Editor of Latina Writing and Co-Director of LATISM - ATX
Internet | Austin, Texas Area, US
I have over ten years of experience in providing quality and friendly customer service, office administration and assisting lawyers, CEOs, Presidents and account managers. I also eat, breathe, live for writing. I understand and admire the power social media holds to reach the right audience if done with sincere passion and knowledge. I keep up with social media marketing trends and blog about family, cultures, physical and mental health, homeschooling, & entertainment. Currently, I am Co-Director of Austin's #LATISM Chapter and a freelance writer.
2013 - Present
Creator and Editor / Latina Writing
A personal lifestyle blog about family/parenthood, homeschooling, mental and physical health, and entertainment.
2012 - Present
Co-Director / Latinos in Social Media [LATISM]
1997 - Present
Office Manager / Teo's Landscape and Lawn Maintenance
Volunteer as an Office Manager for family business
Assist with payroll, incoming sales, monthly statements
Gaining extensive knowledge in customer service, responsibility, reliability and time management
Perform general office duties and various projects as assigned
Responsible for company emails, website and social media
Legal Assistant / The Wenholz Law Firm
Basic Paralegal and Office Administration functions
Handled attorney schedule and calendar
Organized legal files, filing, mailing, and answered phones
Responsible for client relations, ensuring that the needs of the Firm's clients were met
Interacted with Clients to convey information about the Client's case
In charge of social media accounts for the firm
Freelance Contributor / LatinoMetro
Contributed articles about family and parenting.
Deal Operations Coordinator / Tippr
Ensured that all aspects of the deal operations process, beginning from publisher's site launch, run smoothly and to the benefit of the publisher's success
Managed the scheduling of deals for at least 25 publishers at a time
Provided support for publishers during the deal process, including deal submission, creative building, email campaigns and live publication.
Acted as a liaison between the publisher account managers, production team and the creative team during the deal process
Provided colorful bilingual copywriting for Univision's Ufertas
Bilingual Customer Support / Tippr
Provided customer support via email and telephone for issues such as billing and technical for both English and Spanish speaking customers
Design & Sales Assistant / Tri-Tex Enterprises
Handled all incoming phone calls and directed calls to corresponding departments
Assisted Account Managers with product literature inventory and mailings and plan printing
In charge of trade show organization, booking hotel rooms and travel accomodations
Responsible for office supply inventory and ordering
Executive Administrative Assistant / Classic Construction and Restoration, Inc.
Assisted Vice President & Senior Account Manager with appointments, estimates and work orders
Assisted 6 account managers with work orders, estimates while demonstrating excellent written and verbal communication skills.
Assisted Accounting Department with invoices and Accounts Receivable, extensively using Quickbooks Pro Contractor Edition and Quickbooks Enterprise Solutions 2010, as well as Excel Spreadsheets for reports.
Professionally answered four phone lines and directed calls to correct department in a fast paced environment.
Increased typing speed to 85 wpm
Office Manager / Reeder Concrete, Inc.
In charge of employee payroll, calculating employee hours and generate weekly paychecks
In charge of Accounts Payable, paying company expenses in a timely manner & organizing business financial information to corresponding projects as well as Accounts Receivable.
In charge of shipping and handling of all project blueprints
Handled new hire paperwork & filing
Handled all incoming phone calls and directed calls to corresponding department