecting and interpreting practice data, Compliance e.g. referrals, prescribing, Representing practice on commissioning group, Managing change in practice (GP partners, staff, patients), Patient involvement

The next few that we are attending are listed below, so if you’re going, we look forward to seeing you there! For all details on the events, please get in touch with First Practice Management directly.

• 10/11/11 - Bolton
• 24/11/11 - Hull
• 24/11/11 - Exeter
• 29/11/11 - Southampton
• 02/12/11 - Lincoln
• 07/12/11 - Kenilworth
• 15/12/11 - Newcastle upon Tyne

Members of the British Association of Healthcare Services for Students in Higher Education were shown the benefits of the Intradoc247 GP practice management information system at their annual conference this week.

Intradoc247 GP practice management information system helps practices develop and maintain CQC evidence using it’s innovative suite of compliance and practice tools.

PinBellCom is growing and so that we will always be able to provide uninterrupted service later on, we have opted to change our telephone numbers.

The new main office number is: 0300 30 30 130

Please update your contacts (Intradoc247 customers will see their address books automatically update). In the meantime, the old 0113 numbers will still work.

030 numbers cost the same to call as standard 01/02 landline numbers, even from a mobile phone.

PinBellCom are exhibiting their Online Occupational Health Service, Health247 at the Health and Wellbeing at Work 2011 Conference in Birmingham.

Health247

Health247.net. The Online Occupational Health Service. For fast turnaround of Medical questionnaires reviewed by Senior Occupational Physicians. Employment questionnaires, Night worker assessments, return to work etc. Reduce recruitment costs, speed up the recruitment process and comply with legislation. The most cost effective, innovative alternative to expensive employment medical costs.

Health247 Benefits

• Forms reviewed by UK, GMC registered, senior Occupational Physicians
• Quick turnaround
• Protect your largest investment - your staff
• Protect yourself from the Data Protection Issues of internally handling forms
• Comply with Employment Legislation
• Mitigate Legal Costs

Links

• Health247
• Health and Wellbeing at Work 2011 Conference

We are exhibiting at Management in Practice in Birmingham on 20th October 2010. We will be showcasing Intradoc247, the most robust and flexible practice management information system.

About Intradoc247

For Practice Managers and Partners who wish to improve efficiency, cut costs and be ready for change, Intradoc247 is the answer. The most flexible and comprehensive Practice Information and Management System, Intradoc247 gives better control of costs and improved efficiency, whilst making management of the practice much simpler. More than just an Intranet, Intradoc247 caters for much of the operational elements of the Practice.

From the Management in Practice Website:

FREE ENTRY - FREE TRAINING - FREE EXHIBITION - FREE LUNCH

If you are involved with the management of your surgery, whether you are a practice manager, GP or a partner, make sure you attend the only event dedicated to strengthening best practice in all aspects of modern surgery management.

New for MiP Birmingham 2010, we are proud to announce our new partnership with the RCGP, with an entire stream of the conference dedicated to sessions that will benefit not only practice managers, but GPs and partners too.

In these changing times it is important to build a solid foundation of communication when running your practice, for the benefit of not only your staff, but your patients too. That’s why we have introduced this new stream to broaden learning horizons, generate conversation, bridge gaps, and encourage a team approach to business.

We will be discussing best practice and a wide range of current issues.

• A brand new stream with expert-lead training courses with topics including IT, Finance and HR
• Receive practical advice to use and implement into the day to day running of your practice in our top class range of seminars designed to meet all your business needs
• Enjoy a FREE lunch so you can spend your time networking with exhibitors, colleagues and peers
• Meet a vast range of exhibitors, such as legal and financial service providers, IT companies, premises development, recruitment companies, and many more

We are featured in the Autumn 2010 edition of Management in Practice Magazine. Margaret West from Orchard House Surgery gives her views on Intradoc247 and how it has helped their practice.

Useful links:

• Margaret’s article on Intradoc247 (PDF)
• Management in Practice Magazine

We are exhibiting at Primary Care Live in London on 29th and 30th September 2010. We will be showcasing Intradoc247, the most robust and flexible practice management information system.

About Intradoc247

For Practice Managers and Partners who wish to improve efficiency, cut costs and be ready for change, Intradoc247 is the answer. The most flexible and comprehensive Practice Information and Management System, Intradoc247 gives better control of costs and improved efficiency, whilst making management of the practice much simpler. More than just an Intranet, Intradoc247 caters for much of the operational elements of the Practice.

From the Primary Care Live Website:

As well as a multi-stream conference and one of the largest exhibitions of companies, organisations and charities working in the sector, Primary Care Live will be full of interesting and informative features to make the visitor experience even more worthwhile.

Once again a&a training will be running three Clinical Education & Professional Skills Training Zones at Primary Care Live covering a range of topical subjects. We will add more details as they are confirmed.

a&a training will also host the ever popular Chill Zone where members of the Federation of Holistic Therapists will offer relaxing treatments.

Naidex South, which is co-located with Primary Care Live, also has exciting features including:

• Free to attend CPD Professional Seminars
• A Communication Village, showcasing the latest in assistive technology
• A Car Zone, with a wide range of adaptive cars
• The KideQuip Zone, dedicated to children’s equipment & services
• All visitors to Primary Care Live can access Naidex South FREE of charge

We are featured in the current edition of Management in Practice Magazine. Kath Wragg from Ferrybridge Medical Centre gives her views on Intradoc247 and how its helped their practice.

Useful links:

• Kath’s article on Intradoc247 (PDF)
• Management in Practice Magazine

We are exhibiting all across the UK throughout 2010. The next event is the Suffolk GP IT Engagement Event, featuring our Flagship GP practice intranet, Intradoc247.

