One of the aspects of freelancing I love is the varied projects you get to work on. Sometimes you land a project that is difficult and has a tight deadline. But I’ve found that it’s on those type of projects that I learn a lot about myself, my work methods and my abilities. One such project was for a company called iPLATO.
iPLATO specialise in web based software specifically for the NHS. In October 2009, I was hired by them to completely redesign two web applications and a mobile application. I worked on the project for a little over 6 weeks. For 3 separate apps I created over 370 screens. The most complex one was careEpilepsy, and it’s my work process on this design that I’m going to share with you.
Getting Started
During my conversations with the project manager, he made it clear what the guidelines were:
- No dark colours
- Use light positive colours
- If images are used, make sure that they are positive
- Do a complete redesign
As the technology for the project was already up and running, I was able to use it thoroughly and get a feel for how it worked, note any problems and highlight areas that needed to be simplified.
Wireframes
For this project, the use of wireframes was important for both me and the client. Why?
- It helps the designer and client focus on the important issues without colour and effects getting in the way.
- It helps you to achieve your objective(s). Does this design answer the questions in the brief? Will the user be able to understand this? How does the design flow?
- It highlights any issues before you add major detail.
- It makes the client feel a part of the process and in turn, be more open to your suggestions.
I know there has been a lot of debate about whether it's better to use Fireworks or Photoshop to produce wireframes, and that there are some pretty good web apps available (iPlotz, Mockingbird and MockFlow), but I think you should use whatever you feel most comfortable with. The first thing I do at the start of any project is grab a pen and sketch book.





Once I’ve thought things through I open up Photoshop to create a more detailed wireframe.



Final Stage
Once the wireframes were signed off, the last part of the project was adding colour and the finer details.
The logo designer on this project was Igino Fuggi. We sat together and agreed on a colour palette. The brief asked for light, bright colours and we settled on palettes of blue orange and green for the various apps. While I completed the wireframes, Igino came up with the logo designs

Overview
This project had quite a tight deadline. Overall, I’m pretty pleased with the results. Throughout the design I had 3 goals that I wanted to achieve:
Keep it simple
Instead of the multiple options that didn’t have a natural flow, I condensed each option within an intuitive layout.

Use colour for a reason
Throughout the design I use colour to highlight important actions.


I made sure that every user action was confirmed.


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