Berniejmitchell

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February 09, 01:52 AM

What I do love is the smell of is the connecting, pushing the envelope, the fact that you can tweet and a room fills up in a day. That all the “non-believers” have to turn up and play because you can find them something to go to at anytime of the day or night so there is no escape! They can set aside their deep scepticism of twitter being lots of noise (what an accusation) or that facebook is taking us one step nearer Skynet and Sarah Conor needing to save us.
Many in my network have said that Social Media grew up in 2010, others won’t come near London this week because they want to diligently side step all the social media navel gazers, and I don’t blame them.
Very soon companies will find out that they can run a community on facebook or that no one gives a toss if your community is on ning rather than a custom build platform and there is no more charging people “who don’t know any better” £250k a year for starting conversations that were there already.
The smell of Social Media Week I don’t like is the “Ugly Betty” type people running around Soho and Shoreditch saying ‘Soho House’ or ‘Shoreditch house’ at the end of every sentence in place of a full stop. if they were any more insincere they’d implode. They love to pitch and it usually looks like this slide deck here (c/o @TwankersUK) a stunning example of current “best practice”. (Did I just say best practice? Dough.)
I loved the concept of ROI being return on involvement and that certainly works in an inter-connected and inter-dependant tribe, community or network. However, when a 17 year old account manger on £13k a year sells this idea to a carpet shop or a drinks company of course the whole thing is going to take a dive. The reason it does not work is that it is a sale, a transaction and billed as a silver bullet that will save the company. I have met people this week who, quite frankly should know better, salivating over the fact they can “open their doors” and then gas the people who come in into writing them a cheque for something, anything.
People misunderstand “partnering” too – “hello you know lots of people and so do I!’ ‘Lets sell to each others networks (we can call it a member benefit) – that will kill the vibe and make us rich. Or the call we all dread – can you promote this to your database? Yeah sure! I’ll email my Meet Up of bloggers, that will make them feel really connected and valued.

Meanwhile somewhere under the noise, bullshit and hustle there are people connecting, learning, sharing, discovering inventing, fixing boats, remembering their 18th birthday party at Maxim’s Paris, solving problems building niche communities, being productive and sharing baby video with family all over the world and, best of all making their art. That is what the SMELL OF MY SOCIAL MEDIA week smells like in the morning.

January 11, 06:34 AM

What is your tech for?

Over the holidays I was watching the movie It might get loud” where three generations of guitar legends Jimmy Page, The Edge and Jack White compare their stories. This really got me thinking about three things to do with technology, here we go.

Two heads or one?

Jimmy Page explained that his famous twin necked guitar was built so he could play Stairway to Heaven live on stage. The song had originally been written and recorded in a studio setting with different guitars forming each part of the song.
To recreate the song on stage he would have had to swap instrument so the legendary twin neck guitar was born.

The Edge vs Jack White

Jack cherishes the pure and honest sound of a simple guitar, the Edge is known as a “guitar architect”. Jack likes to keep things simple and raw; in the film he states that you just need a stick and a string – he ‘pulls’ the sound from his guitars.

The Edge uses a lot of tech to ‘push’ the notes further; he spends hours searching for the sound by tweaking buttons on his equipment. Jack searches the space on his guitar to make the sound and The Edge searches the space after the sound arrives from his guitar.

Passion and connection

The Edge talks that he was worried in the mid 80′s that he was witnessing the end of the guitar in popular music. People were automating music and removing the connection and expression – instead of connecting faster the technical side was getting in the way. All three musicians talked about authenticity and connecting to their audience, if you play the same song at the same time and tell the same joke between every song people know you are a fake.
They cited passion, honesty and competence as key components in music.

Why do you need all that stuff?

At TCS we love to say we live in a digital world but it would be nothing without a woman or a man. Is all your technology speeding up space and time in the right way or is it a distraction? Are you are making your world simpler or are you creating something to hide behind, are you moving closer to people or are you alienating people? Are you creating genuine growth or a quick sale?

