Amie Reiter

- Assist managing the digital, mobile and social customer-to-customer referral program - Develop proposals for new client projects - Write scope and business requirement documentation to ensure that project and program enhancements fit client’s needs - Responsible for weekly status reporting and recommendations for marketing strategies to pursue - Communicated with client and internal team daily on client needs and questions

- Helped to manage the company’s largest account, a customer-to-customer referral program for a major telecommunications company - Worked with clients, creative department and engineers to help craft effective, measurable marketing strategies - Client contact for needs, questions, research/analysis and all associated customer communications in fulfillment of daily client requests - Helped to manage the program’s customer support call center

Responsible for company marketing initiatives. Collaborate with management regarding the planning and execution of the initiatives. Key accomplishments include: - Educational marketing strategies, including the development of whitepapers and webinars - Create marketing plans for clients and also for internal use - Regularly update the company’s website - Managed and produced for company blog, Twitter feed, and e-newsletter Build and organize company project process, which includes strategies for gathering international market intelligence and entering new markets. Work on company projects as an essential part of the research and delivery team for all major projects. Duties include: - Analyze client’s current strategies, and provide recommendations of enhancements to those strategies - Research and analysis of international markets - Development of deliverables Control key office activities to enable management of operations within the company, described as follows: - Manage the company’s SalesForce CRM tool, continually customizing the tool for greater efficiency - Continually develop the company’s SharePoint intranet to fit the company’s needs - Management of the company’s internship program, which involves training and supervising interns in their project research and marketing activities Serve as Partner Program Specialist, working with 40+ active partners to build IntellaCore’s program domestically and internationally. Key accomplishments include: - Build and improve Partner Program processes and documentation - Manage communication with Partners and coordinate working and planning meetings