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As an educator, I'm passionate about helping individuals and the organizations they work for recognize and achieve their true potential. A key component of this is making sure that the appropriate technology is aligned with desired learning outcomes and strategic goals. I am firmly committed to taking away the fear factor when it comes to technology implementation. I have one foot in the programmers world and another in the end users world. Thus I can explain to the programmers what the end users really require and I can manage the expectation of the end users in terms of the technical capabilities of the software being utilized. I am a big picture person who takes great joy in motivating individuals to perform at a higher level than they thought possible. When they succeed, I succeed!
Condensed Bio: Taught ESL in Japan for six years. Moved to Vancouver and worked for the Associate Superintendents at the Vancouver School Board as their Education Coordinator. Discovered I preferred teaching to politics...so...taught a TESOL teacher training course across Canada. Next I did software implementations across Western Canada for an educational software company, then Learning and Performance work across North America for a distribution company. Next, an Application Consultant for CIS software projects spending one year working in Kansas on an ERP software implementation for a utility company and another year in Bermuda, Virginia and Oregon. Currently a Higher Education Research Analyst for Capilano University and Continuing Education Instructor, completing an MA in Learning and Technology from Royal Roads University.
Have taken MA Education and Technology courses in:
Research Methods
Adult Learning Theory
Program Planning
Instructional Design
Community Building Processes for Online Learning Environments
Choosing and Using Learning Technology
Online Learning Student Support
Issues in International and Global Distance Education
3.85 GPA, 2 courses to graduation.
-implemented, trained staff on Argos Reporting tool integrated with the Banner Student Information System
-member of support group for faculty teaching online using Moodle 2.3 Learning Management System
-created, will teach new Social Media course and E-Portfolio course for Continuing Education (description in Spring 2013 CE Calender)
-created, presented cross-cultural communication workshop for international student mentors Fall 2012
-presented workshop to faculty on how to use Camtasia Studio to create instructional videos
-created, presented Social Media Bootcamp for higher education researchers at the CIRPA 2011 Conference in Fredricton, New Brunswick
-assisted faculty with creation of student, course and program learning outcomes, developing appropriate measurement tools to assess outcomes, component of NWCCU accreditation process of Capilano University
-created internal departmental websites
-organized, co-presented multi-day Assessment Workshop for faculty on assessment best practice
-provided analytical support for effective information use to various administrative areas related to enrolment management, strategic planning, accountability reporting, and learning outcomes assessment.
Achievements:
-successfully implemented team-based, multi-million dollar, ERP/CIS software projects for public utilities and municipal government client sites in USA (CRPUD, MWE, City of Portland, Prince William County) and Bermuda (BELCO). BELCO project awarded “Best CIS Implementation” in 2010 by CS Week.
-facilitated business process review sessions (gap analysis), results used to improve organizational performance by moving paper-based processes online, increase task automation, eliminate redundant/unnecessary processes thus allowing staff to spend more time caring for customers
-trained hundreds of unionized public utility and municipal staff on the configuration and utilization of Cayenta Utilities CRM and Billing software as well as related components including Cognos Business Analytics and Actuate Reports.
-managed a team of software testers at the client site leading them through scenario-based functional and integrated testing, data conversion and analysis, custom modifications
Achievements:
- proposed, implemented corporate wiki to replace intranet and more effectively capture and disseminate organizational knowledge; applauded by CEO for “being innovative.”
- implemented, administered first Learning Management System (Akuter) for 600 employees in 50 North American branches; created courses, assessments and training materials.
- taught four day Eclipse ERP software course to over one hundred US and Canadian Branch Managers, Operation Managers and Customer Sales Representatives; addressed identified skill gaps.
- collaborated with subject matter experts to create Camtasia training videos of key business processes.
- implemented Bridgit web-conferencing throughout company to improve collaboration.
- created, administered new training website and video repository.