Will it make you a rock legend or a one hit wonder?

This post is also on TCS Digital World Blog

January 03, 10:40 AM


Sometimes I want to rip my eye lids off and use them as ear plugs. Bland events about bland business issues with bland people selling bland global solutions. Actually the last line is not mine, a few years ago I accidentally went to one of those breakfast visitor days, you know the ones where the member is obligated to bring someone and begs you “please come, I have to bring someone or else….” You go, mainly to save your mate from being excommunicated (and you never know do you?) 60 people show up, two people join, the group and you end up with a pocket full of business cards that you are not sure what to do with.

Anyway, a smart copywriter chap stood up for his sixty-seconds, instead of ‘pitching’ he commented on the publishing industry and I recall him saying, “if you are still using words like ‘Global’ and ‘Solution’ to describe yourself you need to have a think.” Not many people knew what he meant, especially the man who stood up to talk about his ‘global business solution’ without a hint of irony or challenge, I don’t think he had heard the smart copywriter chap speak 14 lots of 60 seconds before him.

I thought that ‘smart copywriter chap’ was right then and I am convinced he is right now.

As technology, thought leadership and media has picked up speed from a gentle thousand miles an hour to a million miles an hour some people have been left standing in a cloud of burnt rubber.
Similar to EMI still trying to sell CD’s or get the Christmas number one there are people still selling what they have left in the cupboard at the office — they are stuck somewhere between the Filofax, flash websites and a smart phone, but nearer the Filofax. Even if they have lost the paisley tie they are out stalking ‘newbies’ to sell them ‘solutions’.
I don’t think you can sell solutions anymore. If I have just been shot in the chest you would call a paramedic and call that paramedic a solution.
Except I would not, I would call it first aid.
Franchise holders love to sell solutions, really the solution they are selling is the solution of getting a return on the spline rupturing large investment that someone in a leather chair in the States told them would make. They also still think you can sell ‘solutions’ by having more people than is really needed in a room and selling AT them.
Really the days of rolling a hand grenade into a packed room and getting the people left standing to write you a cheque are long gone, and you can’t do this on Linkedin, Facebook or Twitter either.
This is why I am also done with persuasion, the best people in my world are intelligent straight up yes or no people. They don’t wreak of scripted questions like, “What would it be like for yourself and your company if you could double your turn-over in the next 6 months?” Neither do they use terms like “business opportunity” or “commission only”, they have read Dale Carnegie but don’t quote from him directly for conversation.

This is where the fun is…

There is the breed of people who are always working harder to seek out where the fun is, they are not innovators or risk takers, they are the people who have really done their homework, know their craft and are problem solvers.
These people don’t chase big names, they chase big problems, and they don’t have lots of rubbish badges on their web page or write ‘working in partnership with’ on everything they own.
Instead they spend the time getting to know people and are honest about how they work, rather than your average “International-Global Solutions” corporation with an address in St. John Street Farringdon that is really an ‘in-tray” on someone else’s desk.
You know they co-work, that they hot desk in a club in town and do most of their best work on their already knackered i-pad on the train. They are brilliant because they are insanely interested in what they do and spend time with likeminded people, they interact with ease with both corporations and micro businesses. They don’t need an elevator pitch and they don’t require you to have one either.

Interconnected and interdependent people, this is where the fun is.