This event itself will feature IT demonstrations and talks from the major clinical system providers, shared services and other strategic NHS IT programmes.

We have been invited as an existing provider into practices within the PCT area where Intradoc247 is driving efficiency. We look forward to seeing you there!

We would like to extend our thanks to all who made the Management in Practice event in Manchester such a great success last week! The feedback we received from all delegates was of well-run sessions and a good exhibition.

From our stand, we saw a great number of people from all across the UK and it was a pleasure to meet everyone. For all of those who saw us at our peak times who may have only received a partial demonstration, please don’t hesitate to get in touch and we will happily arrange a full demo at a time and place of your convenience.

Once again - many thanks!

We are exhibiting all across the UK throughout 2010. The next event is Management in Practice in Manchester, featuring our Flagship GP practice intranet, Intradoc247.

From the MIP Website:

Management in Practice Events are dedicated to general practice managers. They are designed to address the ever expanding role and responsibilities of today’s primary care general practice manager.

FREE ENTRY - FREE TRAINING - FREE EXHIBITION - FREE LUNCH

If you are involved with the management of your surgery, whether you are a practice manager, GP or a partner, make sure you attend the only event dedicated to strengthening best practice in all aspects of modern surgery management.

New for MiP Manchester 2010, we are proud to announce our new partnership with the RCGP, with an entire stream of the conference dedicated to sessions that will benefit not only practice managers, but GPs and partners too.

In these changing times it is important to build a solid foundation of communication when running your practice, for the benefit of not only your staff, but your patients too. That’s why we have introduced this new stream to broaden learning horizons, generate conversation, bridge gaps, and encourage a team approach to business.

We will be discussing best practice and a wide range of current issues.

• A brand new stream with expert-lead training courses with topics including Secure and efficient management of data, Managing health and safety – meeting the requirements, and Finances and quality of delivery, all tailored to broaden learning horizons, generate conversation, bridge gaps, and encourage a team approach to business
• Receive practical advice to use and implement into the day to day running of your practice in our top class range of seminars designed to meet all your business needs
• Enjoy a FREE lunch so you can spend your time networking with exhibitors, colleagues and peers
• Meet a vast range of exhibitors, such as legal and financial service providers, IT companies, premises development, recruitment companies, and many more.

We are exhibiting throughout February 2010 at the RCGP “Achieving a Responsive Practice” events. These are as follows;

Medipex, the NHS Innovation Hub for the Yorkshire and Humber region, have featured Intradoc247 PinBellCom’s GP Practice Intranet in their latest Newsletter no. 15.

Dr Ian Pinder, Managing Director of PinBellCom said, “We are thrilled that Medipex have recognised the innovation shown in Intradoc247. We know that it is great and GP surgeries are really recognising the benefits and cost savings of the efficiencies it drives… More and more practices are seeing the product in other surgeries and the contents at intradoc247.com”.

Intradoc247 is a GP Practice Intranet which serves to provide efficiency in QOF, Accreditation and Re-Validation.

The article reads as follows;

Intradoc 247 is an innovative software package to aid the management of data in GP surgeries and has been developed by Leeds based Pinbellcom. The system allows patient information leaflets to be stored in one place so that a GP can maximise time spent with a patient without using up valuable time looking for documents. Referral forms and care pathway document management is also built into the software, as are a range of clinical calculators including GAD-7, PHQ-9 and others.

Intradoc 247 also allows operational QOF requirements to be handled easily allowing evidence of all procedures and systems to be stored easily. By effective use of Intradoc 247’s applications, a practice’s QOF score can be increased by 31.5 points. Furthermore, the software also allows staff easier management by keeping all the details in one place including evidence of CPR training and Hepatitis B vaccination status. A rota system is also built into Intradoc 247 to minimise the preparation time of the weekly rota and to allow staff to get a clear individual view of when they are working. For more information about Intradoc 247 or to arrange a demonstration, contact Edward Bellamy at e.bellamy@pinbellcom.co.uk

We have just exhibited at Primary Care Live in Manchester on 4th and 5th November 2009 for Intradoc247. We had phenomenal levels of interest and thoroughly enjoyed meeting people from all across the country. We also enjoyed seeing some of our existing clients wishing us well.

So - from all the team who were at the event, many thanks for a great time and we look forward to seeing so many of you again soon!

We are proud today to launch the brand new PinBellCom.co.uk website! Have a look around and let us know what you think

About PinBellCom

We are a UK-based company, creating innovative healthcare software, specialising in advanced and accessible web application development.

Our Work

We work with GPs, hospital departments, provider groups, commissioners and people from a variety of industries to produce great, user-friendly products.

By PinBellCom Ltd Dated: Oct 14, 2009

Intradoc247.com GP Intranet launches at Manchester Event

PinBellCom Ltd are formally launching the latest version of their GP Intranet product “Intradoc247” for release at the Primary Care Live event in Manchester on 4th-5th November 2009.

Intradoc247 is an intranet system designed specifically for GPs which includes document management, rota management and a number of logs and applications to capture QOF and staff communication in a simple and easy to use manner.

Existing users have described the system as ensuring the proper capture of management QOF information and “… has saved two admin salaries”.

Interested parties are able to request a demo of the service at gp-intranet.com.

About PinBellCom: PinBellCom is a company offering healthcare IT technologies, support and consultancy. Primary care products include intradoc247.com. Secondary care products include Clinilex Patient Management.

Tags: Health, Technology gp intranet, gp, general practice, Healthcare, NHS, UK

Contact

Tel: +44 113 384 5693

Fax: +44 113 322 1516

United Kingdom

http://www.gp-intranet.com

http://www.intradoc247.com