- created, taught new hire orientation and onboarding program, taught using SMARTBoards
- trained hundreds of teachers to assist thousands of their students demonstrably improve their academic achievement and self-esteem through the implementation of over 6000 hours of PLATO Learning Management System curriculum at over six hundred school districts, colleges and community-based organizations across Western Canada.
- created, presented training content and materials for webinars, conferences and professional development workshops.
- created customized courses correlated to provincial learning objectives resulting in higher student achievement.
- implemented web-conferencing as a training and customer support tool which significantly improved customer service and subsequent account retention while greatly reducing travel expenses and loss of productive time due to travel.
- created software implementation process based on project management principles resulting in faster, smoother product implementations with more satisfied clients as an end result.
Achievements:
- taught, certified over 1,500 students in 130 hour TESOL Certification program; both face-to-face and online courses; 80% of graduates teaching abroad within 6 months.
- opened, managed first Vancouver office; supervised trainers, refined course content.
- promoted to Lead Trainer after second course; taught sixty, five-day courses in sixteen Canadian cities.
- enabled hundreds of people to achieve their dream of working in a foreign country.
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So how did Twitter bring about my participation in the Social Media workshop at the #cirpa2011 conference? Late one night last Fall I received an unsolicited tweet from a Clint Lalonde (@clintlalonde), asking me how I was enjoying my MA LrnTech program so far. He had seen an #edtech tweet of mine, clicked on my profile, read my bio which included the fact that I was taking my MA at RRU and decided to fire off an intro tweet to me. We exchanged a few tweets in rapid succession and I quickly found out that he was a year ahead of me in the program, was currently working on his thesis (which happened to be about the role of twitter in developing Personal Learning Networks…hmmm…! http://clintlalonde.net/2011/09/13/the-role-of-twitter-in-personal-learning-networks/) and was working (now the Manager of Distributed Learning at RRU) at Camosun College on Vancouver Island. I was intrigued by his thesis topic as I was a twitter newbie, a PLN newbie and wasn’t at all sure as to what these really were and how they were related.
Anyways, in March I started my new position as an Institutional Research Analyst at Capilano University in North Vancouver and I tweeted this out to my followers. Clint noticed and tweeted back that I should get in touch with his former colleague Anny Schaefer (@AnnySchaefer), Educational Research Analyst and Acting Manager at Camosun College as she was also interested in exploring social media within the context of Institutional Research. She in turn connected me with Mike Krywy (@brotherk_13), Senior Research and Planning Analyst at Red River College in Winnipeg and he then asked me if I would join him in presenting a social media workshop at CIRPA, much to my delight (this collaboration has led to a bunch of other exciting opportunities but that’s another post…). We have since gotten together over the phone and online to plan this workshop but we won’t actually meet each other face to face until the day of our presentation. That’s a remarkable thought for someone of my age who clearly remembers life before the Internet!
So, this Twitter “stuff” REALLY works! It can bring like-minded professionals together. It facilitates collaboration. The point is, without twitter, I would NOT have met all of the people I mentioned above and I would NOT be co-presenting this workshop. That the above chain of events happened amazes me as I’m not the world’s greatest networker. In fact, I greatly prefer how these connections transpired so naturally online, without any pressure or stress, over face-to-face networking. Actually, if one can precede face-to-face with an online introduction I think it makes the face-to-face all that much easier. So, there are great tools out there – but at the end of the day – it’s up to you to use them.
There are two distinct parts to the story of how this Social Media workshop came about, each worthy of separate blog entries. Part 1 will examine how I became a twitter proponent and Part deux will show how my participation in this workshop, quite fittingly, would not have come about without twitter.