December 23, 08:21 AM


Never underestimate the value of getting a group of people in a room.
One of the most interesting conversations I had at techMAPbxl was with Misha Chellam he commented that he has yet to find an event that really enables “accelerated serendipity” – this is from the man who was part of the team that filled TEDx Brussels the week before! While I believe 100% in community and serendipity, even I could do with a hand sometimes so I really understood where he was coming from. Let me be clear here, we don’t mean selling more ‘stuff’ faster, rapidly increasing your database or a forced networking event. One of the closest solutions I have encountered is by my mates at Likeourselves, this is the stuff of another post.
We are looking for good conversations and some intellectual return. So how do we connect with people that will help us and let us help them? For example investors at an event, a developer that knows the niche code you need or finding that new employee who has most of the skills and ALL of the right charisma for your organisation.
There is no silver bullet that will save the day and I think that trying to speed up space and time is a very misguided aim.
There was inspiration in all the brilliant techMAPBXL presentations and Steven Van Belleghem ended with a ‘take away’ by encouraging us to do something simple and accountable that you could label ‘serious fun’ and it comes with a side order of “accelerated serendipity” invited us to tweet:-

“As from today I am serious about {insert what you are serious about} #techMAPBXL”

I tweeted “as from today I am serious about posting blogs on time!! #techMAPBXL”. The guilt has been eating me since I got off the Eurostar in London on Thursday night.
Sharing within your network or community lets others know what you are up to, it also measures the level of commitment you have yourself and that commitment is reflected back in the community. The world is getting more and more humanised and this commitment I speak of is important down here with a little guy like me blogging to a huge global brand being committed to their customer.
2011 will see increasingly ‘humanised’ campaigns, as shared by Scott Gould in the #techforgood London event this means putting the customer at the centre of what happens.

Of course the huge risk about sharing what you are serious about with your community is that what you want will happen and then what would you do?

This was first posted here.

November 26, 10:36 AM

Next Tuesday is the Be2camp Education event at Maxwell Winward LLP in the City.

So. me. After school I wanted to do photography but somehow I ended up working in a bar throwing bottles around, luckily at the time this dubious skill carried a lot of social currency in Essex. This led to equally dubious qualifications that looked like codes on luggage labels – HND7061 with sub categories entitled “management and business institutional operations”. The purpose of my place of education Westminster Catering College confused me; on one side it was a factory for very average people being conditioned for very below average jobs and on the other side it developed highly talented people who had flair. I fitted in at neither side.
Instead I excelled at cooking beef stew and running events as SU President but failed my accounting and management exams with remarkable reliability.
Later I thought I would be a teacher; I even went to University with the intention of graduating as one, in the end I decided just to graduate.
Roehampton University taught me so much really good stuff about education that it put me off being a teacher completely. I read books called “New Labours Policy for Schools” in fear and calmed myself down by reading Kafka, Orwell and Huxley.
What has all this got to do with the construction industry?
The journey for the Be2camp event started earlier this year with the #140conf Europe Meet Up called “Constructing real time education.” We assembled a panel and attempted to combine three different conversations about education, Web 2.0 and construction. For me there is a point where the rubber meets the road on these topics and it needs to be developed. The conversation from the event has been going ever since and now we are going bring it home.
There is a very fuzzy social media world; you might even call it a second life, where everything is great. However, how do you use cool tools to solve problems and build community? One example is Greater Manchester Police on twitter.
How do you bridge the gap between TED.com and Paul and Rajesh snorting crap drugs in Hackney? Don’t they understand how their actions are influencing the house prices and the economy?
While all this is going on schools are paying for people cutting corners over half a century ago, so are we learning to clear up the past or learning to build a future?
Truth is I don’t know where to begin, what I do know is that causing a cross over in discussion about how tools and techniques in one industry can be applied to another – most of the these are around communication and process – will save millions.
We live in an interconnected and interdependent World and the more we learn from each the better is will be, and cheaper probably…..

#Be2camp is next Tuesday – numbers are limited and tickets are free so please register quick by clicking here.

Speakers and The BED10 Pecha Kucha line up click here.

