Brian K Vagnini

-Monitor and maintain Internet and E-mail connectivity
-Stream three radio stations in Real media and MP3 formats
-Stream the Florida Channel, House and Senate 24/7
as well as The Florida Supreme Court Oral Arguments and the Public Service Commission Agenda meetings as needed
-Assist the Web Mistress with the Web site
-Resolve issues with software and hardware for approximately 100 users as needed
-Created and maintained the Intranet site, including writing multiple apps in PHP, creating and maintaining the MySQL database for the technical issues
-Created a Joomla Intranet site for FM
-Automated the recording of newscasts

-Instructed thousands of happy clients in the proper use of a wide variety of Networking and Desktop Operating Systems, Office Productivity, Web Design and Graphic Design software

-Developed a Web Master Track, designed to allow students to pursue CIW Certification at the Master Web Site Manager level.

-Promoted to Training Manager, where responsibilities include: scheduling classes, managing full time staff and numerous part time and contract trainers.

-Assisted the marketing department in the creation of artwork for promotional materials. Supplied the music for a television commercial. Consulted for a variety of clients for topics ranging from graphic design to audio production packages to video editing.

-Redesigned the company website, making it compliant to Section 508 and WCAG Priority Level 1 Standards, as well as validating properly. Developed custom classes, based on student needs.

-Administered IIS 6 and Exchange 2003 Servers.

Work with 12+ NT servers and two Cisco 1700 routers, Assist PC Tech with client issues, particularly with Outlook. Work with Exchange 5.5 and Mail Essentials 5. Perform daily, weekly and monthly backups. Perform modem pool administration. Help evaluate new software. Consult with IT Director on network issues, both present and future.

Support and maintain multiple networks, ranging in size from a small three office LAN with some ISDN access, to a county wide WAN for the Santa Rosa County School District. Administer Exchange 5.5 servers, multiple BDC's acting as DHCP servers, two DNS servers, and multiple WINS servers. Help support the Data Processing staff technicians as problems with NT and Windows 95 arise. Help plan new network configurations and implementations for the future. Test new software and operating systems for the district.

Instructed over 1000 happy clients in the proper use of a wide variety of Networking and Desktop Operating Systems, Office Productivity and Graphic Design software, usually with very little time for preparation, in both a lab classroom environment and at the clients’ location. Achieved Instructor of the Month for June 1998 and March 1999. Achieved higher than a 9 overall average evaluation score for each quarter as determined by the clients. Was appointed the Classroom Load Supervisor, responsible for ensuring that the correct classes were loaded into the proper rooms in a timely manner. Developed written procedures for loading certain software for new incoming instructors, saving time and effort and reducing frustration. Modified the first Trimester schedule for 1999. Wrote the booklet for an Introduction to Scanning Course. Developed the logo and business cards for a child company.

Wrote most of the HiMarx Franchisee Technical Manual. Developed the Training Outline for new Franchisees. Trained new Dealers over the phone and trained Franchisees in person. Kept the Technical department down to two people, though dealer base grew from 130 dealers to over 500 within 2 years. Conducted numerous training sessions in two annual conventions for the Dealer Base. Provided technical support and software "how to" support over the phone to over 500 dealers over a two year period. Designed instructional material in support of those Dealers and Franchisees. Translated proprietary documents into PDF files for use on a Franchisee Support web-site, disabling the modification of the data to preserve the integrity of the Franchise system. Designed miscellaneous forms for a Business Opportunity/Franchise company. Researched and wrote monthly technical reports for the Dealers. Researched / developed new technologies, software and procedures for the Dealer base and for the Franchise.