Charlie Gower

I'm a service designer, dreamer,
table tennis enthusiast and
wanna be long boarder,
not in that order.

Englishman in New York.

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Service Design Lead at Fjord
Design | Greater New York City Area, US

Summary

I have been involved in creative production of some description on and offline for all of my working life. Directing and producing television, short films, music, art, live events and online based projects and services for public and private consumption. Designing experiences that are useful, usable and delightful.

Experience

  • Apr 2011 - Present
    Service Designer / Fjord NYC
    Running the strategy, UX and creative direction on multiple concurrent service design products in verticles such as health, finance and real estate.
  • Nov 2010 - Present
    Design consultant / Tipped
    Consulting for this locative service start up on service and product design & strategy.
  • Jan 2011 - Present
    Ubicomp consultant / Fjord
    Working on UBICOMP design guidelines for a large EU project.
  • Sept 2010 - Present
    Freelance Design Consultant / MePlease
    This position was a cross between head of service design and creative director. Overseeing design work on our products on various platforms. And developing our offering from a strategic and operational point of view.
  • Jan 2010 - Present
    Group Design Strategist / Fjord
    Working across the global Fjord group (with studios in London, Madrid, Helsinki, New York and Berlin). The job was split two ways. Half was design strategy - managing / fostering creativity across the group doing strategic design work for external Fjord clients. Clients such as IBM, Nokia, Telefonica and also working on special year long projects such as Global mobile strategy for Greenpeace. And the other half was working with the C suite on internal initiatives for the company around internal creativity, improving culture and retention systems. Reporting to the CEO.
  • Apr 2008 - Present
    Service Designer / Fjord
    Strategic and creative lead on service design projects for the likes of Nokia, Greenpeace, ESPN and the BBC
  • Feb 2008 - Present
    Freelance UX designer and Social Networking consultant / Whitel label UK
    Designing the strategy, experience and interaction on a private, invite only social network, set up by a large brand
  • Mar 2007 - Present
    Freelance Music Consultant for Trends and Technology / Record-Play
    Music consulting and digital music trends for Adidas and Heineken
  • Jul 2007 - Present
    Freelance Concept designer / Fleming Media
    Contracted (by this VC fund) to create concepts for digital products spanning various market verticals.
  • May 2003 - Present
    User-centered design researcher. Network engagement designer / Sense Worldwide
    I was mainly focusing on the softer factors of human engagement and interaction, understanding what would engage people and how through online and offline projects. I did this via their global creative social network which I managed. Designing events and engaging projects for creatives around the world to participate in. I curated art exhibitions in London and Amsterdam and in 2003 co-created noWax, the digital DJing phenomenon. I wrote a weekly noWax digital music newsletter, which went out to over 2500 subscribers. Clients: MTV, BBC, Playstation, Reuters, Diageo, Nokia, Nickleodeon, Turner Entertainment, ITV, Discovery and Nike
  • 2002 - Present
    Freelance NPD concept consultant / Fifteen20
    Fifteen:20 employed on a consultancy basis to work on a variety of projects generating ideas for the clients of Fifteen:20 and Research International.

Education

Additional Information

Websites:

Posts

May 12, 11:41 AM

Things I read in April:

Top Ten (book 2)
Finally finished this great 2001 series.

Goliath
I buy everything Tom Gauld makes, it's that simple, genius that he is. Goliath is well up to par.

The Art of Pixar
Stunning book, perhaps obviously. Taught me plenty about colour scrips and approach to colour, which I'm thinking about every day now.

Henri's Walk To Paris
Lovely re-issue of this classic. Great simple kids book. Often the best stories are the simple ones. Good to remember that.

Peepshow Collective
A great well produced book about the history of this London-based powerhouse illustration collective. I get a mention too, which was nice.

- - - 

I've been putting these snaps (of my reading) on Flickr. Guess now that I'm dabbling with blogging again I might put them here too.

 

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