About Be2camp

November 15, 06:28 AM


I am always trying to find ways to get more done, I have drowned in gadgets, widgets, planners, books and envelopes with bold red writing. A few years ago I read Eat That Frog by Brian Tracy and GTD by Dave Allen (watch Dave with google here.)
Over time I started to think that this ‘getting stuff done’ was a state of mind rather than a ‘how to’ then at the beginning of 2010 came Linchpin. Originally Seth had me at Purple Cow and then I found out he was bald with glasses so I further identified with him. His “shipping” concept is what got me blogging, having to finish something everyday – imagine that??!! Here is a cute clip of Tom Peters and Seth Godin talking about blogging.
Then I started blog ging for other people – suddenly life got very serious. In October I made a commitment to myself to get significantly more productive, if I can focus like a laser beam on a few things I’ll be away. Years ago that Myers & Briggs test had me down as an EFNP and the test swore blind that EFNP’s who mastered ‘finishing things’ had it made! So I looked at the at the way I worked too while chanting 80/20 to raise the spirit. Then I surrounded myself with highly productive people and stopped having meetings – unless they were with highly productive people of course.
Alongside all of this I signed up with Think Productive for their “How to get things done” seminar, you may have seen Graham explain all this at the Late Late Breakfast Show in September.
I also managed to wangle a productivity speaker for my City NRG lunch this month too.
Alongside all this I started writing down how I spent my time, then stopped because it was too upsetting, even worse was noting what I am thinking of, that is even more of a waste of time!
One of my biggest concerns is not so much ‘getting more done = more money’ – of course money is important and I love it dearly. It is the missing out on others because you are always worrying about ‘stuff’ or somewhere else.
At home we threw out our TV five years ago, when people come round we are forced to talk to each other and you know what? They still come! Imagine how much of your life is wasted watching the Apprentice, Xfactor and East Enders, then you go and see people and talk about it! How do you get anything done?

Profile

Events & On-line Community at NRG Business Networks Ltd
Public Relations and Communications | United Kingdom, GB

Summary

In our economy we are less 'B2C' or 'B2B' and more 'P2P' - People to People; what we achieve both on and off line will be determined by our connections, collaborations and strength of relationships.

In the last few years in London and Europe over 200 people have spoken at my events, 'un-conferences' and Meet Up's, including a London TEDx in TED Global Week 2011. I understand the value of converting digital marketing and communications into relationships that work off-line.

What's always in my sights is how attendees connect before, during and after the event. How they communicate with each other? How brands and organisations communicate with them? A brochure and a follow up email may get a result but I question how often it secures a raving fan or relationship.

In our Web 3.0 world the success of what we do both on and off line will be determined by our connections, collaborations and strength of relationships.

Elsewhere on-line my bio reads like this….

Blogger, New Dorker, Conversation Architect & Purveyor of Community in London & Europe. I Love People, Macchiato, Argentina, Kafka & Super Cool Wife! You in?
Specialties: Community engagement Relationship marketing Community building Connecting Word of mouth Event planning and productivity Project planning / Social strategy Social media marketing / PR / Brand management CRM / Social CRM / Technology Speaking / Presenting / Training Hospitality Content creation / Blogging Social networks / Tribes Location based marketing Facebook / Flickr / Foursquare / Google / LinkedIn / MeetUp.com / Ning / Twitter Meetings facilitation Mastermind groups Making ideas happen!

Experience

  • Sept 2011 - Present
    Events & On-line Community / NRG Business Networks Ltd
    NRG is a membership organisation for the owners and directors of service businesses and partners in professional firms who need to generate more business via Word of Mouth.

    NRG facilitates the building of profitable business relationships with influencers in their target market through offline and online networking.

    I co-ordinate the London area where there is a combined community of around 150 members with access to monthly SME 3.0, Late Late Breakfast Show events and facilitated monthly lunches, breakfasts and boardroom sessions.

    My role is to build a collaborative inter-connected inter-dependent community that meets both on and off line both in London and in 20 groups around the UK.
  • Jul 2010 - Present
    Digital Consultant / Engaging People
    Through 'Engaging People' I consult with established organisations who are looking for business growth and connected visibility.