A little over a year ago I did not tweet…although my kids are always quick to point out that I have been known to emit other, less desireable sounds from time to time. Back in 2008, I had been curious enough to set up a Twitter account but my interest soon waned as I really couldn’t figure out the value in it. I wasn’t interested in reading a tweet about Britney Spears and Gene Simmonds love-child; like many others, that’s what I erroneously thought it was all about. A couple of years passed and I started my MA in Learning and Technology. In the very first course, our professor strongly suggested that we start using Twitter in order to develop a personal learning network. What the heck was that I wondered, but was too afraid to ask, electing to suffer from imposter syndrome in silence. Not that it made any difference as no one ever really seemed to be able to explain it to me in any event. It turned out to be one of those things you had to learn by doing….kind of like teaching.
So I logged in to my old twitter account, tweeted a couple of times and then…nothing. The main reason for this was that I added all of the other students in my cohort as tweeters to follow (because I didn’t know who to follow or how to follow the appropriate people), and they were as clueless as I was regarding twitter so there was no interaction going on whatsoever. Another course started and once again, our prof strongly encouraged us to use twitter by making it a component of our participation mark. They set up an account for our class and created a hashtag (#) for all course-related tweets. Soon everyone in the class was posting comments but many of the comments were about how they still didn’t get exactly what twitter was for and weren’t sure how to find credible people to follow. At least I discovered that all my classmates (and I really mean ALL of them) were on the same page although they didn’t admit to it in class. Hmmm…maybe twitter is useful as a way of gauging what people are REALLY thinking, I thought to myself, and that might be very useful in a professional context when one is trying to evaluate, say , the latest educational research (a somehat dim lightbulb switched on). Then I got a brainstorm, a pretty rare event at my age, when brownouts are a far more likely occurence. Why not check my prof’s account to see who she’s following in the education realm, then follow them myself. I mean, there’s no law against it, it’s not like plagarism and, guess what, much to my surprise, twitter is set up to facilitate users doing EXACTLY that!
Right away I discovered that most users posted their areas of interest in their brief bios which allowed me to quickly decide who was an educator vs. who wasn’t. A brief glance at their tweets would give a very quick feel for what they were interested in, their general level of intelligence, usefullness of resources they linked to and their level of participation (important). At the same time, I started posting links to educational resources related to my MA coursework. As I started following more educators I started receiving links to a huge number of useful educational resources. I started sharing some of my resources and my followers started commenting on how useful they found them, whether they agreed or disagreed with the author, suggesting related resources, activities they used in their classrooms, information about upcoming conferences and events, etc. etc. I became hooked as I quickly discovered that I was being drawn in to very pleasant world-wide community of educators full of really motivating, passionate, supportive and innovative individuals who cared about the future of education. A tresure trove of relevant, high-quality information related to my educational interests was soon flowing in mind-boggling quantities, into my twitter account….To Be Continued…
Welcome to the “Creating a Social Media Workshop” blog! On October 22nd, 2011, Mike Krywy and yours truly, Brian Bailey , will co-present a Social Media workshop at the annual CIRPA Conference in Fredricton, New Brunswick, Canada. The purpose of this blog is to detail the rationale and planning that went into this workshop and to review useful supplemental resources for particpants. There might also be the occasional missive, rant or posting of inconsequential facts but I’ll make an effort to keep those to a minimum! Comments are greatly appreciated!
Condensed Bio: Born in Ottawa, spent most of my childhood in Kingston, Ontario with a year in England. Graduated Carleton U. with a Poli Sci degree. Taught ESL in Japan for six years. Moved to Vancouver and worked for the Associate Superintendents at the Vancouver School Board. Discovered I preferred teaching to politics...so...taught a TESOL teacher training course across Canada. Next I did software implementations across Western Canada for an educational software company, then Learning and Performance work across North America for a distribution company.Next, an Application Consultant for CIS software spending the last two years working in Kansas for a utility company with short stints in Bermuda, Virginia and Oregon. Currently I am an Institutional Research Analyst and Continuing Education Instructor for Capilano University and I am completing my MA in Learning and Technology from Royal Roads University. I have travelled to 36 countries (most recently Dubai, Qatar and Bahrain), every US state and Canadian province and territory. I am a Global Citizen who believes in equality for all.