    The right organisation will be alert to the notion of increasing revenue and reducing costs by strengthening their relationships and rapport with existing contacts, membership or clients for increased advocacy and relationship marketing.
    This is not suited to companies seeking to simply "selling more stuff" in the short term.
    Engaging People is for companies that believe in long term relationships, business growth and recognise that they need to build a solid connection between their off-line and on-line relationships as an essential method of communication to add value, listen to clients and build visibility.

    Recent projects have included:

    - Working with a membership based training company to take their first steps on-line into blogging as a way of communication and marketing their brand and increasing interconnectivity within their own client base.

    - Working with a Brussels based tech company to re-brand their website, build their blog and establish both their London and Paris offices.
    I connected them with prospects, collaborative partners and technical suppliers via events and from my network.
    Spoke at "Digital Marketing First" DMF 2010 and other events in Brussels on digital engagement.
    Presented at team training days and bar camps on social media, productivity and communication tools.

    - Working with a London based tech company to establish their message and connect them to a larger sized user base to seek a critical mass. This has involved test events, re-designing the functionality and user interface of their tool and working on their marketing strategy.

    - Staged the first UK Foursquare.com "Superswarm" with a team in London that attracted over 325 check-ins within two hours in October 2010.

Education

  • 2000 - 2005
    Roehampton University
  • 1995 - 1997
    School of Culinary Arts and Hospitality
  • 1986 - 1990
    Douai Abbey School

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Posts

#techntaste Say Cheese! Our ingredients arrived….. (Taken with instagram)

#llbs @likeourselves explore why we are “too shy - shy” (Taken with Instagram at Sway Bar)

#llbs @flyingbinary links masterminds to web 3.0 (Taken with Instagram at Sway Bar)

“The Web in your blood” @mitchjoel @avinash :-) #llbs (Taken with Instagram at Sway Bar)

Late Late Breakfast Show Warm Up #llbs (Taken with Instagram at Sway Bar)

@mrsbarbican is this you ? Ha! #eventprofs (Taken with instagram)

Glowing @lesanto @drewellis @GabrielleNYC #unethicalweb (Taken with Instagram at Adam St. Club)

#techntaste @no_added_salt great grub #babybernie #Essex (Taken with Instagram at TalkTalk Customer Experience Centre)

#techntaste @hummingbbakery Cup Cakes (Taken with Instagram at TalkTalk Customer Experience Centre)

#techntaste & #tweetcamp @farhan & @Abigail (Taken with Instagram at TalkTalk Customer Experience Centre)

#techntaste @leesmallwood starts with a wave! (Taken with Instagram at TalkTalk Customer Experience Centre)

#Techntaste @dunfordwood - brilliant talk about restaurants on twitter (Taken with Instagram at TalkTalk Customer Experience Centre)

Buzzing #nrgldn breakfast #tagtribe (Taken with Instagram at De Vere Venues)

#cloudforce The Social Media Command Room photo! (Taken with instagram)

#cloudforce @Benioff listens with the audience to chatter demo (Taken with instagram)

Retro! #cloudforce @jobsworth & @jeffpulver taken at our #140conf @Meetup (Taken with Instagram at Royal Festival Hall)

#cloudforce we are in! (Taken with Instagram at Royal Festival Hall)

At tonight’s @Meetup led by @dianaelowe & @ (Taken with instagram)

London 2012 Update by @kevpma shares at #nrgldn #tagtribe (Taken with Instagram at Charing Cross Hotel London)

#tagtribe @jamespoulter strips into SME 2.0 with a bang! (Taken with Instagram at Maxwell Winward LLP Solicitors)

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Blogger & New Dorker of Kick Ass, Fun + No Bull events in London. I Love People, Macchiato, Marathons, Argentina, Poland, Kafka & Lorena - Are you in?

Find Me at these places too...

The Late Late Breakfast Show

Be2Camp

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